Rakoo Casino
- Colección de juegos amplia y diversa
- Más de 70 proveedores
- Chat en vivo 24/7 en español
- Programa de fidelidad y premios VIP
- Sin idioma español en el sitio
- Sin función de marcar juegos favoritos
Opinión del editor
Rakoo Casino tiene un diseño moderno inspirado en los vikingos. El color negro domina la plataforma, por lo que los juegos disponibles y sus miniaturas vividas hacen un buen contraste. Otra cosa que notamos en el sitio es que no hay una barra de desplazamiento que ayude a navegar hasta el fondo de la pantalla. Aparte de eso, no hay ningún otro inconveniente con respecto a la navegación.
El casino cuenta con una fantástica selección de juegos, incluidos muchos de los más populares del sector. La marca también ofrece un atractivo conjunto de bonos, promociones y un programa de fidelidad. En general, el casino era fácil de usar y encontramos todo lo que buscábamos.
Información general sobre Rakoo Casino
Después de crear una cuenta e iniciar sesión en Rakoo Casino, teníamos acceso a una amplia colección de juegos compuesta por los proveedores de software más populares del sector. Aunque Rakoo Casino tiene una plataforma multilingüe, no tiene una versión del sitio en español.
Los jugadores vienen de todas partes del mundo, ya que el casino opera bajo una licencia de Curazao y puede ofrecer sus servicios a un público internacional.
Puedes registrar una cuenta desde prácticamente cualquier dispositivo, incluidos los últimos teléfonos inteligentes y tabletas. Si prefieres un casino para móviles, Rakoo Casino funciona sin problemas. Alternativamente, puedes instalar la aplicación en tu computadora para un acceso más rápido y sencillo.
Una vez que seas miembro del casino, podrás participar en el programa de fidelidad jugando a tus juegos favoritos. Cada nivel tiene nuevos bonos de casino y nuevas oportunidades de ganar premios adicionales.
Para más información, siga leyendo nuestra reseña de Rakoo Casino. Seguramente ya sabes que no escatimamos esfuerzos para crear nuestras reseñas de casinos, describiendo todo lo importante en una revisión integral. Desde información sobre métodos de pago y juegos, hasta los detalles de atención al cliente - todo lo encontrarás aquí mismo.
Información de pago y métodos en Rakoo Casino
Como Rakoo Casino es un casino que acepta criptomonedas, deberás elegir qué tipo de medios de pago deseas usar. Se ofrecen varios medios de pago criptográficos, como Bitcoin, Ethereum y Litecoin.
Por otro lado, el casino también pone a disposición muchas opciones como monederos electrónicos y de prepago, incluso los jugadores pueden depositar en efectivo en lugares especificados.
Digamos que eres un aficionado a los casinos mexicanos y llegaste al sitio de Rakoo Casino. Te alegrará saber que puedes depositar vía Oxxo, Todito Cash o SPEI, por ejemplo.
Se permite una cantidad mínima de depósito de €20, pero si quieres reclamar el bono de bienvenida (no creemos que haya alguna razón por la que no deberías reclamarlo), el monto mínimo requerido es de €30. Este es también el umbral mínimo de retiro y los límites máximos son €5,000 por día, €10,000 por semana y €30,000 por mes.
En cualquier momento, un jugador puede tener un máximo de 3 retiros pendientes en su cuenta. Uno debe verificar su cuenta y apostar los fondos depositados por lo menos una vez antes de solicitar un retiro.
El departamento de pago procesa los retiros en un plazo de 3 días laborables, trabajando de 6 de la mañana a 5 de la tarde GMT, de lunes a viernes. Eso quiere decir que no habrá pagos los fines de semana.
Atención al cliente en Rakoo Casino
Si tienes alguna pregunta o duda sobre cualquier tema, puedes ponerte en contacto con el equipo de asistencia de Rakoo Casino. La forma más rápida de hablar con un representante es a través del chat en vivo, una función muy útil se puede encontrar en cualquier página. El chat en vivo está disponible las 24 horas del día.
Nosotros mismos probamos la función y podemos compartir nuestra experiencia. En un primer momento, recibirás mensajes automáticos de un bot, así que debes ser persistente para llegar a un agente real. El agente que nos atendió fue amable y profesional, utilizando el español para que el servicio sea todavía más conveniente para nosotros.
Cualquier problema que tienes que no puedes resolver a través de chat en vivo, no dudes en enviar un correo electrónico al casino describiendo el asunto en detalle.
Juegos en Rakoo Casino
El catálogo de juegos en Rakoo Casino contiene miles de tragamonedas online, incluidas máquinas tragamonedas Megaways, juegos con bote progresivo y juegos con compra de bonificación. En cuanto a otros tipos de juegos, encontramos video póker, premios instantáneos, video bingo y juegos de mesa.
Te recomendamos usar la barra de búsqueda para encontrar tus juegos favoritos. Verás que la mayoría de juegos tiene modo demo que puedes aprovechar en momentos en los que no quieres apostar dinero real.
Otra función útil es el menú de proveedores que puedes usar para filtrar el catálogo y marcar solamente los proveedores cuyos juegos te interesan. La lista consiste en más de 70 proveedores, de Pragmatic Play a Spinomenal.
Rakoo Casino ofrece también una excelente selección de juegos de casino en vivo. Se destacan proveedores como Pragmatic Play Live y Ezugi. Nosotros nos divertimos con la ruleta transmitida desde el Casino de Guadalajara, proporcionada por Absolutely Live Gaming. No todos los casinos online ofrecen esta oportunidad de disfrutar de transmisiones en vivo desde casinos físicos.
Compromiso de Rakoo Casino con el Juego Responsable
Rakoo Casino apoya el juego responsable, por lo que ofrece a sus jugadores la posibilidad de establecer límites personales. Estos límites incluyen límites en depósitos, pérdidas, apuestas y duración de sesión.
También es posible tomar un descanso o activar la autoexclusión.
Si necesitas ayuda con cualquiera de estas herramientas, comunícate con el equipo de soporte.
La página de juego responsable en el sitio oficial de Rakoo Casino contiene también información sobre dónde pedir ayuda externa. Claro, se refiere a organizaciones como Jugadores Anónimos y Terapia de Juego (Gambling Therapy).
Veredicto final sobre Rakoo Casino
Si te gustan muchos juegos entre los que elegir, Rakoo Casino tiene variantes de todo tipo, desde tragamonedas más nuevas como Running Sushi hasta juegos de casino en vivo. Tienes la oportunidad de registrarte y obtener una bonificación de bienvenida del 100% + 100 Giros Gratis al realizar tu primer depósito.
Si te encuentras en una situación en la que necesitas ayuda, estamos seguros de que la obtendrás gracias a la función de chat en vivo, y en lo que respecta a los pagos, son seguros. Hay varios métodos de pago locales y tradicionales a tu disposición, además de las criptomonedas.
Disfruta de este casino totalmente autorizado y regulado sin reservas, si te gusta lo que ofrece. La verdad es que el sitio tendría un mejor aspecto si tuviera una versión en español, pero casi todo lo demás es positivo.
Recomendados por expertos
Revisiones de los jugadores
Although I haven’t had much luck with the live casino section the slots we’re very profitable had some big wins also the customer support is really nice and friendly i highly recommend this casino if your not allowed to play at toto or unibet what else is there to say
I did not have the chance to withdraw any money we”ll find out in the future how that works out. I haven’t had any issues or dislikes with this casino after all
Dear Customer,
Thank you for sharing your experience with Rakoo Casino! We’re delighted to hear that you’ve enjoyed our slot games and had some big wins. It’s fantastic to know that our friendly and helpful customer support team made a positive impression on you—your recommendation truly means a lot to us!
We appreciate your patience regarding withdrawals, and we’re confident the process will meet your expectations when the time comes. If you ever have questions or need assistance, our support team is always ready to help and ensure your experience remains seamless.
Thank you again for your kind feedback. We’re here to provide an exceptional gaming experience and look forward to continuing to exceed your expectations!
Best regards,
Rakoo Team
They payout for real have a lot games, you have sometime free spins and if you place a positive review they give you free spins, fast server. You can play 24/7.
Don't have heart for players don't react on mails, don't gamble here it's take you in money problems! Small bonuses you win nothing or small prices, I can't pay my hire now I lost 1800€ in 7 weeks no wins.
Dear Customer,
Thank you for taking the time to share your feedback with us. We greatly value all comments, as they help us understand where we can improve and what we’re doing right.
We’re happy to hear that you appreciate the variety of games we offer, the availability of free spins, and our reliable server that allows for uninterrupted gameplay 24/7. Your recognition of these aspects truly motivates us to continue delivering a great experience to our players.
At the same time, we deeply regret to hear about your negative experiences and concerns. Please know that our priority is to create a safe and enjoyable gaming environment for all our players. We strive to respond to all inquiries in a timely manner, so we are sorry if you felt your emails were not addressed adequately. We’d love the opportunity to investigate this further. Please provide us with your account details so we can look into your case and resolve any issues promptly.
Regarding your concern about losses and bonuses, we understand how frustrating it can be when luck doesn’t go your way. As a responsible gaming platform, we encourage all players to set limits on their gaming and only play within their means. If you would like assistance in managing your gaming habits, we offer tools like deposit limits, cool-off periods, and self-exclusion options. Please don’t hesitate to reach out if you’d like guidance on setting these up.
Additionally, we always encourage our players to leave honest and genuine reviews. We occasionally remind players to share their experiences, as your feedback directly helps us improve and tailor our services to better meet your needs. Whether positive or negative, we appreciate your transparency—it’s essential for us to grow and evolve as a platform.
Thank you once again for your feedback. If there’s anything we can do to make your experience better or address your concerns, please don’t hesitate to reach out. We’d love the chance to turn your experience into a more positive one.
Best regards,
Rakoo Support Team
Nothing to like in this casino. Casino operates with fake games!! Not respecting the Responsible Gambling policy! There is nothing to like in this casino.
Just wonder all of the people who give positive feedback to this casino is probably the employees!!! Casino operates with fake games and not respecting responsible gambling!!! Stay away from this casino it’s 100 % SCAM.
Dear Player,
Thank you for sharing your feedback. We want to assure you that our games are fully licensed and verified for fairness. We operate with a strong commitment to Responsible Gambling policies and strive to create a safe, transparent gaming environment. If you experienced any issues, we encourage you to reach out to our support team so we can investigate further and address your concerns directly. We appreciate every review as it helps us improve.
Best regards,
Rakoo Team
Played here for a while. Good game selection, and different deposit options. I was not lucky enough, so I couldn`t say anything according to withdrawal process =(
Dear Customer,
Thank you for taking the time to share your feedback.
We are pleased to hear that you appreciate the variety of games and deposit options available at our platform. We strive to provide a diverse and enjoyable experience for all our players.
We understand your concern regarding the withdrawal process. Please rest assured that our team is committed to ensuring smooth and efficient transactions for all our users. If you have any specific issues or require assistance with withdrawals, please do not hesitate to contact our support team directly. We are here to help and address any concerns you may have.
Thank you for your understanding and for being a part of our community.
Best regards,
Rakoo Casino
In general it is a good casino and time-tested, it has everything you need: top games, top providers, lots of bonuses, tournaments, etc. Too bad there is no sports betting and the lottery is missing too!
Dear Customer,
Thank you for your insightful feedback.
We are delighted to hear that you find our casino to be well-rounded and satisfying with a strong selection of games, providers, bonuses, and tournaments. Your positive comments are greatly appreciated.
We also value your suggestions regarding sports betting and lottery options. While we currently do not offer these features, your feedback is valuable and will be taken into consideration as we continually strive to enhance our offerings.
Thank you for your support and for being a valued member of our community. If you have any other suggestions or need further assistance, please feel free to reach out.
Best regards,
Rakoo Casino
Great casino with a great selection of games from all sorts of providers. Verification was fast, games also loaded quickly, withdrawal of winnings to the card was in about 15 minutes. All really cool!
Dear Customer,
Thank you for your wonderful feedback!
We are thrilled to hear that you had a positive experience with our casino, particularly appreciating our diverse selection of games, efficient verification process, and swift withdrawal times. It’s our goal to provide a seamless and enjoyable experience for our players, and we’re delighted that we met your expectations.
Thank you for taking the time to share your experience. If you have any further suggestions or need assistance, please do not hesitate to contact us.
Best regards,
Rakoo Casino
There's nothing I can write that I can say I liked about the casino. I made a few deposits and the games are fine. The rtp is higher on pragmatics which is hard to find in alot of casinos lately. The terms and conditions are straightforward and not many games are restricted it seems.
This casino lost my deposit. I made 2, a few minutes apart. They credited one and I bounced off them for 2 days until they paid the second. They blamed me and the payment provider and then after 2 days without explanation offered to place the money in my account, the customer service was dismissive and derogatory. If they were any way decent I'd have been fine with a delay. They finally paid the deposit and at this stage I assume a manager had taken over. It went from full hostility to a sorry over the course of 2 emails. Such an experience. It's the first time in all my years that a casino misplaced or errored on a deposit. I laughed to myself that at least they saved me the effort of pushing the play button.
Overall the worst experience.
Dear Customer,
We sincerely apologize for the issues you experienced with your deposit. We understand how frustrating this must have been and assure you that we are taking steps to ensure it doesn't happen again. We value your feedback and are committed to improving our service. We hope you'll consider giving us another chance and update your review to reflect a more positive experience in the future.
Best regards,
The Rakoo Team
Cool casino with good bonuses and a huge set of games. Here I liked the fast registration and withdrawal of money. Loyalty program, tournaments with prizes and bonuses, it's all coolly done and the most important thing is that the casino allows you to win.
Dear Customer,
Thank you for your wonderful review! We are thrilled to hear that you enjoyed our wide selection of games, fast registration, and quick withdrawals. Our team works hard to provide a rewarding experience, and we're glad it shows. We look forward to continuing to offer you exciting bonuses, tournaments, and a great gaming environment.
Best regards,
The Rakoo Team
The Casino has a bunch of different bonuses, promotions and tournaments, they create additional opportunities to win. I always participate in tournaments, and I have won cool prizes more than once.
Dear Customer,
We appreciate your feedback and are delighted to hear that you enjoy our bonuses, promotions, and tournaments. It's great to know that you've had success in our tournaments and found our offerings to be rewarding. We're committed to providing the best gaming experience, and we're glad to have you with us.
Best regards,
The Rakoo Team
A lot of regular tournaments, good bonuses for new players and weekly bonuses too. There is an opportunity to compete with other players and win prizes. Fast winnings withdrawals and lots of games is all about rakoo. Casino is super, for many it is an opportunity to earn money.
Dear Customer,
Thank you for your positive review! We're glad you find value in our regular tournaments, bonuses, and fast withdrawals. At Rakoo, we're dedicated to providing a fun and rewarding experience, and we're happy to hear that you've found it to be an opportunity to earn and enjoy gaming.
Best regards,
The Rakoo Team
I liked this online casino for its instant payouts of winnings to players. Everything happens quickly and conveniently. I had one question, tech support helped me quickly and answered all my questions quickly.
Dear Customer,
Thank you for your kind words! We're glad to hear that you appreciate our instant payouts and responsive tech support. We strive to make your experience as seamless as possible and are happy that our team could assist you promptly.
Best regards,
The Rakoo Team
Conveniently filtered games by category and topics. Excellent stability of the casino site. I have not once encountered problems accessing games or failures during the game, unlike many other casinos. Excellent optimization for different devices.
Dear Customer,
Thank you for your review! We're pleased that you found our game filtering and site stability to your liking. Providing an optimized experience across all devices is a priority for us, and we're glad it made your gaming enjoyable.
Best regards,
The Rakoo Team
Cool casino, I advise you all. Modern design, user-friendly interface, fast verification and instant withdrawal of large winnings. I liked everything, went to spin the slots. Bye-bye.
Dear Customer,
Thank you for your glowing review! We're thrilled that you enjoyed our modern design, user-friendly interface, and fast withdrawals. We hope you continue to have a great time spinning the slots and enjoying all that Rakoo has to offer.
Best regards,
The Rakoo Team
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Great live chat support when you need some help, Bob did a great thing helping me! I would really recommend trying this site out, loads of deposit options and also several withdrawal options.