Cassino 888

I have recently joined here. I could never contact anyone about a withdrawal, could get no help when the blackjack game froze & went blank. There was no help anywhere. Live chat " not in use", no emails answered, just **** auto response. No one home guys.
Do not play here.
By far the worst experience in 25 years online gambling

The site keeps crashing and when this happens don't expect a compensation! Also money keeps disappearing from my account. Have talked to customer "service" about this but they are very rude. Avoid this website, there are many better alternatives.

This was the absolutely worst Casino Experience I've had.

I deposited money to 888 Casino for the first time 16 days ago, played for a few hours when I got a bonus on the Michael Jackson Slot and the game crashed, I received an error message saying I should contact support - and so I did.

At the support someone named Jörgen V answered and he was probably the rudest and unprofessional support person I've been talking to. I've been in the chat multiple times and he laughs at me, lying to me and keep telling me they will compensate me and come back. They confirm that it was a problem with the slot and that they shall "look into it". I've written to them several times during these 16 days and Jörgen V is constantly lying and being rude and unprofessional all the way and 888 Casino still hasn't compensated me even though they have told me they will do it in a few days time multiple times.

The platform feels buggy first no games were loading, then I got playing but the games variety offered are poor, and still, the platform lags. The support is totally inexistent on this casino. I don't think there are any humans working there...at least that is how it feels. God forbid you ever have a problem or win something and then the fun starts!
In my opinion, they should stick to poker apps or be forced to offer online chat. I don't like it when it's so easy for a casino to get a hold of your money. No verification, no documents required, nothing really. But when you win, another case! It's just a poor casino really in terms of games, feel, support! Just stay away. You are better off playing solitaire rather than having anything to do with the 888casino.

I like games and its very good and easy to play and approachable. They have a lot of games and is very attractive the sits is very good in desgin and has not error or bugs. Easy to deposit but sooooo hard to withdraw, it seems easy te get money from you but to give it back the earnings to you its a whole different story!

Customer support isn't at good at all they have so overtime response and you have to write emails a lot and get a response that has nothing in it. Hope your withdrawal goes okay but mine is still not done and tales a lot of verification I don't know why they do it when they have such a good site and can get a lot of good things from it. Just the care for the player is from 0-10 is 2 cause they at least reply email asking asking documents documents !!!

Fun games, lots of variations and frequent payouts. Enjoyable even using small deposits, great layout on site. Lots of options for different games and live casino is a bonus.

The bonus did not get credited immediately, have to keep going onto support to get them sort it out. The support is often busy / closed which makes sorting issues even more hassle.

Interesting and fun games to play. Support team is great too. They sorted out my problem very quickly. Will definitely come back for more games. Good job 888 casino!

You are telling me that the positive part of the review is too short. It should have 150 character or more. Well, I am sorry to have to say that, but there is nothing to like about a Casino that makes no effort to resolve a wire that has never arrived on your account.

Deposit money. Played Live BlackJack. Won. Requested my winnings. Winnings never arrived at my account. Complained to 888, no resolution. Made claims to Malta Gaming Authority, no answer. Made a complaint on this site, no resolution. All I hear from 888 is "we have sent you the money, contact your bank", but they refuse to instruct their bank to search for the wire, knowing there is nothing the receiving bank can do unless it is contacted by the sending bank. So many similar complaints about 888 with cash out problems to be found on the internet. What can be worse than not receiving your money?

Used to be my go to casino! I won very big here ($65K plus some others around $5K) and enjoyed playing here for about 2 years. They had excellent customer/client/VIP support at the time I was playing here.

I stopped playing at 888 because they removed literally ALL the games I liked. ALL of them. Replaced with other, less polished games or games that just did not appeal to me. They also stopped doing bank transfers for my bank specifically? Withdraw methods from there were less appealing as well.

I was super disappointed to stop playing here! VIP support did contact me and they did do a very thorough job in trying to regain my business. It just wasn't mean to be!

I'm a medium staker (1 EUR bets) and playing there since some years now. I've made some good winnings there and never had trouble with payouts. Recently the site got a new fresh design and looks better now, with a bigger selection of available games (I personally miss games like 'King Kong Fury' or Play'n'Go (eg. Book of Dead) stuff). Processing the payouts is now a bit faster, from up to 8 days down to only 3 days. All in one I'm still satisfied. It feels like the win chances are a bit better or more fair as in other casinos (because games have there RTP values, but the bank can also regulate how much the site will give back to players). But,..

..I have absolutely no idea how this daily free spins thingy works for customers. On some very rare days I made my spin and had between 50 and 75+ free spins. But in 99% of all days (over months) I'm just getting between 2 - 7 spins a day. Seems not to make a real difference if I wager a day less, another day more (if I win big, I keep playing for about 10h+ there, wagering a lot).

The deal with the free spins is that you can use them on selected house made jackpot slots. In most cases the winnings are less than a half euro. I once hit a quintuplet playing Nightmare on Elm Street which had a payout of 200 EUR. The sad thing is, this was due free play mode and I just got some bucks. Because you have first to convert it from free play into bonus money and then to wager it. Another joke is, that the bonus rules tell you 'wagering x times, except you hit the jackpot!". Well, you just have chances hitting the jackpot if you are placing big bets.

In the meantime I made on other sites some more winnings from bonus money.

I'll keep on playing there. But 888 is not the only one I'm visiting. I'm currently very satisfied playing at bitcoin casinos.