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Withdrawal in pending for 1 month and counting


vor 4 Jahren

Hello! I played on explosino casino, made 2 deposits with Skrill, both without any problem. My problem came when I wanted to withdraw. I have a withdrawal request from 07.10.2021. A full month passed and I still have no answer clue if I will ever get my money.

What can I do?

It passed more than 1 month since my withdraw request and I still got no clue of what is happening on explosino. I got only emails in which they are apologising for delay and that is all.

I attached the correspondence that I had with them. If you need more, just tell me and I will provide everything you need.


I emailed them and they are saying to wait. On live chat they say that they forwarded my request and they can’t do anything more.

I saw that they operate on a Curaçao license and they own more casino: Argo, ZigZag777, Ego, Explosino and IVi. Do you have any experience with them? What is your advice?

Unseriöses Casino Explosino Casino
Betrag $430

Diskussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Yes, thanks! After 2 and a half months, I received my withdrawal. Thanks a lot Askgamblers, without your help probably that explosino never paid me. So dislike for explosino and a big thanks for Askgamblers.
User name
Dear AMOBERE123,

The withdrawal request has been processed by the finance department.

Best Regards,
Explosino.
User name loyalty-level-2
Well, I’m waiting for more then 2 months so one week is going to pass very fast. Still waiting my wining

Explosino Casino Beschwerde-Statistik

Gelöst 21 / 25
Durchschn. Betrag $1,893
Durchschn. Dauer 14 Tage
Durchschn. Antwortzeit 2 Tage

Explosino Casino Beschwerden

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