Beschwerde #6 Legiano Casino

Urgent Complaint Regarding Pending Withdrawal Requests

Von Jatinder m.

vor 1 Jahr

Dear AskGamblers Support Team,

I am writing to express my frustration regarding the delayed processing of my withdrawal request. On January 3rd 2025, I requested my 1st withdrawal of $750, which is the maximum daily limit, in accordance with Legiano Casino's Policy. However, as of today, not one of my withdrawals have not been processed.

I understand that there may be a backlog of requests, but it has been significantly longer than the 3-day window, and I have yet to receive any update on the status of my request. I have contacted customer service several times and have been told that my withdrawal is being looked after by the financial department and that there is no reason to be concerned but no specific information has been provided regarding why there has been such a delay or when I can expect the withdrawal to be processed. I have tried to verify my account but as shown in the attachment, it says that my account does not need to be verified. I only used my first deposit bonus but after that I didnt use any bonus's from my 2nd or 3rd deposits.

This delay is not only inconvenient, but it is also a cause for concern, due to the substantial amount of money involved.

I kindly request your team to look into this matter. And I would greatly appreciate any assistance you guys can offer!
Please and Thank you!!

Sincerely,

J M

Unseriöses Casino Legiano Casino

Grund Verzögerte Auszahlung

Betrag $16000

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

jayteem

• Alberta

vor 1 Jahr

Askgamblers Support Team:

They have processed all of my withdrawals. As I have mentioned in the previous email.. it seems they do let you withdraw but they make you wait 3 weeks !

Thank you for helping me resolve my matter. You guys are greatly appreciated!!

Jm

Legiano Casino

• Representative

vor 1 Jahr

Dear jayteem

Please be informed that all of your withdrawals are complete and paid out on our side.

Best Regards
Legiano Team

jayteem

• Alberta

vor 1 Jahr

Hello,
I would like to inform you that 3 more withdrawals of 750 each have been made into my account. I have to request more withdrawals because 3 is the max number of withdrawals you can have pending at one time. So it seems to me that they do let you withdraw from their Casino but only after making you wait 3 weeks.

Legiano Casino Beschwerde-Statistik

Gelöst 39 / 39

Durchschn. Betrag $2,270

Durchschn. Dauer 9 Tage

Durchschn. Antwortzeit 2 Tage

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