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新着情報

Helabet Casino - Withdrawal Request Rejected

解決済み

苦情情報

係争中のカジノ

ヘラベットカジノ

₹ 2675

10ヶ月前

Name- <full name removed>

Gaming id- 1027859037

Mobile no. <removed>

I have been trying to withdraw my money from Helabet.

After they limited and banned me. I complied with all the requirements and by email they told me to withdraw my funds, when I hit withdraw I got an error when processing the payment and that an operator had canceled it.

I wrote to the customer service chat if they could give me a solution or help me withdraw my money and they told me to try after some time.

When I had already waited and tried after some time they rejected me again.

It is a total of 2675 INR.

AskGamblers
10ヶ月前

Dear Helabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
9ヶ月前

Dear all,

This complaint has been reopened as per Helabet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

9ヶ月前

Hello team. Player 1027859037 successfully withdrew funds at night, October 23. I am attaching a screenshot from the admin panel from the player's personal account and a statement about the successful payment.

AskGamblers
9ヶ月前

Dear @Mayank321,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

ヘラベットカジノ 苦情

  • 13 / 14 解決済み
  • 1日 平均レスポンス
  • 1週間 平均苦情ライフ
  • 644 USD 平均額

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