Reclamação #92 SpinBetter Casino

Refused to process my withdrawal

Por amena2278

há 4 meses

I requested a withdrawal of 350 USDT, which has been pending for an unreasonable amount of time.

SpinBetter support keeps replying with generic messages and repeatedly asks me to wait, but no clear reason or processing timeline has ever been provided.

I have fully complied with all requirements, used the same wallet address, and provided all requested information.

This is my first withdrawal, and there is no valid justification for withholding my funds.

I believe SpinBetter is deliberately delaying or refusing to process my withdrawal, which is unacceptable.

I respectfully request AskGamblers to intervene and assist in resolving this issue.

Cassino em disputa SpinBetter Casino

Motivo Pagamento negado

Valor $350

Discussão

AskGamblers

• Support Team

há 4 meses

Dear @amena2278,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

SpinBetter Casino

• Representative

há 4 meses

Hello,

We can’t see any withdrawal request created on your account. Please send us a short screen recording of the withdrawal process (from selecting the method to the confirmation step) to [claims@spinbetter.com](mailto:claims@spinbetter.com), so we can identify where exactly the issue occurs.

At the moment, your financial activity shows one deposit only and no other transactions.

Best regards,
SpinBetter Support Team

AskGamblers

• Support Team

há 4 meses

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

há 4 meses

Dear SpinBetter Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Raio-X do SpinBetter Casino

Resolvido 33 / 34

Valor médio $1,713

Duração média da reclamação 8 dias

Resposta média 2 dias

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