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Cassino 888

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 149 Avaliações
Tempo de resposta às reclamações 399 Reclamações
2 dias média 399 Reclamações
O que gostamos
  • Fornecedores de software de nível superior
  • Design agradável para celular
  • Famoso cassino ao vivo
  • Interface de fácil utilização
O que não gostamos
  • Restrições para alguns países
  • Suporte via chat online indisponível
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino 888

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://br.888casino.com/
Estabelecido em
1997
Licenças
Gibraltar Regulatory Authority, UK Gambling Commission, Malta Gaming Authority, Serviço de Regulação e Inspecção de Jogos de Portugal (SRIJ)
Programa de Afiliados
Idiomas
Chinês, Inglês, Finlandês, Francês, Alemão, Japonês, Russo, Espanhol, Português
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino 888 é um cassino online em que os membros podem entrar e jogar uma série de jogos que incluem caça-níqueis de vídeo, jogos de mesa, jogos de vídeo pôquer, além de muitos outros. Eles também possuem um cassino ao vivo apresentado por crupiês reais em tempo real. Os jogadores poderão desfrutar de jogos oferecidos por fornecedores de software populares incluindo NetEnt, Red Tiger Gaming e Yggdrasil Gaming. O site tem versões em vários idiomas, incluindo português e inglês, e pode ser acessado instantaneamente ou em qualquer lugar. O Cassino 888 é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority), pela Comissão de Jogos do Reino Unido (UK Gambling Commission) e pelo Serviço de Regulação e Inspeção de Jogos de Portugal (SRIJ).

Países e territórios restritos

Infelizmente, por conta de restrições de países, alguns jogadores não poderão abrir uma conta. Para obter a lista completa de países e territórios restritos, os jogadores devem verificar em “Mais detalhes do cassino”

Jogos Online

Os jogadores que desejam experimentar alguns caça-níqueis de vídeo terão várias opções, já que o cassino conta com nomes como a NetEnt. Existem mais de 100 dos melhores jogos de qualificação, além de alguns jogos originais do 888. Os jogadores podem pesquisar os jogos por fornecedor para facilitar a busca ou pelo número de linhas de pagamento que possuem. Entre os jogos caça-níqueis, alguns dos mais conhecidos são: Starburst, Hall of the Mountain King, Pirates’ Plenty, Flaming Fox e Vikings Go Wild

Os membros que procuram jogos de mesa podem acessar o lobby do cassino e escolher entre uma variedade que inclui os populares jogos blackjack e roleta. Para aqueles que gostam de jogos de cartas, há opções de pôquer, como o Pôquer de 3 Cartas e o Cassino Hold'em. 

Há ainda uma seleção de jogos de vídeo pôquer para quem procura algo um pouco diferente. Os jogadores podem experimentar alguns tipos, como Jacks or Better e Deuces Wild. Por último, o cassino também conta com alguns jogos de raspadinha

Cassino ao vivo

Quando se trata do cassino ao vivo, os jogadores podem aproveitar os jogos que são realizados por crupiês reais que conduzem as apostas ao vivo. Os jogadores competirão uns contra os outros em um ambiente on-line seguro e poderão participar de jogos como a Roleta e o Bacará. 

Jogos para celular

O Cassino 888 também está disponível para ser usado em qualquer lugar por meio do seu cassino para celular. A versão para celular do site está disponível para smartphones e dispositivos móveis. Dessa forma, os jogadores não precisam fazer o download de um aplicativo para jogar. 

Suporte

Qualquer pessoa que precise de ajuda e assistência pode entrar em contato com a equipe de atendimento ao cliente dos cassinos. Infelizmente, não há suporte via chat online disponível, mas os jogadores podem entrar em contato com um agente na seção entre em contato conosco no site do cassino e abrir um chamado.

Segurança e imparcialidade

Quando se trata de segurança, o cassino usa um alto nível de criptografia SSL e serviços de firewall para garantir que as transações pessoais e financeiras dos jogadores sempre sejam mantidas seguras.

Também é usado um gerador de números aleatórios para os caça-níqueis e jogos de mesa, a fim de garantir que os jogos sempre produzam resultados justos e aleatórios

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino 888. Saiba mais sobre reclamações.

Mostrar todas as reclamações
888 Casino - Holding CAD 30k Withdrawal With No Timeline or Resolution
I’m seeking advice from the community regarding an ongoing withdrawal issue with 888casino.

I deposited a significant amount of money into my 888casino account and, overall, I lost most of it. However, during one period of play, I was fortunate enough to win approximately CAD 30,000. When I requested a withdrawal, it was placed on hold, and I was asked to submit identity verification and proof of funds documentation.

I provided all requested documents promptly and answered every follow-up question. This process began on December 5, 2025. Since then, I have received multiple emails stating that my identity and source of funds are still under review, but no clear timeline has ever been provided. I have also received several responsible gambling emails during this period.

Despite full cooperation and submission of all required documentation, the withdrawal has not been completed. Recently, I received an email stating that the withdrawal amount was returned to my gaming account, even though I did not request this or authorize it.

It has now been more than 23 days, and the funds remain inaccessible. Customer support chat has been unable to provide meaningful answers, and email responses take weeks, often without addressing when the withdrawal will actually be processed.

At this point, CAD 30,000 remains stuck in my 888casino account, despite compliance with all verification requirements. I am looking for guidance from others who may have experienced similar situations or advice on how to escalate this properly, as it appears the casino is not following its stated verification and withdrawal policies.

Thank you in advance for any help or insight.
staus Não resolvido
$30000
888 Casino - Taking forever to verify my documents
Hello FendiBendi here, Ive been playing on 888casino for a few months now and Ive made 2 withdrawals in the past and of course of my own fault I cancelled the withdrawals and gambled them and lost since it said it was a 1 day wait for the payment, I waited a day and of course I didnt get my payment.

11/9/25 5:54 am $9031.00
11/11/25 5:20 am $3000.00

Those above I cancelled the withdrawal and Lost since it was taking long to get COMPLETELY my fault, thats not the full problem here.
Now I have 3 pending withdrawals, I personally made the choice of putting the option to not cancel withdrawals so I wont gamble my winnings and make the same mistake again, These below are my new withdrawals.

11/18/25 12:13 am $1250
11/18/25 7:50 am $200
11/20/25 4:18 am $2700

the problem here is that they say it takes 1 business day to make the transfer. its taken longer then a business day.
they asked for me to submit my visa card and proof of idenity, in which i have submitted both. Card and Drivers license.
they say it should take 72 business hours. its been longer then that.
I reach out to the live chat they say they moved the case to the verifying department to urgent, still no one emails me or gets back to me.

Now Ive been doing abit of my own research online and it seems like Im not the only one with this issue this casino likes to play the long game with alot of its clients and take its sweet time and make it a very miserable and dreadful experience to cash them out but they have no problem taking payments on deposits to allow them to play.

How does this make sense?
staus Não resolvido
$4150
888 Casino - Stalling with additional KYC
I created my 888 Casino account in 2021. I went through the initial stage of verifying my account. Throughout the years, I have played and won and cashed out. Then this past week, they asked me to verify my identity and provide source of income. I am doing that, but then I get emails asking me to do it again and again etc. I have submitted enough suffice evidence multiple times. I have screenshots and copies of emails.

The first time I submitted I got an email sating my documents were approved. Then I just needed to verify Identity. Complied. Asked to upload income again. Complied. Asked for income again. Complied.

I have uploaded documents 3 or 4 times now. I am getting the run around and now I cant even get a response. When I attempt to upload the documents, it just spins and spins. I even tried emailing.

I feel everything I uploaded was suffice and more than enough. I also sent paystubs from 11 months ago and bank statements from that time.

So unprofessional, even general loans etc see your information as adequate when you provide it.

I havent applied for a loan since I bought my car, but even that is satisfied with just a couple bank statements and banking information. Which I did provide to 888!

I think its a phony casino now. I understand "know your player" and I complied, more than 3 times now. I have nothing to hide thats why I have complied with what is being asked. Does anyone know how to review Canadian documents there?

Dont waste your time. I should have spent more time reading the reviews. I feel really bad for people who have won big and are having this issue.

It is at the end of the day, a scam.
The verify ID section wont even allow me to upload now. I email support and they aren't helping send my documents to the right people.

I have nothing to hide, thats why I keep reaching out to support, I want my stuff verified.
staus Não resolvido

Estatísticas de Reclamações

Resolvido 331
Valor médio $ 8,528
Duração média da reclamação 8 dias
Resposta média 2 dias

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Avaliação do jogador
4.3/10 149 revisões

Principais avaliações de nossos jogadores

The fact that they offer poker and casino is nice, and they seem to have some nice games also. Easy access to both sides, poker and casino. Simple UI.

Super slow KYC(they are delaying it on purpose), and payments. They will try everything in their power to make you cancel your WD. Please do not play in this casino, you will regret it once you win.

Thank you for taking the time to share your feedback with us. We are so happy to know that your gaming experience matched your expectations. Regarding the verification of your account, we apologize if you experienced a delay with that process that in turn also caused a delay with a payment of a withdrawal. We remain available if you have any further questions or concerns. Our email address is: [email protected] Sincerely, 888 Team

user avatar

Slow verification and withdrawal processing times. Account verification took a week Although they promised it would take 3 days. Also has to contact support multiple times and send many emails without any answers. At last chat person got the big wheels rolling.

Thank you for taking the time to rate our casino. Knowing where we are missing the mark helps us tackle our weaknesses. If there is anything else that you would like for us to assist/review, please feel free to contact us via the email address: [email protected] Sincerely, 888 Team

user avatar

Not much right now, the range of games is good. I don’t really play bingo on there as I prefer to be in a bingo hall. Depositing is easy, withdrawal is where my issue lies as problems aren’t rectified

There has been an error in my withdrawals. I have emailed on a number of occasions to sort it as I am entitled to my $500.03USD (2 separate withdrawals), I have had no response (the swift code needs changing) and no acknowledgment despite numerous emails asking for them to acknowledge receipt of emails and asking if they have passed the info to the relevant person. The bank can’t help me and assure me it is 888 casino’s responsibility. There must be a higher power I can go to to get this sorted and I won’t give up until I do - I need my winnings. If anyone can please tell me which organisation I can contact to take this higher I would appreciate it. I changed the swift code on my account last week as soon as the bank informed me of their error and did a small withdrawal, and that money reached my account quickly so I know this is easily remedied but 888 don’t want to help it seems.

We are truly sorry to hear about this. Please could you contact us at [email protected] and provide us with the username of your 888 account; we would like the opportunity to investigate your feedback further. We remain available if you have any further questions or concerns. Sincerely 888 Team

user avatar

Used to be my go to casino! I won very big here ($65K plus some others around $5K) and enjoyed playing here for about 2 years. They had excellent customer/client/VIP support at the time I was playing here.

I stopped playing at 888 because they removed literally ALL the games I liked. ALL of them. Replaced with other, less polished games or games that just did not appeal to me. They also stopped doing bank transfers for my bank specifically? Withdraw methods from there were less appealing as well.

I was super disappointed to stop playing here! VIP support did contact me and they did do a very thorough job in trying to regain my business. It just wasn't mean to be!

We wanted to thank you for taking the time to provide feedback about your experience with us. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. If you did not provide the VIP team with the details of the games that were removed, we will appreciate if you contact us via the following email address: [email protected]. Kindly include the username of your account. Sincerely, 888 Team

user avatar

I'm a consumer of 888casino!

Throughout my experience, the bonus that you receive as soon as you register to play is extremely extraordinary amazing. The one thing that bothers me during my experience through this site is the withdrawal time period. They request you to verified your account with the following passport, ID, or driver licenses before you tried to attempt to withdraw. Currently, I'm in the process of verifying my account (Couple hours through the verification still no answer) They said it's going to be within 3 days, so I'm continuously waiting. Still what bother me is that it is much way easier to deposit than withdrawal. I guess, they want you to experience longer and feed you addiction during the time period. It sounds a bit shady how they want your photo ID after you played instead of requesting at the time you register. Everything seems legit so far. I'm getting nervous because the media is begging to differ with a few fraud videos I found, regarding 888casino closing down few accounts and cutting down player's losses.

Overall, I loved the interaction while playing with Live Dealers.

How do you get a match on your first deposit as promised? For a so called big-player in the casinostakes I thought game selection and withdrawal requirements left a lot to be desired even when compared to smaller contenders.

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. Once your account qualifies for the Match Bonus, an email is sent to you in order to claim the offer after the first deposit is approved. https://www.888casino.com/promotions/welcome-bonus-offer/ Regarding our game selection, we offer our players an extensive range of over 100 luxury online slot games including ongoing new releases and those that have been exclusively designed in-house for 888 casino players only. As part of our commitment to providing truly superior service, we make every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible. You may be required to verify your identity before a cash withdrawal can be made from your account. This validation process is to prevent potential online fraud. https://www.888casino.com/banking/withdrawal/policy/ We will be more than happy to address any other concerns that you may have. You can email us at [email protected]; please include your username. Thank you for your time and your membership. Sincerely, 888 Team

user avatar

There are much and different games. Very easy to register en deposit.

Everything is super good when I was losing and deposit again, you get good promotions emails to deposit again get free spins and bonus. Everything changed dramatically when I start to win and withdraw. Then everything getting very difficult and take a very long time. Only canceling the withdraw is still very easy. Simply they wait till you cancel and lose all the money. I closed my account by casino888.

Thank you for your review. We are so happy to know that your registration and deposit process matched your expectations. We are also thrilled to learn that you enjoyed our selection of exclusive games. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. Please note that we pride ourselves in providing a fair gaming opportunity for all. Furthermore, we are a regulated brand, and as such, we are opened to be reviewed by the Regulators at any time. We also hold the eCOGRA’s Safe and Fair Seal, awarded to those operators that have achieved compliance with eCOGRA’s eGAP requirements. It is sad to learn that you chose to terminate your membership with us. We will be more than happy to address any other concerns that you may have. Feel free to email us at [email protected]; kindly include your username. Sincerely, 888 Team

user avatar

There is four day waiting to get a reply on email. Over a week to process withdrawals. And very confusing terms regarding free play and welcome bonus. This is a definite "no go" casino

Thank you for sharing your feedback. We are sorry to hear about your dissatisfaction. In regards to our Withdrawals, please note that the processing time is between 1-3 business days. We will endeavor to process all withdrawals within the specified time period stated above, however there may be occasions where this does not occur, due to reasons which include but are not limited to verification procedures, technical issues or third parties' acts or omissions. https://www.888casino.com/banking/withdrawal/time-frames/ We apologize for the delay in getting back to you after you contacted the Support Team. If there is something that has not been addressed as yet, please feel free to send the information to [email protected]. Kinldy include your username. We will also be happy to answer any questions you have regarding the Terms and Conditions for the promotion(s) you are taking advantage of. Sincerely, 888 Team

user avatar

I like the fast response on initial email. Clear terms of deposit and withdrawal. Lots of games to choose from. New games arriving weekly. Fair bonus on deposit

Oh my god. After depositing close to $2000 I wrote customer service with a complaint of sluggish software and random session issues. I requested a small free sports bet for compensation. Respectfully


I stated in my email that I was considering moving my online gaming entertainment to another platform. Those exact words. To express my frustration. Customer service then took it upon themselves to lock my account and it took me almost 24 hours to unlock it. Messing up pending sports bets.

They had no right to do that. I wasn’t mean or disrespectful. I was polite and to the point of my concerns. Which were never addressed

I still play. And still deposit. However, I’d never ever recommend them to a friend or family for the way I was treated. Also I find when some bets get rejected it’s not credited to your account. I didn’t even bother to write them about that in fear of my account being locked.

Terrible customer service. -100 out of 10. Never experienced anything so disrespectful to a money customer.

I saved the email logs as proof of my claims.

Thank you for sharing! We are really happy to learn that you enjoy our selection of games as well as the bonus offers. One of our main objective is to ensure the satisfaction of our members, a priority which we take seriously. It is sad to learn that in this area, we did not match your expectations and this is very concerning to us. We would appreciate if you would contact us via email ; this will give us the opportunity to review your claim further. Our email address is [email protected]; kindly include the username of your account with us. Sincerely, 888Team

user avatar

Lots of games and no freezing games as I heard or read reviews. Well also I was so worried that 888 don't pay back. Read lots of reviews that 888 don't pay or makes it difficult or delay the payments for ever.

I played and won and I was so worry but in fact its not true. Ok they do ask for verification before they make the payments. But as soon as they verify you they pay you straight away. I received my first payment £1300 today and they also paid me £3700 today and I should receive in the next few days.

I only dislike is transferring the money to the players takes longer then what er want. 3 working days is acceptable like other casinos. 5 to 8 business days is a lot I think.

Thank you for sharing your experience and provide meaningful feedback. We are thrilled to hear that your experience matched your expectations. Congratulations on your winnings! We have a culture of constant improvement and feedback like yours helps shape us for the future. Once it is possible to offer a shorter withdrawal processing time, we will not hesitate to implement it. We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team

user avatar

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