Rainbet Casino

I’m posting this to document my experience and to see if anyone has dealt with something similar.

I am based in Ireland and used Rainbet (RBGAMING N.V.), a crypto gambling platform, over a period of time. In total, I have net deposited approximately €20,000 (via crypto purchased through Revolut).

Recently, my account was suddenly suspended without explanation. Since then:

I have been unable to access my account

My remaining balance has not been returned (including due rewards)

Multiple formal emails and notices have been ignored

I have now sent several structured complaints, including formal notice requesting repayment, all of which have gone unanswered.

Key points:

The operator appears to be based offshore (Anjouan)

They do not hold a licence to provide gambling services in Ireland/EU yet allow people to freely play on their platform from these locations with no geo-blocking software (unlike other crypto casinos)

They accepted deposits but are now withholding funds without explanation

Actions I have now taken:

Reported the matter to my financial provider

Begun tracing the cryptocurrency transactions

Filed / preparing complaints with relevant authorities

At this stage, I am sharing this publicly for visibility and to ask:

Has anyone successfully recovered funds from this platform?

Has anyone experienced account suspension + withheld balances here?

Any advice on crypto tracing or escalation would be appreciated

I’m happy to provide transaction references or further details if helpful.

This is a factual account. It's worth pointing out I only recently found out they don't hold a valid license to operate in said jurisdictions and their platform has been advertised across several Irish social media channels. I read some news articles that contained this information about them and how Irish tipsters/influencers had been promoting these offshore crypto casinos despite them not holding a license. Thanks.

Rainbet was fine to use and I didn’t find it difficult to get around. The site ran smoothly enough and the games loaded quickly, so from a simple first impression point of view it felt okay.

For me it’s one of those sites where I can say it’s not bad, but I’d still be quite cautious. It does the basics, but I’d want more reassurance before I felt really positive about it

I really like the design and layout of the site. And the fact that they have a lot of games to choose from is amazing. From Plinko to Dice to Limbo to mines. A whole lot of games. I also love how quality the graphics of the website is. Very smooth and easy to navigate. I can easily browse the games available or just search for the game I'm looking for in the search bar. The process to deposit is really easy too.