Lucky Hunter Casino

Reign of thunder network tournament prize

$507

Hi!
I am writing to formally lodge a complaint against Lucky Hunter Casino regarding the non-payment of my €10,000 first-place prize from the Play’n GO network tournament, "Reign of Thunder," held from September 24, 2025, to October 1, 2025.
According to the tournament terms, all prizes were to be paid to players within seven days of the tournament’s conclusion. As of today, October 9, 2025, I have not received my prize, despite the deadline having passed. In contrast, friends who participated in the same tournament on a different platform, PAF Casino, received their prizes on October 1, 2025, the day the tournament ended. This discrepancy suggests that Lucky Hunter Casino is unnecessarily delaying payment.
I have contacted Lucky Hunter Casino multiple times over the past week and received repetitive responses stating that they are awaiting tournament results from Play’n GO. However, given that other casinos have already disbursed prizes, this explanation appears misleading. I am concerned about the casino’s intentions, especially as I have read reports of similar issues with other smaller casinos and noted that Hollycorn N.V., which operates Lucky Hunter, has previously received warnings for related matters.
To support my claim, I have photographic evidence, including:

The Lucky Hunter Casino logo
The tournament scoreboard showing my first-place ranking
The tournament’s start and end dates
The conversations with casinos support service

I kindly request your assistance in resolving this matter promptly. I expect the €10,000 prize to be credited to my account without further delay.
Thank you for your attention to this matter. I look forward to your response.

Lucky Hunter Casino - Payout problem

€10000

Hello, I want to withdraw my €1000 balance and every withdrawal attempt is aborted and new documents are requested! The last document
I was asked to upload was an unprocessed bank statement, which I did! Now the next document is simply requested!??
No matter what document I upload, it is always rejected!

The problem has been going on since November!

Thanks

Payment failed never received money

€1000

Hello,

I deposited 50 euros with this casino on 31 Jan 2024, 14:56 with Sofortüberweisung. The payment was debited directly from my bank account on the same day. The payment has not been credited to my bank account or player account until today, 08/02/2024.

The payment provider was: Picar Pay LTD

Intended use: F38ZKY1L Payment

Credit balance: 50 Euro 31 Jan 2024, 14:56

Until today the support only writes excuses that I should wait, I have now waited more than 7 days and there is no reaction or credit.

The payment was also rejected directly, but debited from the bank account as described above. I would like my money back with immediate effect.

€50

Estadísticas de quejas

Resueltas 4

Cantidad promedio $ 3,301

Duración media de quejas 0 horas

Tiempo de respuesta promedio 0 horas

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