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Golden Star Casino - Casino stalling withdrawal almost 2 weeks

GELÖST
Beschwerde-Info
Unseriöses Casino Golden Star Spielothek
Grund Verzögerte Auszahlung
Betrag $ 1500
Veröffentlicht am 27. April 2021

Dear ladies and gentlemen,

I have to complain about the Golden Star Casino - a trusted casino, that is not paying out my withdrawal of 1.500 Euros since 9th of April 2021.
I am a registered, and checked customer and I do not now how to proceed, than complaining here.
Since 9th of April I am going to - is approved, is at the payment provider, whait one more day, please verify these, and those, and nothing is happing in the background. I am really surprised, than I only play at Dama E.V. Casinos and they are for me one of the best in the whole market whats remainging trust of payment and speed of work - a benchmark for others.
I am also a registered and verified customer at Goldenstar Casino and had already payouts. Now I hope that this is everything related to some Covid Situations and that I hopefully will recive my withdrawal.

I have here the screenshots attached of some mails, chats but nothing is happening - exept - its at the payment provider (since 2 weeks...)

Hopefully you can support here.

Best

Veröffentlicht am 28. April 2021

Dear Askgamblers team and JONNX1976,

We will review the complaint as soon as possible and return with explanations.

Thank you for understanding!

Kindest regards,
Golden Star Casino Team

AskGamblers
Veröffentlicht am 28. April 2021

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Golden Star Spielothek Beschwerden

  • 18 von 18 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 1 Woche Durchschn. Lebensdauer
  • 5,458 USD Durchschn. Betrag

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