Beschwerde #21 Legiano Casino

No payment for 15 days

Von Ivan S.

vor 1 Jahr

Requested a withdrawal on 10th March and still nothing, on chat they a repeating same things like patience please your funds are safe. I'm listening that for 2 weeks now. I still have funds on my account (400 euro at the moment) and withdrawal pending of 239 euro.
Account verified, I already made withdrawals before so everything was fine.

Unseriöses Casino Legiano Casino

Grund Verzögerte Auszahlung

Betrag €239

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Dear @srele,

Should you face issues with other payments which were not part of the present case, please feel free to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

srele

• Kroatien

vor 1 Jahr

Payout of 239 euro received, new withdrawal requested.

srele

• Kroatien

vor 1 Jahr

Nothing new, everything is the same like in original complaint.

AskGamblers

• Support Team

vor 1 Jahr

Dear Legiano Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Legiano Casino Beschwerde-Statistik

Gelöst 39 / 39

Durchschn. Betrag $2,270

Durchschn. Dauer 9 Tage

Durchschn. Antwortzeit 2 Tage

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Transaction ID:
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May 7, 2026 (01:56): I sent an initial official email to ⁠[email protected]⁠ requesting immediate self-exclusion, explicitly stating: "J’ai un grave problème de jeu et je dépense tout mon argent. Je veux une auto-exclusion le plus rapidement possible." (Translation: "I have a serious gambling problem and I am spending all my money. I want a self-exclusion as quickly as possible.")

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May 8, 2026 (12:58) & May 9, 2026 (12:39): Since no protective action was taken, I reiterated my demand for immediate exclusion and specifically demanded that they stop sending promotional emails.

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Sincerely,

< email sent to the casino >

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