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24kCasino - Skrill withdrawal processed on June 12th, but never received in my skrill account

GELÖST

Beschwerde-Info

Unseriöses Casino

24kCasino

Betrag

€ 50

Veröffentlicht am 30. Juni 2021

24k approved my skrill withdrawal of 50 euro on the 12th of June. It has never been received into my skrill account.

I have emailed 24k numerous times through their site and on email and have not been responded to in over two weeks?

Skrill have said they have not received any payment and you can see this in my evidence supplied. Im verified also.


Please can AskGamblers help here.

Veröffentlicht am 1. Juli 2021

Hi can you please send us your email or login address at suppor­[email protected]­4kc­asi­no.com and will find out what happened.

AskGamblers
Veröffentlicht am 1. Juli 2021

Dear 24kCasino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Veröffentlicht am 2. Juli 2021

24k actually paid this withdrawal the day I started the complaint.

Let's hope I don't have to use this service against them in the future.

Thanks

AskGamblers
Veröffentlicht am 2. Juli 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

24kCasino Beschwerden

  • 4 von 7 gelöst
  • 2 Tagen Durchschn. Antwortzeit
  • 1 Woche Durchschn. Lebensdauer
  • 1,628 USD Durchschn. Betrag

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