QuickWin Casino - Delayed payment

Dear QuickWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

Since Quickwin casino did not provide any response on this site, I update that an email was sent to me, yesterday, asking for banking information so they can make the manual withdrawal. Despite having already sent the same information more than once, I hope that this time the withdrawal is completed.
I've been waiting for almost 14 days, and it's getting tiring.

They never told me any reason why the withdrawal was delayed. Support just always says to wait.

Thanks, John

Dear customer,

We kindly ask you to provide us with the information for the manual request in the same way it was requested:
• Full Name (please include all names including middle names)
• E-mail
• Bank Account’s Owner name
• IBAN
• BIC
• Bank Name
• Bank location

Please provide the information in this format as a reply to the email where it was requested.

Sincerely,
Quickwin Administration

Dear all,

Dear all, you emailed me twice asking for this data and I sent it to you 5 days ago! I swear I can't understand what's going on.
Yesterday, April 9th, I spoke to support and they said that the Manual withdrawal was ready to be processed! and today they ask me again for bank details?

I've been waiting for my withdrawal for over 2 weeks! I want and hope this problem is resolved!

Dear QuickWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per QuickWin Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear all,

Thank you for your patience.

We would like to update you on the fact that the customer's withdrawal has been paid.

We hope this will help both parties reach the resolution of the case.

Thank you for your co-operation.

Best regards,
Quickwin Administration

Dear @Johngrip,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.