QuickWin Casino - Tried to withdraw my winnings

Dear QuickWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Manomano,

Thank you for your patience.

We have forwarded the details to the relevant department, so that they look into this further. As soon as there is an update, you will be notified immediately by email.

We sincerely apologize for the inconvenience caused. Rest assured we are doing our absolute best to resolve the matter as soon as possible.

Best Regards,
QuickwinCasino Team

Dear Manomano,

Your requested withdrawal should be into your bank account in short period of time.

Also, you can request new withdraw when you want.

Thank you for understanding and have a great day.

Best Regards,
QuickwinCasino Team

Dear @manomano,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

As far as I can see, the withdrawal is still "under review", nothing has changed.
See the screenshot.

Dear Manomano,

We are happy to confirm that your withdrawal has been processed, and the money has been sent from our side.

The funds can take 3 - 5 working days to appear in your account, however, this is subject to the payment method used and your bank standards.

With this email, the situation with this withdraw request is solved.

Best Regards,
QuickwinCasino Team

Dear @manomano,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I've received the first payment (500 out of 1500), now let's wait until all the others arrive. I've requested the second one.

Dear Manomano,

The requested withdrawal will be into your bank account as soon as possible.

It can take 3 - 5 working days to appear in your account, however, this is subject to the payment method used and your bank standards.

Best Regards,
QuickwinCasino Team

Dear Quickwin team:
1) The second withdrawal is still under review. See the screenshot attached.
2) This is a crypto withdrawal, there's no bank standards and 3-5 working days, just send it - please get back to the reality.

Dear Manomano,

We are happy to confirm that your withdrawal has been processed, and the money has been sent from our side.

The funds can take 3 - 5 working days to appear in your account, however, this is subject to the payment method used and your bank standards.

There us no reason to worry about the money will be into your account as soon as possible all is correct with your withdrawal request.

Kindly asking you for little bit of patience.

Thank you for understanding and have a great day.

Best Regards,
QuickwinCasino Team

The second withdrawal has been received, please process the last one.

Dear Manomano,

Our finance department working on your requested withdrawal so kindly asking you for patience. The money will be into your account as soon as possible.

Thank you for understanding and have a great day.

Best Regards,
QuickwinCasino Team

Dear @manomano,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Dear all,

The situation with the requested withdrawal is solved, the customer received his withdrawal.

Thank you and have a great day.

Best regards,
Quickwin Team

Dear @manomano,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello,
Thank you, AskGamblers team.

Dear Quickwin casino,
Unfortunately, I cannot confirm receiving of the third withdrawal (the last 500 EUR).
I haven't received them. Moreover, I cannot even check the withdrawals history in my account because it seems to have been blocked - I cannot log in.
Please advise.

Hello manomano,

We have forwarded your request to the relevant team to process your pending withdrawal as swiftly as possible.

Therefore, we believe you should receive an update as soon as possible.

Thank you for being so patient with us! We really appreciate it.

Best regards,
QuickWin team.

Great, so reply here when you have solved this issue, unblocked the account and withdrawn the money.
You guys always try to get around it somehow to not pay - this complaint will not be closed until I get my money.

Dear Manomano,

Kindly be advised that the requested withdrawal is paid from our side.

Thank you and have a great day.

Best Regards,
QuickWin team.

Dear @manomano,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Received.

AskGamblers Team - thank you, I appreciate it a lot!

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.