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Not giving withdrawal in crypto currency wallet


vor 1 Jahr

Hey I want to tell you my problem regarding my withdrawal issue with bdmbet casino.

I have issues in my bank account so I can't withdraw money in bank account.

Kindly please help me.

I want my fund's in crypto currency.

So please give my withdrawal funds in crypto currency.

I'm withdrawal also in crypto currency usdt trc20 but they not approved my withdrawal.

Please help me.

Unseriöses Casino Bdmbet Casino

Diskussion

User name

Dear all,

Following a careful review of valid information and proof presented by Bdmbet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name
Dear Cryptowithdrawal,

Your account has been permanently closed due to fraudulent activity.

“The company has a strict anti-fraud policy and uses various anti-fraud tools and techniques.
If the player is suspected of fraudulent activity, including but not limited to: participating in collusion of any kind with other players; fraudulent acts against other online players casinos or payment providers charge back transactions with a credit card, refuse some payments made, create two or more accounts, engage in other types of fraud or become insolvent in their country of residence, the Company reserves the right to terminate this account terminate and suspend all accounts and payouts to the player.
This decision is at the sole discretion of the Company and the player will not be notified or informed of the reasons for such actions.

The company also reserves the right to notify the relevant regulatory authorities of the player’s fraudulent activities.”

Best regards,
BDMbet Team
User name
Dear AskGamblers Complaint Team,

We have sent you an email with further information, could you please check it?

Best Regards,
BDMbet Casino
User name
Dear all,

We are currently working to provide further information on the matter, once there is an update you will be notified immediately.

Best Regards,
BDMbet Casino

Bdmbet Casino Beschwerde-Statistik

Gelöst 12 / 12
Durchschn. Betrag $2,321
Durchschn. Dauer 17 Tage
Durchschn. Antwortzeit 1 Tag
Withdrawal blocked impossible crypto wallet verification
I am filing this complaint because I am unable to withdraw my funds from this casino despite completing all requested verification steps.
I have successfully provided the following documents:
    •    Valid proof of identity (KYC approved)
    •    Proof of address
    •    Proof of deposits made to the platform
    •    A recent bank statement as proof of funds
All of the above are standard and sufficient verification documents, yet my withdrawal has not been processed.
The casino is now requesting a “certificate of cryptocurrency wallet ownership” that includes my name, email address, and possibly my physical address and phone number.
This requirement is technically impossible to fulfill when using centralized cryptocurrency exchanges such as MEXC. Wallet addresses provided by such platforms are not issued under a personal name and do not display ownership details like name or email in a single document. I have already submitted screenshots from MEXC showing my deposit transactions, clearly demonstrating the origin of the funds and my activity.
I have explained this limitation to the support team multiple times, but they continue to repeat the same request without offering any alternative solution or acknowledging the issue.
This leads me to believe that the requirement is being used as a deliberate obstacle to prevent or delay my withdrawal.
I am fully willing to cooperate and provide any reasonable and technically valid verification. However, I cannot provide documents that do not exist.
I kindly request the immediate processing of my withdrawal or a fair and realistic alternative for verification.
Status solved Gelöst
€1,400