Helabet Casino - 3 months can't withdraw from Helabet

Dear @ladonkin04,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hello!
Sure, forgot to mention this info - 996.07 EURO

Hello dear player, share your player id please

hello, id 1075203371

Please try to withdraw now

Hello, all the same
I cant withdraw money

Good evening, dear player. We are experiencing a small issue with crypto processing on our side. Our specialists are working on fixing this issue . We will inform you about the restoration first.

Dear casino, two days ago you wrote that I can withdraw funds?
You've been writing the same thing for 2.5 months now.
I haven't been able to withdraw my funds for 2.5 months.
I am willing to consider alternative methods of withdrawing my funds.

Dear player, please try to make a test withdrawal of 100 euros.

Dear casino, you're either kidding me or just stalling for time.

If you don't resolve the issue with the withdrawal of funds ASAP, I will be forced to file a complaint with Curaçao Gaming Authority
I'm tired of running after you and hearing the same excuses
Thank you

Dear player try to withdraw 100 euros. The funds are available on the balance.

Are you sure you're talking about my problem?
My funds were available always
The problem is, I can't withdraw it.
How much longer do I have to wait?

Dear player. Please try now

Nothing new - i can withdraw

My bad - typo error, i CANT withdraw

Please submit the withdrawal request again using screen recording. Attach the video to your message. There is available balance for withdrawal, yet you keep receiving declines. We want to investigate this issue.

Hi!
But i cant use Litecoin for withdraw - that's exactly how I transferred money to the site

Dear player , please try now

Litecoin dosestn available
Skrill always Rejected

Kindly provide a screenshot

Litecoin still doesnt available

Litecoin still doesnt available

Dear player, withdrawals via crypto should already be available for you. Please check.

Dear @ladonkin04,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.