Helabet Casino - Keep rejecting my withdrawal

Hello der Player. Kindly provide your player id

Hello Helabet Casino,

My player id: 991000651

Dear Helabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

It's a terrible experience, I try every day and only sometimes I manage to withdraw sums not exceeding 20 euros. I have over 600 attempts and I managed to pay out literally 6 times. I do not have any bonus, I have never used any and I do not have any unfinished bet, I am only trying to withdraw my own money.

id: 991000651 - thank you, checking

Great, waiting, it’s annoying to spamming withdrawal and be able to withdraw 10-15e in 100 attempts per day

Please wait, your request is being processed.

Od course, it’s being proceed 2 weeks already

There are some issues with crypto processing. The issues will be solved in a few days. Do not worry, please.

Of course I’m worried because every of Your support keep talking that u have issues and it should be fixed in few days but meantime I’m still waiting over 2 weeks trying to withdrawal money everyday.

The issue is still in work. Kindly wait

Still waiting

Dear Helabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per Helabet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Heear player, do you have a Telegram? Can I Text you there to resolve the issue ?

You welcome. @Diszy26

Hello, team. Player 991000651 has successfully withdrawn funds. Here is a screenshot from Dashborb. Account balance is 0. There are also no stuck withdrawals.

Dear @Dizzy26,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I can confirm that I withdrawal my money but it took around month and only small amounts I was able to withdraw. Stay away from helabet! :)

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.