Rooster Bet Casino

They disabled my account and does not want to pay me

€880

hello

I was gambling at rooster bet and ended up winning 3000$, i went to verify my account as soon as i entered my information it said account disabled. I wrote 5 emails and nobody has replied to me. I figured that they would be busy during the holidays so between my 4th and 5th email there was a 2 week gap and still no reply!

Ask gamblers can you sort this out please?

Casino not paying me my winnings

$3000

Hello Askgamblers,

I won at rooster.bet 2000$ playing slots, I then proceeded to withdraw my funds and my account was disabled.

I have written them four emails, all four emails were not answered I don't know what else i can do since they are ignoring me ?

Can you please help me Askgamblers to resolve this issue and get me paid ?

Delayed withdrawal request of 550 EUR

$2000

Two days ago, I made a withdrawal of €550 in winnings at the casino. Nothing has happened regarding this matter yet. The chat support can only tell me that withdrawals are processed in order. Is there any chance I will receive my money sometime this year?
I cant recommend this casino to anyone if they cant pay winnings.

Delayed payment since 9th of September

€550

Roosterbet casino has closed my account for a month now with my funds stuck inside which is 5298 cad.

Contacted them asking to resolve the issue and proceeded to get my account verified.

They agreed to pay me my winnings on september 9th after verifying my identity, Isent them the bitcoin address to where they can send me my funds and the casino has still yet to pay me.

Rooster Bet is delaying long

$5298

Hello I have a problem with a casino like Rooster bet I made a deposit of 50 euros to the casino the money was transferred beautifully to the game account.

After that I chose the appropriate game to play I then clicked on the game and then it said that I cannot play until the personal data has been confirmed I sent my personal data to live customer service and the personal data was confirmed an email also came from rooster bet support that the personal data of your game account has been successfully confirmed.

Okay the next problem then as a new customer for the first time I thought of playing I clicked on the game and immediately closed the game and directed me to the personal data then I tried some other game to see if it works but the same problem started again that it immediately kicked me out of the game and automatically kicked me out of the personal data confirmation I thought I would not waste time anymore I would withdraw my 50 euros and then the live support said that I must have played at least 3 times to withdraw the money but what do I do next if no game starts working I have written to support on Gmail but they do not answer me about this problem and there is silence

Rooster doesn't process the refund

€50

Hello.

I opened an account in Rooster Bet. The site was available to open the account. But in the following days, they suspended my account because said that Argentina was not an available country.

This was an error for the side of the Casino that allowed me to open an account.

Anyway, they said to me that they would refund me the amount of the deposit. But since June 25th that been waiting for the payment.

I have attached the screenshot of the mailing with the brand.

Payment delayed for 2 weeks

$388

My withdrawal has been stuck for 2 weeks and now it was cancelled. Support does not provide me with any information why. I have contacted the casino multiple times with no luck in getting any help or information. Casino is not willing to pay out my withdrawal of 500€ after many attempts and refusing to reason why it was declined. Lastly they said it was ”technical error” but was unable to clarify what sort of error and instead of fixing their problems they just canceled my withdraw.

€500

Estadísticas de quejas

Resueltas 8

Cantidad promedio $ 1,430

Duración media de quejas 0 horas

Tiempo de respuesta promedio 0 horas

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