Campeonbet Casino - Withdrawal delayed well beyond advertised payout time frames

Hello,

My withdrawal request ordered on 28/06/2020 is not yet processed.

I would like to state categorically that I play only casino games (Campeon4)*. I have never placed a single bet on sports with Campeonbet.

By the way, they paid me 6 times so far by the same payment method (bank transfer). When I requested this time their KYC department wanted me to provide a copy of bank statement in order for the withdrawal to be completed (KYC)*. I provided what they needed and they confirmed the verification of my account (Campeon2, KYC1).

After staying for about a month under “Withdraw status” tab as “new” my withdrawal request (ID: 53421750) disappered. But it is available in history as ID: 18155853877, ID: 38313599816 (Campeonbet).

When contacting live chat they usually say “it’s under revew” or “the withdrwal will be paid as soon as possible” or “they will forward the issue to the relevant department” (Campeon3).

I wrote to their payment department (risk-­pay­men­[email protected]­cam­peo­nbe­t.com) but got no response.

*(Campeon4), (KYC), (Campeon2, KYC1), (Campeonbet) and (Campeon3) are the attached files in order of their writing and attaching.