Zahlt nicht weiter aus

Am 23.8 hatte ich 190 Euro ausgezahlt und bis jetzt nichts bekommen, das geht gar nicht und immer diese Ausreden, Die Finanzabteilung wird sich bei ihnen melden. Ich bin wirklich sehr enttäuscht und sowas hatte ich auch noch nie bei anderen Wettanbietern gehabt. Die Finanzabteilung reagiert nie...

Seit 17.07.2022 warte ich auf meine Auszahlung. Nichts passiert, ich werde täglich hingehalten. Ich habe schon mehrfach per Chat und e-Mail das Casino kontaktiert. jedes Mal die gleiche Antwort und die Finanzabteilung gibt gar keine Rückmeldung. Es kann nicht sein, dass man so lange warten muss!! Es geht immerhin um 200€.

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Subject: Deposit Not Credited – Urgent Assistance Needed

Hi AskGamblers Team,

I recently created an account on GreatWin and deposited 500 USDT via TRC-20. However, the deposit has not been reflected in my account balance.

I have contacted the website’s live chat support multiple times, and each time, they only told me that “your request is in queue,”, without providing any clear resolution or timeline.

I am very concerned about this situation and would like your help to investigate whether this website is legitimate or a potential scam. My username is: Akhil9565.

I have attached screenshots of the transaction ID, deposit confirmation, and chat conversations with their support team for your reference.

Please advise on the next steps and assist me in recovering my funds if possible. This issue is causing me significant stress, and I would greatly appreciate your prompt response.

Hello,

A few nights back, I made quite a bit of money on GreatWin Casino.

I initiated a $600 withdrawal, and when I woke up, my account was "disabled".

Upon contacting support, they told me that my account had been closed due to an administrative decision.

I contacted them via email over a day ago and have not received a response.

Their live support chat told me my funds were "frozen" and that I would not be able to access them.

The amount in the account was $3,234, and I currently have no way to access or withdraw those funds.

Dear I have registered 2023 in greatwin and deposited and lost so before I did not try to withdraw funds. I did withdraw now and they kept the transaction pending for no reason for almost 15 days and I talking to support they are playing with me each time saying different words. What I feel is they don’t want to give me the money because no more patients can’t wait anymore they take 15 days for crypt withdrawal it’s so funny.

Chronology

I made for deposit $170 12th dec and I am playing and have won, total $370 and for now I have not still received money for 13 days. Live chat customer service still gives excuses and excuses.

username < username removed >

And now I not have received my withdrawal total $370. Greatwin please do not hold my money I am very long to wait for my money. Please follow up on my withdrawal i really need money.

It's been 9 days since I made a withdrawal request but it is still pending.

Every time I ask live support I get repeat answers that it will be processed soon but no sign of any progress.

Withdrawal request was made on 18/11/2024 and it's 27/11/2024 today.

The withdrawal time phase they give is 3-5 days