Beschwerde #23 Bdmbet Casino

Delay in a refund

Von Ruben A.

vor 1 Jahr

Please, I've been waiting for a refund of 80.36 euros since February 27th.

On March 7th, I was asked for a bank statement to prove that I hadn't received the refund. I sent it and haven't received any response.

I've accessed the chat every day since then, and they just tell me to wait while the department in charge is working.

I think more than one month for a refund is more than enough.

Please, I need a solution as soon as possible.

Thank you,

< first name removed >

Unseriöses Casino Bdmbet Casino

Grund Verzögerte Auszahlung

Betrag €80.36

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Rubenek10

• Rumänien

vor 1 Jahr

Hello,

Yes I can confirm that almost two months I have received the refund.

Thanks to askgamblers for help me with that.

Bdmbet casino, think how you treat your clients or ex-clients.

See you soon.

Bdmbet Casino

• Representative

vor 1 Jahr

Dear all,

The player has confirmed that they have received the refund in question via mail.
We kindly ask the AskGamblers team to invite the player to publicly confirm this and proceed with closing the complaint.

Best regards,
BDMBet Casino

Rubenek10

• Rumänien

vor 1 Jahr

Yes, after two months finally you decided to ask me for my bank details to make the refund.

Seriously that you need this time to ask me that???

I hope that the refund arrives ASAP

Bdmbet Casino Beschwerde-Statistik

Gelöst 12 / 12

Durchschn. Betrag $2,321

Durchschn. Dauer 17 Tage

Durchschn. Antwortzeit 1 Tag

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