- Tempo de retirada de 0-72 horas
- Site com bom visual e design
- Suporte via chat ao vivo disponível 24/7
- Sem suporte telefônico
- Atendimento apenas em horário comercial e em inglês
Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.
Detalhes de Casumo Casino
Aqui você encontra todos os detalhes sobre esse cassino.
- Geral
- Pagamentos
- Jogos
- Jogo Responsável
- Atendimento ao Cliente
- Carteiras Eletrônicas 0 a 1 hora
- Transferências Bancárias 1 a 7 dias
- Pagamentos com Cartão 1 a 7 dias
- Saques aos Fins de Semana Sim
- Ganhos de Jackpot Progressivo Paid In Lump Sum
Ponto de Vista do Editor
Encontramos no Casumo Casino um cassino online com visual e design muito atrativo, um bom bônus de boas-vindas e slots variados. A plataforma ainda não está traduzida, mas vale a pena se cadastrar para aproveitar sua estrutura e vantagens oferecidas.
Como Funciona o Casumo Casino
Jogadores recém inseridos no mundo dos cassinos online estão cada vez mais conscientes da importância de se escolher bem sua plataforma entre tantas oferecidas. Felizmente, estamos aqui para ajudar, e no AskGamblers você encontra todas as informações que precisa para fazer sempre a melhor escolha para a sua jornada.
Neste artigo, você pode acompanhar uma avaliação completa que fizemos sobre um cassino online que pode ser uma boa escolha em nosso mercado, o Casumo Casino. O Casumo Casino é uma plataforma com um bom tempo de mercado, foi lançada em 2012 e já está há mais de 12 anos operando internacionalmente e acumulando uma bela base de usuários.
Nos primeiros minutos acessando sua plataforma, duas coisas nos chamaram a atenção. A primeira é o design e o visual da plataforma que foram muito bem construídos e deixaram o site bonito e prático, e a segunda é o seu bônus de cassino que entrega uma vantagem interessante aos jogadores recém chegados.
O bônus de boas-vindas oferecido entrega 100% do valor do primeiro depósito do jogador, com um limite total de $300 + 20 rodadas grátis que podem ser utilizadas no slot “Book of the Dead”. Ficamos satisfeitos com o fato de o depósito mínimo elegível ao bônus ser de apenas $10 para poder participar e com um rollover de 30x tanto para as rodadas grátis, quanto para o bônus sobre o depósito.
Mas, além dos bônus e visual do site, vamos ver nos próximos tópicos o que mais o Casumo Casino pode oferecer.
Dados e Opções de Pagamento do Casumo Casino
Os métodos de pagamento possuem uma função vital na agilidade e na proteção do investimento do jogador, por isso deve ser avaliado com muito cuidado. No Casumo Casino, nós entramos na área de pagamentos para dar uma bela olhada nas opções, as melhores a mais procuradas não estão disponíveis, mas existem outras opções.
Entre todos os métodos de pagamento oferecidos, os que indicamos para utilização são: Cartão de crédito (Visa e Mastercard), Paysafecard e Carteiras digitais (Payz, Neteller, MuchBetter e Skrill). Estas são opções que podem efetivar transações em poucos segundos, são eficientes e confiáveis para seus depósitos e saques na plataforma.
Então, fizemos alguns depósitos e, posteriormente, saques na plataforma, também lemos todo o documento de termos e condições oferecido pelo site. No fim, podemos confirmar com certeza que o Casumo Casino não cobra nenhum tipo de taxa ou tarifa nos pagamentos que acontecem em sua plataforma.
E assim como qualquer um dos cassinos no Brasil, o Casumo Casino também possui um KYC obrigatório, processo de confirmação de identidade que todos os jogadores devem fazer. Indicamos que você passe pelo processo e envie as imagens solicitadas logo após o cadastro, pois os saques só são liberados após o jogador ser aprovado no KYC.
Casumo Paga mesmo?
São mais de 12 anos de experiência no mercado, criando uma base de usuários grande e que é fiel à plataforma, concedendo uma bela e positiva reputação. Em nossas pesquisas, não encontramos notícias negativas relacionadas à marca sobre falta de pagamento, ou qualquer reclamação grave de usuários por não terem seus ganhos retirados.
Jogos no Cassino Casumo
Navegamos por todo o catálogo de jogos oferecido pelo Casumo Casino enquanto avaliávamos e ficamos bem satisfeitos com o que encontramos. Entre as principais categorias, podemos destacar as seguintes:
Slots - Caça-níqueis online
Os caça-níqueis estão no topo da lista de mais variados e com maior quantidade no Casumo Casino, aproveitamos para jogar grandes clássicos como o Big Bass, Starburst e o Gonzo’s Quest.
Crash - Jogos Instantâneos
Apesar de não ter um espaço totalmente focado na categoria como os jogos de mesa, também encontramos vários títulos de crash games no Casumo Casino, este novo tipo de jogo que se tornou muito popular por aqui.
Cassino ao vivo
As salas de cassino ao vivo oferecidas no Casumo Casino não são muito variadas, mas ainda sim podem entregar uma experiência completa e imersiva de cassino, tanto para os clássicos, quanto para os novos game shows.
Casumo Casino APP
O Casumo Casino é um dos casinos para jogar do seu celular apesar de não oferecer um app. Para isso, a marca oferece seu site otimizado para dispositivos móveis que se adapta a qualquer dispositivo, e para testar se isso é verdade, passamos um bom tempo acessando o site de um smartphone e tivemos uma boa experiência com acesso a tudo.
Suporte ao Cliente no Casumo Casino
Para ser atendido pelo Casumo Casino, o usuário pode utilizar dois canais principais, o e-mail no [email protected] ou no chat ao vivo da plataforma. Ambos funcionam apenas em horário comercial e disponibilizam atendimento apenas em inglês, um dos pontos negativos da plataforma.
Segurança e Imparcialidade
O site do Casumo Casino é seguro, fizemos uma varredura e encontramos o certificado SSL e o protocolo HTTPS ativos e funcionando para a proteção através da criptografia, assim como os top cassinos online possuem.
Sobre sua imparcialidade, também fizemos uma varredura em seu catálogo de jogos, olhando título por título e observamos que todos são de provedoras licenciadas, então passaram pelos testes obrigatórios de segurança e imparcialidade antes de serem liberados.
Casumo Casino É confiável?
O Casumo Casino é confiável, encontramos sua licença ativa que foi emitida pela seguinte entidade oficial:
- MGA – Malta Gaming Authority – N° de licença: MGA/CRP/217/2012 - C55663
Compromisso do Casumo Casino com o Jogo Responsável
A página de jogo responsável do Casumo Casino é muito bem montada e com conteúdo útil sobre o assunto que pode auxiliar seus usuários. Ficamos muito satisfeitos com esta parte do site, porém, todo o conteúdo desta parte, assim como restante do site, está em inglês e isso pode ser um problema para o jogador que não fala a língua.
Conclusão
O Casumo Casino é um cassino online completo e com boa estrutura, se destaca por seu visual e bônus de boas-vindas. Precisa se adaptar ao nosso mercado e oferecer seu conteúdo em português, mas, ainda sim, é uma ótima opção para aproveitar as vantagens.
Reclamações
Leia as reclamações que outros jogadores deixaram sobre Casumo Casino. Saiba mais sobre reclamações.
Estatísticas de Reclamações
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Compartilhe suas opiniões com outros jogadores. Seja o primeiro a avaliar este bônus!Principais avaliações de nossos jogadores
Hello there STEAMIESTCHIMP! We'd love to know the origins of that nickname...:) Thank you for such a lovely review. We always appreciate feedback from our splendid players! We have always set out to be the most fun casino out there, that's why we have taken up shop all the way out here in the Casumoverse. Well that, and the fact that marshmallows grow on trees, absolutely NO boredom, and fluff fields all over the place. It's perfect! Our payments and support guys work round the clock to make sure that all the tokens get to the right pocket on time. Very glad to see that's been happening for you. Here's a cheeky bit of knowledge just for you. I meant it! You can get around the deposit fee with our many other payment methods; Skrill, Neteller, Paysafe and Boku. Don't say we never treat you ;) Thanks again steamiest of all chimps, and be sure to have yourself a wonderful night
The selection of games. Ranking system. Achievements.
Since I started playing I was winning quite a lot. My profit was pretty big. But one day when I tried to deposit, a notification appeared stating something went wrong. Has been like this for months. I think it's pretty obvious why!
Heey RYRU3125, Many thanks for the great feedback, we do our best to provide the best games and to reward our players through the adventure :) And hey congratulations on the winnings! Regarding the deposit problem - lets solve that together shall we? If you could send us an email to [email protected] or jump in the LiveChat we can take a look :)
Really fun tournaments in casino games and good games. Communication is always fast via live chat. I always pay out via banking and processing until I have my money were always within 18 hours! For example I won yesterday evening and withdraw my money. Today on noon I have my winning on my bank account. Keep it up!
Toodle-doodle-doo! Thank you for the awesome feedback buddy, it's really appreciated :) Our payment unicorns are the fastest unicorns out there and we're happy to share the speed of their withdrawals with the players of Casumo :) Au revoir and all the best, Casumo-Louis
Selection of games, achievements, level ups.
Had no problems with their security department, and all my winnings (tens and tens of thousands EUR) were duly paid in a pretty fast way.
Balance is only allowed in EUR, thus as a big-time player I lose tons on FX conversion rates.
Works like an automation - no personal touch whatsoever. Last time I was contacted by a living person via email - it was in 2013! Perhaps at the time they approached customer retention with much more attention and had higher service standards.
Thanks to their high-tech website technology - there are constant glitches with website and games render. (sometimes during play games turn black for no reason)
Not all games are available on mobile.
Howdy-doody-doo! Thank you for the amazing feedback! As Casumo is a newly born casino, changes will always be made regarding to our players feedback. Therefore we really appreciate you taking time to write us a review. Our payment team of highly trained unicorns always handle the security of documents and withdrawals in the fastest speed in the entire casumo-verse :) I cannot promise a change of currency on the site, but rest assure that we are striving towards implementing the wishes of our amazing players at Casumo. So keep your eyes open for updates ;) Thanks again for the amazing feedback! Toodle-doodle-doo, Casumo-Louis
Selection of games. Selection of games.Selection of games.
Unfortunately I have to tell my very bed experience with Casumo. I have been a member since long months. I have been depositting little by little, every month, sometimes weekly, not too much 100 - 200 Euros. I was not really winning, and I did not have withdrawals since the beginning, but during these months my depositted amount has grown into few thousands of EUROS. Since last 2 weeks I have started to win, bigger amounts, and did few withdrawals, finally I was happy about playing and the casual frustration was over :), when I just suddenly received a message about my account closure, that Casumo is stopping operating in my country due to some legislation changes in my country.. this is important part -> legislation changes in my country. Isn't that too suspicious? Just when I was starting to win and making nice withdrawals? I could not access my account ever again, nor to download any information about my history of deposits and withdrawals. I was contacting the customer support and asked many "exact' questions about this situation, about the legislation changes in my country, but answers what I got were totally differing and did not answer any of my questions at all. For me the answers seemed as pasted answers from some regular user guide. I was keep asking, sending messages, but I did not get any requested information, nor information about my ex-account, that I would have wanted to save when it was accessible. The other important part her is, that I did not find any legislation changes / updates in the law of my country. The customer support stopped communicating to me, and I did not received info I really needed to know. For me it was like, while I was losing, all is ok, "keep going lad, deposit your regular amount, camon, do it bravely", but after I started to win, account closure, no discussion ever more. Be ready for this guys.
Howdy Slotlover Firstly, we're sorry to hear your frustrations around this recent experience. However, we are bound to be constantly aware of the jurisdictional and legal developments occurring in countries in which we provide business and as a result we may be obliged to close the particular market. On such occasions funds which are still present on customer accounts will be paid out. Also, it's important to know that the casino games we provide on our site are tested to be fair. We are further bound under remote gambling licences' obligations to provide games that have an average return to player when determining winning combinations. Unfortunately, we are not in a position to refer directly to your specific case. This is due to the fact that we would require your account details to look into your case. But please do contact us on [email protected] if we could be of further assistance.
Good selection of games and nicely presented. That's about it!
As others have previously mentioned.The customer support is awful. I found out that I had self excluded from this site around 9 months ago when I closed down most of my online accounts. As I have been reopening some new accounts of late I have found myself duplicating a couple from old sites. Whereas Coral and Ladbrokes identified that I had self excluded and voided the account and returned the deposits one of which I was in profit by £1500. Casumo customer support says tough luck not allowed two accounts and you have lost your deposit. The money lost is only a small amount but it's the principal that they do not do enough to protect problem gamblers who have self excluded and open an account with the same name and address (not difficult to check is it?).
Good evening JASONPARRY75 Thank you for taking the time on writing a review and complimenting us on the selection of the games. In our Terms & condition we clearly state that you are only allowed to open up one account, with creating multiple accounts you have approved and accepted our Terms & conditions not only once but twice. We do indeed have a system in place to prevent multiple accounts, however by deliberately amending your address and email you was able to create a second account. When you Self Excluded your first account permanently, we informed that you are not allowed to reopen the account or create a second account. Below you are able to find some of the Terms & condition you have breached by opening multiple accounts. 2.1. You may only open one account on each of the Websites provided by us. Casumo retains the right to terminate any duplicate account. 2.2 If you open or attempt to open more than one account, for whatever reason, Casumo may block or close any or all of your accounts at its discretion. Casumo may also at its discretion void all the bets that have been placed in the duplicate accounts (..) We wish you all the best in the future
Great games, nothing to say about that. But that is about it.
I played this casino and all of the sudden I was "thrown out". When I tried to log back it said that my country is restricted? You really should have someone to contact me before I deposited (again) to warn me about that. That is just not the right way. And the question is how am I going to withdraw my money from there when I am from restricted country...? I have this feeling that there are going to be a lot of complications...
Hi Klinik, Please will you contact us on [email protected] we will go out of our way to help you sort this out. You can also use our direct chat service without being logged in just head over to www.casumo.com and we will be able to chat in real time.
Beautiful graphics of games. A nice bonus in the game of slots. A variety of games and bets.
It takes a long time setting bets. In all other respects great casino with an Irish accent
Hellows fellow sumo, Many thanksies for your nice feedback! Hope you will have a super duper casumo-adventure! Hugs, Casumo-Emma
Have to agree with a lot of comments here already - by far one of the best and user friendly to use. Good choice and mix of gaming and slots. I understand how some people have found or have taken the staff the wrong way but its easy for customers to jump on the smallest thing when we think were being shortchanged or similar. I was the same at first but after taking a step back it was actually refreshing for staff to be allowed to be normal and have the ability to go off script and since the one occasion when it was me in the wrong I think they are credit to the casino.
Fast verification and withdrawals and they absorb most of the costs other similar pass onto the customer. Fair bonus and very transparent. I should probably use this place more!
Sometimes during gaming there can be distractions on the page and around it which I automatically think it a notification or a win or something of importance. Sometimes with the amount of sites out there this one can easily be side stepped accidentally I may add.
Aloha friend! Thank your for your nice feedback, both pros and cons. It could be an idea to be able to hide the notifications, why not, if it isn't anything super important :) If you have noticed anything else distracting you're more than welcome to contact us via our chat or email so we'll solve the dilemma together, my friend :) Hope you will have an absolutely amazing adventure! All the best kind of wishes, Casumo-Emma
Easy to use great selection of games. Mega fast pay outs. Deposited and won £7000 on a sunday sent verification documents on the Monday morning, money was in my account on the Tuesday. Great great bonus offers a few times a week.
Not much to dislike although since my winning streak it's not even playing with me my deposit are spent in a flash. Wondering whether it stops playing after a withdrawal. Hopefully another win soon.
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Fun casino, easy layout, never issues getting winnings
The surcharge to deposit is a bit silly - otherwise no problems!