Frumzi Casino - Missing withdrawals from 18th November

Dear Frumzi Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Foesure ,

Thank you for contacting us.

Kindly be informed that your withdrawals were canceled due to technical issue with them , we are sorry for the inconvenience caused, the new once would be processed by finance team as soon as possible.

Best Regards
Frumzi Team

We will see, havent gotten any money yet.

talked to them today, same standard copy paste message.

"We understand your frustration, and I sincerely apologize for the inconvenience caused by the delay in your withdrawals. Please know that we take your feedback seriously and are actively working to address the issue.

Our team is committed to resolving this matter as quickly as possible to ensure a smooth experience for all our customers. Your patience and understanding are greatly appreciated as we strive to improve our services.

Thank you for your continued support and understanding"

Still nothing, no money from this casino.

Dear Frumzi Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Foesure ,

Kindly be informed that relevant department are working on your withdrawal requests and they should be with you as soon as possible.

Please accept our apology for the situation.

Best Regards
Frumzi Team

my funds have now been received, thank you for the help askgamblers!

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.