Evobet Casino - Withdrawal 700 euro

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Evobet Casino

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€ 700

Veröffentlicht am 11. Juli 2023

Hello,

Please help to solve the problem with Casino Evobet. In their conditions, they declare withdrawal of money within 72 hours. I have been waiting for 10 days and still no satisfactory explanation as to why I have not been paid. My account is fully verified, I duly submitted all the documents they asked for. They keep sending the same reply to my emails as if they just copied it. I consider this action to be very frivolous and ask for your cooperation. Thank you very much.

Veröffentlicht am 11. Juli 2023

Dear all,

We apologize for any frustration caused. In rare cases, certain requests may require additional processing time due to various factors.

We wish to notify you that the request has been canceled. In order to withdraw the funds, it is necessary to utilize the same method employed for the initial deposit.

Please let us know once you choose the correct method so we can expedite the process.

Sincerely,

The Evobet Team

Veröffentlicht am 11. Juli 2023

Hello,

I changed the type of withdraw method, including screenshots proving deposit.

Thank you in advance for quick processing.


< name removed >

Veröffentlicht am 12. Juli 2023

Dear LISTR2310,

We would like to inform you that your withdrawal has been processed.


Best regards,

The Evobet Team

AskGamblers
Veröffentlicht am 12. Juli 2023

Dear @Listr2310,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Veröffentlicht am 13. Juli 2023

Hello,
the money was withdrawn in consultation. Thank you very much for your help and quick resolution of the problem. I have been asked to make another withdrawal at Evobet casino, so I just hope that the situation will not repeat itself...

AskGamblers
Veröffentlicht am 13. Juli 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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  • 2 Tagen Durchschn. Antwortzeit
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