Marcar tudo como lido

Configurações

Notificações
Reclamações de cassino

Delayed withdrawal of 480000 HUF


user_avatar badge
Por Farkas F.
há 3 meses
I am filing a formal complaint against QuickWin Casino regarding 3 pending withdrawals of 160,000 HUF each (Total: 480,000 HUF) via Skrill. My requests have been pending for 9 days.
My account status explicitly states that 'no verification is required' at this time, yet my funds remain frozen. I have contacted support multiple times and received only template excuses promising priority, but no action has been taken. My total balance is 880,000 HUF. I request the immediate approval of my legitimate winnings.
Cassino em disputa QuickWin Casino
Valor Ft480000

Discussão

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
I finally played the rest, I didn't expect it to take 3 weeks to get the full payout. I'm not satisfied with Quickwin casino, I don't think it's player friendly, there's almost no communication, just scams and time wasting!!!! I'm extremely dissatisfied! Special thanks to askgamblers, without them I don't think they would have paid me any money. Ferenc Farkas
User name loyalty-level-1
All okay , pay it all
User name loyalty-level-1
Update regarding remaining balance and final settlement – Farkas Ferenc
Dear QuickWin Management,
I would like to provide a positive update regarding my withdrawal process. I hereby confirm that I have received the previous payments, and I appreciate that QuickWin has fulfilled those obligations.
At this stage, there is only one final withdrawal request remaining in the system for the amount of 400,000 HUF.
Since all prior checks have been successfully completed and the previous funds have arrived, I trust that this final step can be processed swiftly and without further technical delays. My goal is to conclude this matter professionally and on a positive note.
Once this final transaction reaches my Skrill account, I will immediately update the status of my complaint on AskGamblers to "Resolved" and provide a positive confirmation of the settlement.
I look forward to your final cooperation to close this case.
Best regards,

Raio-X do QuickWin Casino

Resolvido 23 / 28
Valor médio $1,931
Duração média da reclamação 9 dias
Resposta média 3 dias

QuickWin Casino Reclamações

Veja todas as reclamações deste cassino
Quickwin Casino delayed two withdrawals past 72 hour timeframe
Hello AskGamblers Team,

I am filing a formal complaint against Quickwin Casino due to a violation of their withdrawal processing terms. I currently have two pending withdrawals that have not been processed within the official 72-hour timeframe.

Here are the exact details of the transactions:
1. First withdrawal request: Submitted on May 23rd, 2026, at 22:17:07 for the amount of 9,880 CZK.
2. Second withdrawal request: Submitted on May 24th, 2026, at 17:22:46 for the amount of 10,080 CZK.
Total disputed amount: 19,960 CZK.

According to the casino's terms and conditions, the standard processing window is up to 3 business days.

On May 26th, I contacted live support, and the agent explicitly confirmed that my account was fully fine and did not require any additional verification at that moment.

Yesterday, on Wednesday, May 27th, the 3 business days timeframe officially expired for both requests (even when excluding the weekend). I contacted live support again to escalate the issue. However, the agent refused to process the payouts and instead told me that I should file an internal email complaint, which takes up to 10 calendar days to be reviewed.

I strongly believe the casino is intentionally stalling the payouts and violating its own rules. I have tried to resolve this amicably via chat, but without success. I have attached the screenshot of my last chat with support as evidence of their delay tactics.
Chart Pointer
43h Restantes
Kč19,960
Withdrawal Block and Broken Promise of Manual Payout
I am filing this complaint against QuickWin due to an unresolved technical block on my withdrawals that has lasted for 11 days. I have a history of successful withdrawals (e.g., March 26th), yet I am currently unable to withdraw anything from my balance of S/ 9,125.74. I am unable to withdraw even the minimum amount of S/ 50 due to a 'Withdrawal Limit' error (see Error.jpg).

Timeline of events:

March 28th: First reported the 'Withdrawal Limit' error to Agent Echa (see conversation).

March 28th – April 2nd: During this period, I contacted support multiple times. I was repeatedly promised that the issue was being 'investigated' and would be resolved 'shortly'. None of these promises were kept, and no solution was provided, forcing me to escalate

April 3rd: Filed a formal complaint via email as the technical team failed to provide a solution.

April 6th-7th: Agents Bell and Yves officially authorized a 'Manual Administrative Payout' for my full balance under Case 47810416. Agent Yves explicitly admitted that the standard 72-hour timeframe was 'inadequate' for this long-standing error and promised a priority resolution.

Despite these official commitments and a balance that remains fully accessible for play but blocked for withdrawal, the casino has failed to execute the transfer. I have provided video evidence and chat transcripts to their support, with no result. I demand the immediate release of my S/ 9,125.74 via USDT to my previous withdrawall method. My username is the same as my email [email protected] (as they told me)
Status solved Resolvido
$9,126