Frumzi Casino - Over 2 week delay for withdrawal

82 Stunden übrig für Frumzi Casino zum: Antworten.

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Decow1994 Irland

I have requested a withdrawal on the 9th 10th and 11th, all for 500€

It is supposed to be a 3/5 days for it to be processed, but they just keep saying we are processing it, it is with our finance dept so we cannot give you a date, it’s a joke.

I just want my money.

They take my money easily, bright and they just keep fobbing me off saying that I have to wait, wait for what?

They said their timeframe is 3-5 days, it’s now been 15 days for the longest withdrawal, can you please help me get my money

Frumzi Casino

Dear Decow1994,

We kindly inform you that we are checking this delay with our relevant team and we will have updates for you as soon as possible.

Thank you for your patience and understanding.

Best regards,
Frumzi Team

Decow1994 Irland

Hi frumzi team,

Thank you for the reply, but this is the same thing you have been saying for the past 16 days, you are way past your service level agreement of 3-5 days for withdrawal,

If you can please get this sorted asap I would appreciate it

Thanks

Declan

Decow1994 Irland

Hi Frumzi team,

Is there any update on this ? It’s now 18 days pending this withdrawal

I have won more money and will also want to withdraw it and don’t want to have to wait months to do so

Thanks

Frumzi Casino - Over 2 week delay for withdrawal

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€ 1500

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