vor 20 Stunden
Hello,
I am contacting you regarding a problem with Casinia Casino.
I have been a player for a year and have VIP status 3.
Until now, everything was fine, with payments arriving in approximately 48 hours.
Following a large win, I would like to withdraw my balance of €21,000.
I have several withdrawal requests that remain in verification status.
February 18th: €800
February 19th: €800
February 20th: €800
Normally, these are processed within a maximum of 3 days.
It is now February 26th.
I have contacted the chat several times, always receiving the same response: "Sorry for the delay, we have requested an expedited process from the finance department."
I would like clear answers about what is happening.
Sincerely,
