Beschwerde #67 Evobet Casino

Delayed payment of €6389

Von sarayang

vor 5 Jahren

Hi, askgamblers, i have joined evobet casino long time. Lately caisno continued delayed my withdrawal. Now again, I won 6389 euros, max withdrawal per time is 1000 euros, and max can just have one pending withdrawal, I was told 72 hours pending time, in the begging of my gaming experience was always second day got my withdrawals. I don't know what happening here, now I just continue waiting even first 1000 euros, casino doesn't approve it, doesn't reply my emails. I don't know if casino going to pay me or not. Please help.

Unseriöses Casino Evobet Casino

Grund Verzögerte Auszahlung

Betrag €8500

Diskussion

AskGamblers

• Support Team

vor 5 Jahren

Dear all,

After a careful review and consideration of all the information and details presented, The AskGamblers Complaint Team concluded that the payments of our complainant are being processed in accordance with the advertised payout time frames, therefore the complaint has been Rejected.

We would like to use this occasion and remind the player that only business days are being relevant and counted within the time frame, unlike weekends.

sarayang

• 18 Bewertungen

vor 5 Jahren

hi, evobet, could you please check? I submitted the complaint because the 1000 euros withdrawal which I got yesterday was delayed not because the one I made yesterday.

sarayang

• 18 Bewertungen

vor 5 Jahren

Or casino give me my 8500 euros payment plan? If so, askgamblers can mark this complaint as resolved, if some problems come with the payment, I will ask to reopen complaint.

Evobet Casino

• Representative

vor 5 Jahren

Dear SARAYANG,

Each complaint is for a specific request.

You cannot have a complaint open when we are within our timeframes.

You confirmed yourself that your request was made yesterday.

Not even 24 hours. Our T&Cs state 72 hours.

Kind regards,
Evobet Casino

Evobet Casino Beschwerde-Statistik

Gelöst 42 / 45

Durchschn. Betrag $2,511

Durchschn. Dauer 11 Tage

Durchschn. Antwortzeit 2 Tage

Evobet Casino Beschwerden

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Hello, I would like you to help me.

About a year ago, I started playing on this site. I don't have an exact date because there are not enough statistics on the site to check it accurately. My account with them is verified.

5 days ago, I went in to play again, luck was on my side, and therefore I won quite good amounts from the games.

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The amount in my account is 60 thousand euros.

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