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カジノへのクレーム

Helabet Casino - Withdrawing from account

解決済み

苦情情報

係争中のカジノ

ヘラベットカジノ

€ 800.92

1ヶ月前

Hi,
I try to withdraw money from my account for 20 times, but it does not allow me with different sums and differen wallets.
Try to speak with customer support dozen times but it is always the same - issues and working on them. I followed all requirements of the sportbook and it is always the same errors.

AskGamblers
1ヶ月前

Dear @gboychev85,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

1ヶ月前

The sum is 800.92 EUR ( 933.52 USDT).
Thanks fot the help.

1ヶ月前

Good evening. Checking

1ヶ月前

Waiting for the check.

1ヶ月前

Now, from time to time, I can withdraw 3 to 4 euro at once and that is the limit. All other amounts are rejected after few minutes of request.

AskGamblers
1ヶ月前

Dear Helabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

1ヶ月前

What happened with the check? Any response or you taking the money away the wrongful way?

1ヶ月前

Your payout is still being processed, kindly wait.

1ヶ月前

try to withdraw now 200 - 300 usd

1ヶ月前

I withdrew most of it. I ask for 290 euro left and I will stop bothering you. Thanks for the help.

1ヶ月前

Good afternoon, we are still working on resolving the withdrawal issue that you faced.

1ヶ月前

Do you know how much time is going to take?

1ヶ月前

Dear player, please try to create a withdrawal request for an amount of 70–80 euros.

1ヶ月前

Hi, dear casino. Everything is rejected. Even 10 euros. Screenshots are attached. Give me approval to withdraw 290 euros at once, and I will be out of your hair.

1ヶ月前

That’s very strange. There are funds on the account balance. Please try again.

1ヶ月前

I tried with different sums. Same rejections. Please, fix it.

1ヶ月前

Dear player, please submit a withdrawal request for 100 euros.

1ヶ月前

Everything is rejected.

AskGamblers
4週間前

Dear Helabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

3週間前

Dear player, your last withdrawal attempt was 4 days ago. Please try again

3週間前

I succeeded with 50 euro. Everything else is rejected. Come on,man, fix you website. And it is 3 days not trying to withdraw, because I know the result-not working.

3週間前

Screenshots.

3週間前

Dear player, please try to withdraw the funds again.

3週間前

Rejected again. Fix your site, man. I can not even withdraw 50 euro. Come on.

2週間前

Hello dear player, please try now

ヘラベットカジノ 苦情

  • 15 / 16 解決済み
  • 1日 平均レスポンス
  • 1週間 平均苦情ライフ
  • 654 USD 平均額

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