Declined Withdrawal Requests
I have been trying to request a withdrawal for over two months from this website and I am unable to reach anyone to process my withdrawal.
Then they requested all my documentation which I provided to them. They asked for my bank's month of March statement which I provided through the website and by email. When I emailed support they assured me that by providing the statement for March, I would be able to withdraw, which I provided. Then support never emailed me back since June 23rd.
After that, they asked me for the month of February, which I again provided and never received an answer.
At this point, it just appears that they are going through hoops and bounds to cancel my withdrawal requests. And when I check the verification within the website, they do not show me anymore what documents are left to send.
On a separate note, when I go to reviews on TrustPilot from this particular website, it seems that I am not the only individual having similar issues.