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Was ist neu Aktuelle Aktionen Nachricht


Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
Casino Beschwerden

Kingmaker Casino - Kingmaker Casino Withholding Payment Since The 17th February

GELÖST

Beschwerde-Info

Unseriöses Casino

Kingmaker Casino

Betrag

€ 1907.7

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Sleepy11 Portugal
vor 3 Wochen

Good afternoon.

I hope you are well.

I have three withdrawals pending with Kingmaker, one from the 17th February, another from 18th & another from the 22nd.
I also have balance remaining in the account (you are only allowed 3 withdrawals of €500 each at a time apparently).

The total amount outstanding is €1907.70.

The account is fully verified and I have had numerous previous withdrawals.

I have followed this up by email, only to be fobbed off with 'We're working on your withdrawal' etc.

I have made a formal complaint, yet I have still not received anything.

I have attached screenshots showing all of the above.

I would very much appreciate your assistance with this matter.

Should you require anything more from me, please don't hesitate to ask.

Thank you.

vor 3 Wochen

Dear Sleepy11,

Thank you for your patience.

We have forwarded the details to the relevant department, so that they look into this further. As soon as there is an update, you will be notified immediately.

We sincerely apologize for the inconvenience caused. Rest assured we are doing our absolute best to resolve the matter as soon as possible.

Best Regards,
Kingmaker Casino Team

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Sleepy11 Portugal
vor 3 Wochen

Hi there.

As an update, I received another €500 earlier.
The remainder is still outstanding.

Kind regards.

vor 3 Wochen

Dear Sleepy11,

We would like to provide an update regarding your withdrawal status.

Please be informed that all previous withdrawals in question have been successfully processed. Regarding the most recent withdrawal request made on February 26, this is currently in the queue and will be processed according to our standard timeline of 3 to 5 business days.

We trust this clarifies the current status of your funds.

Best regards,
Kingmaker Casino Team

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Sleepy11 Portugal
vor 3 Wochen

Hi still.

Still awaiting the remainder.

Kind regards.

vor 2 Wochen

Dear Sleepy11,

We are pleased to inform you that your withdrawal request has been successfully processed.
 
The funds may take 3 to 5 working days to appear in your account, depending on the payment method used and your bank’s processing times.
 
Kind Regards,
Kingmaker Casino Team

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Sleepy11 Portugal
vor 2 Wochen

Hi there.

I hope you are well.

I can confirm I have now received all of the funds.

Thank you for your assistance in this matter.

Kind regards.

AskGamblers
vor 2 Wochen

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.