Beschwerde #24 Bdmbet Casino

Bdmbet casino stole 798 euros and disabled my account

Von aufsepetu

vor 1 Jahr

Hello,

I registered at Bdmbet Casino on March 17, 2025. I won money. I made a deposit. I wagered the deposit multiple times. I successfully passed all verifications and requested half of my balance for withdrawal. But a couple of days later, my account was blocked without explanation. There are 798 euros on the account. They were simply stolen. I wrote to support by email, but support ignored me. I don’t know what to do and how to withdraw my money. I really hope for your help.

Unseriöses Casino Bdmbet Casino

Grund Rückerstattung wurde abgelehnt

Betrag €798

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

Following a careful review of valid information and proof presented by Bdmbet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

Inaktiver Benutzer

vor 1 Jahr

Dear B|D|M|BET,

I have been verified through your website. My account is verified. What are you talking about? I don't understand you at all now. Why are you lying?

Bdmbet Casino

• Representative

vor 1 Jahr

Dear all,

Thank you all for your patience.

The player’s account has been closed due to a breach of paragraphs 7.4; 7.5; 12.1; and 15.1 of our Terms and Conditions. These clearly state that we reserve the right to conduct KYC checks at any point during the business relationship, and that the player is obligated to provide accurate, real, and updated verification documents. In cases involving fraudulent activity, we reserve the right to close the player’s account and confiscate any winnings.

The relevant laws and regulations are outlined in our Terms and Conditions, and the applicable Curacao licensing seal is displayed on our website. Due to the premeditated nature of the player’s breach, and the ample supporting evidence already provided to AskGamblers, we consider this case closed.

Best regards,
BDMBet Casino

Inaktiver Benutzer

vor 1 Jahr

Dear B|D|M|BET,

You already had a ready answer when you closed my account. And you had a week to publish it.

Bdmbet Casino Beschwerde-Statistik

Gelöst 12 / 12

Durchschn. Betrag $2,321

Durchschn. Dauer 17 Tage

Durchschn. Antwortzeit 1 Tag

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