新着情報
新着情報

Helabet Casino - Keep rejecting my withdrawal of $4041

解決済み

苦情情報

係争中のカジノ

ヘラベットカジノ

$ 4041.1

2年前

Hi,

I try to withdraw again and again and my withdraw is getting rejected again and again.

I even contact their customer service and complete verification too.

I even change my payment method as they said on email, still no successful withdraw. They keep giving me automatic replies and told me to withdraw again.

It has been 5 days.

AskGamblers
2年前

Dear Helabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
2年前

Dear all,

This complaint has been reopened as per Helabet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

2年前

Hello Team.The complaint was written on January 20, and the last successful withdrawal of funds by the player was made on January 31, here is a screenshot from the admin panel (screenshot 1), at the moment the player's account is 0 (screenshot 2). This means that the player has successfully withdrawn all funds and the issue with his withdrawal is closed. Please change the status of the complaint as successful

AskGamblers
2年前

Dear @Cloud9222,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

AskGamblers
1年前

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

ヘラベットカジノ 苦情

  • 13 / 14 解決済み
  • 1日 平均レスポンス
  • 1週間 平均苦情ライフ
  • 644 USD 平均額

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