SpinBetter Casino

What I would say about this casino is that the plus is that there are fast withdrawals and that I think the games are fair and that if I want to withdraw at any time I know that the money will come immediately. I would say that if you only want to play with your own money, this casino is reliable, they pay out your winnings right away, and in my opinion, the games are set up fairly, that's what I would say.

What I don't like about that casino, there are more things there, is that I almost never use the bonuses it has because they are simply not for me and they don't suit me at all. Another thing I would rate as a minus is that even if you play there for quite a lot of money, they are not willing to give you bonuses so that you are satisfied, they give you the full bonus. But they simply don't respect it when, for example, I have a VIP manager and I tell the manager to give me one bonus instead of 20, but one bonus that I can use. And they're not able to give it to me for the time I've been playing for them, so clearly I'm almost not playing there anymore. What happened to me next is that when I was withdrawing a larger amount of money, they just wanted me to do various verifications on purpose, which were ridiculous. You could just see that they did it on purpose so that in the meantime, you He lost money, you understand, just really really misleading photos and so many different things, it bordered on the fact that I almost wanted to go to the police and say it was some kind of scam. But as it turned out, they paid me the money, so it turned out well, but they only paid me 10 days after I won, and they paid me a certain amount every day, not all at once.So I wanted to point out that here, so that you know about the casino, that what they write about all the reviews is completely true, not only about this casino but about all of them. I want people to know what they are like. Because I play the casino myself for several hours a day and I know what it's like to look for a new casino, it's very difficult.

Everything works just fine, looks nice and has an OK bonus. There is plenty of slot choices. Easy to use, reliable, and perfect for both new and experienced players.

Although it has all these things, it does not function for most Balkan countries, so don’t be surprised if the bonus or codes don’t apply. Some regions face strict geo-restrictions, and players often need a VPN just to log in. Verification can fail without explanation, and support is slow to resolve location-based problems. Overall it’s not their fault.

I have been an active player on Spinbetter for a significant period of time and reached their Diamond VIP level. According to the official rules published on their website, cashback is supposed to be calculated as a percentage of the player’s net losses – starting at 5% for Copper and gradually increasing up to 11% at Diamond level.

In my case, I have deposited a total of 21,346 BGN, which represents my net gaming loss. Based on their own cashback structure, the expected cashback should be a substantial amount. However, to date I have only received about 850 BGN cashback in total, which is dramatically lower than what should have been credited.

Over the last months, I have repeatedly contacted Spinbetter via live chat and email, asking for:

A full breakdown of cashback amounts credited (with dates and percentages applied)

The detailed calculation of how each cashback payment was determined

An official audit of my account activity

Unfortunately, instead of transparency, I received only generic replies such as “please check the Terms and Conditions” or “this is internal sensitive data we cannot share”. In other words, the operator has so far refused to provide any verifiable explanation or account audit, despite the fact that cashback directly affects the financial position of the player.

Interestingly, after I formally requested an audit, I started receiving significantly more frequent bonus offers, but the promised faster handling of my queries and proper account review by their staff has still not materialized. This seems to suggest an attempt to distract or appease me with promotions rather than address the real issue.

I have now submitted a formal complaint to their designated email ([email protected]). If no proper resolution is provided, I will escalate further to:

Curaçao eGaming (their licensing body),

EU consumer protection authorities, and

the European Commission ODR platform.


This situation is not about small differences but about the operator’s responsibility to provide transparency and fairness. Loyalty programs should not be advertised if the operator is unwilling to clearly demonstrate how rewards are calculated.

I am sharing this publicly so other players can be aware, keep strict records of their deposits and losses, and demand the transparency they are entitled to.

Variety of games but most of all the bonuses and free spins are amazing. Haven't had a payout bt i hear payouts are quite fast.Online help is good,fast to deal with any problems on the spot as opposed to many other online casino sites.

So many choices of games to play always updating and keeping the app glitch free. The graphics are clear and I can u see what I’m doin even on my phone

More bonus spins and penny slots when the money is a little less on my account I put a lot into them so a bit more wins would be nice as well but it’s apart of the chances of playing

SpinBetter has a huge game selection, smooth mobile layout, fast crypto payments, and great promos. It’s easy to use and packed with variety for casino and sports fans alike.

SpinBetter has lots to offer, but withdrawals can be slow, bonus terms are strict, and support varies. Be sure to read the fine print and play smart, especially with cash outs.

The ease and luck I have. I really enjoy the diverse games available and the sounds! It really gets the heart pumping and just when you think your turns over the pay outs increase. And bam your back up!

Love the layout of the site, brilliant games a variety to choose from.
Great welcome bonuses.

I like Spinbetter Casino because had a lot of games and ways to get a good bonus sometimes. Dont like me, the lag in the server, buts its ok. Go ahead!

Great selection of slots available. Superb customer service and excellent for new promo codes on free spins. Would highly recommend this place to anyone looking for a fair and honest casino.

Nothing at all to be honest. Top notch casino! If you want a one stop shop for slots and sports betting, look no further. This casino has everything you need!