QuickWin Casino - Delayed withdrawal of 480000 HUF

As further evidence, I am attaching a screenshot of my pending withdrawal for 160,000 HUF, which was initiated on January 31st. It has been nearly two weeks, and the status remains 'Pending' without any progress. This delay significantly exceeds the processing timeframe stated in the casino's own Terms and Conditions.

Update to my complaint:
I am adding further evidence to show that I have been requesting my withdrawals systematically, following the casino’s limits.
1. On the 31st of January, I submitted my first withdrawal request.
2. On the 1st of February, I requested the next part of my winnings (see attached screenshot).
3. On the 2nd of February, I submitted another request (see attached screenshot).
I also want to emphasize that besides these pending withdrawals, I still have an additional 400,000 HUF balance on my account, which I also intend to withdraw in full.
I want to make it clear for the record: I have NOT requested any account closure or self-exclusion. I am fully verified and I am waiting for my legitimate winnings to be processed. I am documenting every step and every request to ensure transparency and to prevent any "technical errors" or misleading claims from the casino's side.
Please process my pending withdrawals and ensure that my remaining balance is safe and available for withdrawal.

Additional note to the Casino:
I would like to clarify that I am not acting out of hostility towards QuickWin Casino. My goal is simply to receive the winnings that I have fairly earned. I want to believe that QuickWin is an honest and professional platform, and this delay is only a misunderstanding or a temporary technical issue.
If this matter is resolved fairly and my winnings are paid out, I would be happy to continue playing on your site and maintain a positive relationship with the casino. I am looking for a fair and professional resolution so that I can recommend your platform as a trustworthy place to play.
I look forward to your positive cooperation.

Dear QuickWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

I have just sent a formal final notice to QuickWin management via email, demanding the immediate processing of my 480,000 HUF. I have clearly stated that I will not drop this complaint or play back my balance until my winnings reach my Skrill account. I am attaching a screenshot of the email as further evidence of my attempt to resolve this matter. I am still waiting for the casino to take action instead of giving excuses.

I am attaching the screenshot of my January 31st withdrawal, which I have just taken today. This confirms that the transaction is still stuck in your system after two weeks. This is fresh proof for my ongoing complaint.

Update on my complaint:
I am attaching a screenshot of the email I received today (Feb 15th) from QuickWin Support. Once again, it is a generic template response from "Emese," offering apologies but zero concrete information.
They claim that the "relevant department" is performing "necessary checks," but they fail to explain why these checks take more than 15 days for a Skrill withdrawal, especially since my account status explicitly states that no verification is required.
This is clearly a stalling tactic. I have been patient for two weeks, and receiving the same "please wait a bit longer" message is unacceptable. I am maintaining this complaint until my 480,000 HUF is fully paid out. I expect a real update from the casino, not another automated template.

The e-mail :

Subject: Payment confirmation & notice regarding remaining balance – [Your Username]
Dear QuickWin Support / Management,
I hereby confirm that I have received the 480,000 HUF withdrawal to my Skrill account. I am attaching the screenshot of the transaction as evidence.
However, I would like to state for the record that I still have a remaining balance of 400,000 HUF on my account, which I intend to withdraw in full, following the casino’s withdrawal limits.
I will not consider this complaint resolved and will not withdraw my claim on AskGamblers until the entire amount of my legitimate winnings (including the remaining 400,000 HUF) has been successfully processed and received.
I look forward to your continued cooperation and the immediate processing of my next withdrawal requests so we can conclude this matter professionally.
Best regards,
Farkas Ferenc

Subject: Payment confirmation & Notice of NEW withdrawal request – Farkas Ferenc
Dear QuickWin Support / Management,
I hereby confirm the receipt of 480,000 HUF to my Skrill account. I am attaching the screenshot of this successful transaction as evidence.
However, as previously stated, I still have a remaining balance of 400,000 HUF to withdraw. I have just submitted a new withdrawal request for this remaining amount.
To ensure there are no further delays or "technical searches" on your end, I am attaching a screenshot of this new request, which clearly shows the Transaction ID / Reference Number.
I will not consider this dispute resolved on AskGamblers and will not close the case until this new request is fully processed and the funds reach my Skrill account. I expect the same priority for this final stage as was given to the previous one.
Best regards,
Farkas Ferenc

Subject: Final Settlement Request – Account Balance Farkas Ferenc
Dear QuickWin Management,
Thank you for the partial payment of 480,000 HUF. However, as you are aware, my account still holds a remaining balance of 400,000 HUF.
Given the unacceptable 15-day delay I just endured for the previous transaction, I am not willing to go through another multi-week "pending" cycle. To resolve this dispute professionally and conclude my complaint on AskGamblers, I am requesting that you expedite the remaining 400,000 HUF immediately in one final transaction.
As my account is fully verified and requires no further checks, there is no technical or legal reason to delay these funds. Let’s settle this balance today so I can finally close the public dispute and we can end this matter on a positive note.
I am awaiting your immediate confirmation.
Best regards,
Ferenc Farkas

The next one

Update regarding remaining balance and final settlement – Farkas Ferenc
Dear QuickWin Management,
I would like to provide a positive update regarding my withdrawal process. I hereby confirm that I have received the previous payments, and I appreciate that QuickWin has fulfilled those obligations.
At this stage, there is only one final withdrawal request remaining in the system for the amount of 400,000 HUF.
Since all prior checks have been successfully completed and the previous funds have arrived, I trust that this final step can be processed swiftly and without further technical delays. My goal is to conclude this matter professionally and on a positive note.
Once this final transaction reaches my Skrill account, I will immediately update the status of my complaint on AskGamblers to "Resolved" and provide a positive confirmation of the settlement.
I look forward to your final cooperation to close this case.
Best regards,

All okay , pay it all

I finally played the rest, I didn't expect it to take 3 weeks to get the full payout. I'm not satisfied with Quickwin casino, I don't think it's player friendly, there's almost no communication, just scams and time wasting!!!! I'm extremely dissatisfied! Special thanks to askgamblers, without them I don't think they would have paid me any money. Ferenc Farkas