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Tsars Casino

Nuestra calificación CasinoRank
7.4/10
CasinoRank
Calificación de los jugadores 433 Reseñas
9.3/10
433 Reseñas
Tiempo de respuesta a quejas 20 Quejas
1 día el medio 20 Quejas

Resumen rápido de AskGamblers

Opinión del editor

Cuando entras por primera vez en Tsars Casino, sabes qué esperar. Se destacan el bono de bienvenida, los métodos de pago, la disponibilidad del servicio de atención al cliente y la velocidad de los depósitos y retiros.

Desplázate hacia abajo y verás algunos juegos populares con carteles interactivos, las ganancias recientes de los jugadores y más información sobre el casino. La interfaz fácil de usar permite disfrutar de una experiencia agradable en el casino, que los jugadores de AskGamblers valoran altamente.

user_avatar Valentina O.
Lo que nos gusta
  • Gran cantidad de métodos de pago
  • Acepta criptomonedas
  • Excelentes tiempos de retirada
Lo que no nos gusta
  • Algunas secciones del casino no están traducidas al español
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.

Detalles de Tsars Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.tsars.com/es/
Establecido
2020
Licencias
Curazao
Propietario
RR Investments N.V.
Programa de afiliación
Spinwise Partners
Idiomas
español, inglés, italiano, portugués, ruso, polaco, checo, finés, noruego, francés, danés, alemán, búlgaro, húngaro, Esloveno
Tipo de casino
Crypto Casino, Móvil, Live Casino, Juego Instantáneo, Deportes

Información general sobre Tsars Casino

Si buscas un casino confiable, ¡te recomendamos Tsars Casino! Este casino en línea tiene una excelente reputación en AskGamblers y cuenta con una calificación muy alta. Además de nuestra evaluación del casino, puedes leer más de 480 reseñas de jugadores de Tsars. Estas son opiniones de jugadores de AskGamblers que han jugado allí y compartido sus experiencias, la mayoría de ellas positivas.

Otro aspecto que refuerza la credibilidad de Tsars Casino es el Certificado de Confianza de AskGamblers. No muchos casinos en línea lo poseen, pero Tsars es uno de ellos.

El casino está disponible en la mayoría de los dispositivos, tanto en la web como en móviles. Puedes disfrutar de su casino móvil en cualquier momento y lugar, con acceso instantáneo y sin interrupciones a tus juegos favoritos.

Tsars también ha ganado varios premios prestigiosos de AskGamblers, incluyendo el premio de Elección de los Jugadores en 2021. Puedes desplazarte hasta la parte inferior de su página para ver los premios que ha ganado o visitar nuestra página de Premios para más información.

Nuestra reseña de Tsars Casino es un excelente punto de partida si este es un nuevo sitio de casino para ti. A continuación, cubrimos la información esencial para ayudarte a comenzar.

StallCation
StallCation

Bonos de Tsars Casino

Echa un vistazo a bonos de Tsars Casino y elige el que más se ajuste a tus preferencias.

Descubre todos los bonos
Bono de recarga
30% hasta €300 Bono de recarga de fin de semana
Requisitos de apuesta 25x(d+b)
Porcentaje de bono 30%
Depósito mínimo €20
Más información
Reclamar bono
T&C aplican
Bono de bienvenida
50% hasta €300 + 100 Giros Gratis en el segundo depósito
Requisitos de apuesta 35x(d+b)
Porcentaje de bono 50%
Depósito mínimo €20
Más información
Reclamar bono
T&C aplican
Bono de bienvenida
40% hasta €400 en el tercer depósito
Requisitos de apuesta 35x(d+b)
Porcentaje de bono 40%
Depósito mínimo €20
Más información
Reclamar bono
T&C aplican
Bono de bienvenida
25% hasta €1000 en el cuarto depósito
Requisitos de apuesta 35x(d+b)
Porcentaje de bono 25%
Depósito mínimo €20
Más información
Reclamar bono
T&C aplican

Quejas

Lee las quejas que otros jugadores han dejado sobre Tsars Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Presentar queja
Withdrawals Delay 1800 dollars
Dear Team,

I am submitting a complaint regarding my experience with Tsars Casino.

I registered a few days ago and completed the verification process successfully. My deposits via Neteller were processed without any issues, and I was able to play normally.

After playing, I requested two withdrawals via Neteller — using the same payment method as my deposits:
• $1,000
• $800

Approximately two hours after submitting the requests, I received an email stating that my withdrawal “might experience a slight delay due to a minor technical difficulty.” This message appeared to refer to the second withdrawal ($800). I replied to their email asking whether both withdrawals would be affected and whether I should resubmit the requests; however, I did not receive any response.

When I logged back into my account, I noticed that the $800 withdrawal request had disappeared entirely. It is no longer visible in my casino account or in the withdrawal history. The first withdrawal of $1,000 still shows a “processing” status.

I contacted customer support several times via live chat. I was repeatedly told that everything would be fine and that the relevant department was working on it, but no explanation has been provided regarding the missing withdrawal and no timeframe has been given.

I chose this casino after seeing positive feedback about their withdrawal processing times on AskGamblers, which is why this situation is particularly concerning.

I am simply requesting clarification and the proper processing of my withdrawals, as these are legitimate winnings and were requested through the same method used for deposits.

Please find the supporting documentation attached.

Thank you for your assistance and for reviewing my case.

Kind regards,
Martin
staus Resuelta
$800
Verification not approving
I submitted my documents on the Tsars site for verification, but the process has still not been completed. It has already been 6 days with no update. Because of this delay, I am not able to withdraw my funds of 289 USD, which is causing a lot of inconvenience.

I request you to kindly look into this issue urgently and complete my document verification so that I can access my account and withdraw my funds without any problem. A quick resolution will be appreciated
staus Rechazada
$289
Withdrawal delayed and amount is 600 EUR
I made withdrawal request last week to mifinity wallet, which I m always using on tsars. Never had an issue with it. I had lot of successful withdrawals.

Last week I made a withdrawal the same way. I didn't received a confirmation email which they usually send when they start to process. Normally they process it in max 2 hours.

Then a couple days later I received an email stating that my withdrawal didn't went through. I get in touch with support. They told me they have an issue with their system. They need some extra time. Then they returned the money to my casino account and told me to try again. Which I did.
I ve got some emails from them stating that they having issues with mifinity. That's all I know, last 2-3 days they payment team went quiet, no email, nothing.

I m keep trying on the site with support, but the answer what I get every time is: they are working on it, be patient.

I think I was patient enough, they supposed to process it in 2 days.
We are around a week now.
staus Resuelta
€600
Problem with Missing Withdrawal
Good morning,

On June 5, 2025, I made withdrawal requests in the amounts of 4000, 4000, and 2000 PLN, and later on the same day, I made additional withdrawals: 5 x 2000 PLN. The withdrawals of 4000, 2000, and 4 x 2000 PLN were successfully credited to my bank account immediately.

Three days later, I submitted a complaint stating that 2 of the withdrawals had not reached my account. This is not the first time such a situation has occurred, but in the past, the casino always acknowledged the error and returned the money to my player account. In this case, Tsars refunded 2000 PLN, but I have still not received either the 4000 PLN to my bank account or a refund to my player account.

The casino claims that everything is fine on their end and that the funds were sent. They provided me with RRN numbers and asked me to check with my bank. However, my bank does not have the capability to trace incoming transfers using RRN numbers. Tsars asked me to provide proof of this conversation with the bank, which I did.

I have sent them account statements, but they continue to insist that the funds were sent. I am attaching my bank statement, a screenshot of the transaction in question, and the conversation with the bank.

I kindly ask for your help.
Thank you.
staus Resuelta
zł4000
Pending time for withdrawal passed
I have been a member of tsars for years now. Have made multiple withdrawals that have been fine with no issues including one for $2000nzd that got paid to me on the 12th of this month.
This time I have made contact with support a lot and have been told there is a problem with payment provider and keep getting told to wait. I asked if I could change to crypto withdrawal and I was told yes but only if I make a deposit via crypto first. Which I did, Only to find out this was not true. All the info is recorded and will be provided in this complaint. It has only been 40 hours since requesting the withdrawal but in there terms and conditions it states withdrawals will be processed within 24 hours.
I have tried to upload screenshots but the max file is 5mb
staus Resuelta
$45563.37
Withdrawal request stuck on pending status
Hello!

As title says, withdrawal request on tsars casino got stuck on "pending" status.

Withdrawal request was made 31.5.2024.

I have contacted tsars support several times regarding this problem and i have always gotten the same response "issue has been forwarded to the Finance department and they will contact as soon as the problem is fixed etc etc". It has been way over a month and still no update.

I have been playing there for several years, made several deposits and withdrawals and never gotten any problems except this time. Could it be a real issue they are trying to fix or are they not trying, i do not know. But what i do now, this is not normal and they should reward the withdrawal amount back to my gaming balance as this is not an issue caused by me.

Transaction number: 862118102
Amount: 1000eur

I do not have any screenshot proof of the transaction as my transaction history on tsars is slowly getting cleared as it has been so long.
staus Resuelta
€1000
Withdrawal late again 1300 Euro

It’s again over 10 working days my withdrawal didn’t arrived to my bank account. Every time I withdraw something I need to write a complain.

I don’t get it why you do it like this all the time it is 1300€ again.

Please fix your issues otherwise you will lose me as a player! It's been exactly the same now 3 times.

staus Resuelta
€2700
Three weeks fore a withdrawal

Hi, I did a withdrawal. 2024-06-18 And I still haven't received it.

After I did the withdrawal. I got a new card from the bank since the last one wasn't usable anymore. Unfortunately, the old card. Was the one I did the withdrawal on and when i got a new 1 it's the same card just different expiration dates.

I have done withdrawals with the new card and it has worked perfectly. However, the one I did with the old 1 is still under pennding.

The casinos customer service are telling me that the financial department are still waiting for an answer from the payment provider. How come it can take 3 weeks for this, that's insane to me.

staus Resuelta
Withdraw pending 14 days
I initiated withdraw request on 20.6.. I have been in contact with Tsars support but each time response from them is that financial department is watching on this matter. I am fully verified on Tsars. I have made withdraws from Tsars in the past without any problem. So far experience with Tsars is very good except this pending withdraw. Because this issue is not solved I am not using Tsars casino due to lack of trust.
staus Resuelta
€600
Didn't receive withdraw more then 1 week

Hello

Last Friday I made withdraw 250€ and some others withdraws. This one has lost. I write them but they always says our Financial team is working their best. i Wrote them every day twice or more time but they always have same answer ''I'm really sorry for the delay with your withdrawal, we hate to keep you waiting. As I can see, our Finance team is investigating the issue and is constantly pushing our payment provider. We are doing our best to resolve it in the quickest possible terms.''

Also one withdraw I made today and isn't processed yes. So I have 2 withdraws 250€ and 200€

Please help me

staus Resuelta
€450

Estadísticas de quejas

Resueltas 18
Cantidad promedio $ 3,147
Duración media de quejas 8 días
Tiempo de respuesta promedio 1 día

Reseña este casino

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Valoración del jugador
9.3/10 ● 433 revisiones

Mejores revisiones de nuestros jugadores

Eirickch badge
10/10

Tsars looks like a fairly young casino, well technically it still is, but with its library it consists a lot of varied bonuses, from the weekly, free spins, solid welcome bonus which will boost up your, gambling experience and earn solid money as well.
It has tons of games from, poker, blackjack, sic bo, roulette and a lot more to your choosing.
Do not miss out on the live casino, they have a good set of games too, especially the Megaways games,

Útil ()
Mundy1 badge
1/10

Hard to like anything after been charged 10% commission on withdrawals even though I did not accept a bonus. It was all good before I got charged 10% commission.

10% commission on withdrawals even though I had a net loss.
I deposited a total of 150 and withdrew 80 but was charged 8 so only got 72.
Please note, this commission is not deposit bonus related. It couldn’t have any returning customers after this charge. Rating is somehow high and fooled me into playing.

Útil ()
Bugrio badge
1/10

Good design and games but don't be fooled they stall withdrawals and try to take ur money.

Won a quite big amount after depositing and using their welcome bonus, beat the wager cashed out my winnings, but they tell me they have limit my withdrawal limit to 200eur per WEEK! So I have to wait months for my money, stay away!

Útil ()

Noticias del Tsars Casino

Lee todas las noticias sobre Tsars Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Tsars Casino gana nuestro prestigioso Certificado de Confianza
Industria Tsars Casino gana nuestro prestigioso Certificado de Confianza

¡El Certificado de Confianza de AskGamblers está reservado únicamente para los mejores casinos en línea! Y aunque nuestro sitio web internacional incluye más de 1000 casinos, sólo 43 han obtenido la prestigiosa insignia.Estamos orgullosos de anunciar que Tsars Casino es el último sitio web de juegos de azar en línea que cumplió con todos los parámetros de AskGamblers y recibió el Certificado.¡Las felicitaciones son merecidas!Bienvenido a nuestra familia de casinos certificadosNo podríamos estar más orgullosos de Tsars Casino, que se ha unido a nuestra familia de casinos certificados. Obtener el Certificado de Confianza no es fácil, pero Tsars Casino manejó bien la tarea.Nuestros expertos establecieron el CasinoRank para Tsars Casino en 8 (9.1 en la versión internacional de nuestro sitio web), mientras que las calificaciones de los jugadores se mantienen estable en 9.2 con más de 150 reseñas.¡El casino se estableció en 2020 con la licencia de juego de Curazao y ganó el premio Elección de los Jugadores en 2021!Tsars Casino está nominado al premio Mejor Casino en los AskGamblers Awards de este año, ¡así que asegúrese de votar por ellos si son sus favoritos!Hasta ahora, hemos recibido sólo 18 quejas sobre Tsars Casino, ¡y 17 se han resuelto en beneficio de los jugadores!Qué puedes encontrar en Tsars CasinoEl casino hace todo lo posible para garantizar que sus miembros disfruten de una experiencia de juego online inolvidable. Vale la pena echarle un vistazo a los bonos de Tsars Casino, ya seas un nuevo miembro o un jugador existente que busca una recarga.Te encantará la selección de juegos, tanto si prefieres las tragamonedas online como los juegos de casino en vivo. Si decides visitar Tsars Casino, descubrirás rápidamente por qué se han convertido en los legítimos propietarios de nuestro Certificado de Confianza.

user_avatar Dusan V.

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