Live Casino - Delaying my 11000 euro withdraw

Dear MIKAD99,
As a representative of Live Casino, I would like to assure you that your withdrawals are currently on their approval stage, this is the necessary procedure that is needed. We are kindly asking you to accept our apologies, we will resolve this issue within the nearest time possible!

Hello representative of Live.Casino
I have heard this exact sentence since the 24th of February , you can check the screenshots , your support keeps saying the same exact sentence Everytime .
And until now I didn't get any real response or any real time estimate .
If you really want to solve this you would have a long time ago but you just want to delay my withdrawals for more and more so I can gamble them away

I have used 3 different online casinos and this is the first casino that is doing this , they have been delaying my withdraws for over 10 days

Dear MIKAD99, we understand your worries, but we are kindly asking you to accept our apologies, this issue will be resolved within the nearest time possible.
Thank you for your patience!

As you can see this is their standard response, I have been waiting for 11 days now , and they are still giving me the same answer , I now will have to wait another at least 5 days since tomorrow is the last business day of the week.
This is absolutely insane
I got the same exact response on email screenshot attached

I am only writing this so people can really know all about live.casino
They are way overrated on askgamblers , so just please take care before you use them

Dear MIKAD99,
We are again kindly asking you for your patience, we assure you that as soon as all the necessary checks are performed, your withdrawals will be processed.
Sorry again for the delays, please!

13 days and I still hear the same exact response .
Please team ask gamblers can you say something

Dear MIKAD99 and AG representatives,
At the moment this case is under investigation, and as soon as we receive any results, they will be provided to you.
Before that we are kindly asking for your patience, please. Thank you!

The case has been under review for over 2 weeks now and until this day you didn't get any information or an answer ?
This is so funny , you just want me to gamble away the money so you don't have to pay me

Team askgamblers , can you please change the withdraw amount from 11k euros to 20650 euros , since they are taking so long to send me the money I cancelled the withdraws and won a bit and requested new withdraws for the amounts of 10k ,10k , 650 euro
Thank you