QuickWin Casino - Casino is scamming me 4300 INR

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Informação da reclamação

Cassino em disputa

QuickWin Casino

Valor

₹ 4300

há 9 meses

I opened my gaming account on QuickWin on 06 November and I made a deposit of 4300 means a total I made a deposit of 4300 via UPI.

When I didn't get my deposit in my gaming account I went to customer service and they told me to wait 24hrs.

I waited 24 hours after that again I went for help but they told me to wait 3 days. Again I waited 3 days then again I went for help but they refused all the time and closed chat directly.

I also complained by email and there's also the same thing. They didn't want to give me my money.

Anyhow I have all the proof of payment I told you through email that I made the complaint against QuickWin on Casino Guru, AskGamblers but they didn't reply to me for 15 days and they didn't give my money.

I understand how QuickWin eats customer money,

And I paid on this UPI getepay. Usfbqr­ap2­577­26@­utk­ars­hbank

I have all proof like proof of payment and how they treat his users everything

há 9 meses

Dear Roshan,

We are really sorry for what you encounter when trying to deposit.

We would like to kindly inform you that we endeavour to complete the missing deposit verification as soon as possible.

Thank you for your cooperation.

Kind Regards
QuickWin Casino Team

há 9 meses

Kindly look on to this matter and solved my problem sir its almost 20 days over and your customers service and live support didn't reply my any response I try many time to connect and want to connect with your customers but they decline my chat

há 9 meses

Dear Roshan,

We are really sorry for what you encounter when trying to deposit.

We would like to kindly inform you that we endeavour to complete the missing deposit verification as soon as possible.

Thank you for your cooperation.

Kind Regards
QuickWin Casino Team

há 9 meses

How much time it will take sir you do nothing just give statement that we are working we are working you do nothing you don't have any problem that how users faces there problem with your deposit system kindly return my money I make trust on your website, but you failed to provide better service to users

AskGamblers
há 9 meses

Dear QuickWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

AskGamblers
há 4 semanas

Dear all,

This complaint has been reopened as per QuickWin Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

há 4 semanas

Dear gotscammed,

We kindly ask you to upload the bank statement of the date 06.11.2024 (missing deposit date) in order to proceed with the verification of your report.

Thank you in advance.

Kind Regards,
QuickWin Team

AskGamblers
há 4 semanas

Dear @Gotscammed,

The AskGamblers Complaint Team is kindly asking you to assist the QuickWin Casino team further and send the required verification paperwork.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.