Fortune Play Casino - Disabled account after win

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Archell Kasachstan

Hello. I recently registered at this casino, deposited $100, and won $1,000. I withdrew my funds, and completed all the necessary verification. However, the withdrawal wasn't completed within 72 hours. Support told me to wait due to the workload. Today, I tried to access my account, but it was disabled. Support only said the decision was final, but didn't provide a reason. I didn't violate any rules.

Archell Kasachstan

It's certainly very strange that I was blocked not only here, but throughout their entire casino network, but my winnings were withdrawn.

Archell Kasachstan

Even though I was blocked, my winnings were successfully withdrawn. That's quite fair on the casino's part, so I consider my complaint resolved.

Fortune Play Casino

Hello,

We’re glad to hear the withdrawal was successfully completed and that the matter has been resolved satisfactorily.

Kind regards,
The Fortune Play Team

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Fortune Play Casino - Disabled account after win

Beschwerde-Info

Unseriöses Casino

Grund

Betrag

$ 1000

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