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Bob Casino

Nuestra calificación CasinoRank
7/10
CasinoRank
Calificación de los jugadores 240 Reseñas
8.4/10
240 Reseñas
Tiempo de respuesta a quejas 23 Quejas
1 día el medio 23 Quejas

Resumen rápido de AskGamblers

Opinión del editor

La primera impresión al acceder a Bob Casino es la de un sitio moderno y despejado. Tiene un diseño dinámico, ligeramente inspirado en la cultura rastafari, y fichas de juegos grandes y coloridas, que organizan el catálogo en secciones claras y fáciles de encontrar.

El banner principal destaca las promociones más importantes e inmediatamente después están los juegos y los filtros. La navegación es intuitiva, con menús minimalistas y tiempos de carga prácticamente instantáneos. En celulares mantiene la misma fluidez.

user_avatar Dusan V.
Lo que nos gusta
  • Sitio web y chat en vivo 24/7 en español
  • Excelentes herramientas de juego responsable
  • Programa VIP de 22 niveles
  • Retiro mínimo de $/€10
Lo que no nos gusta
  • No acepta monedas locales
  • Algunos países de LATAM restringidos
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.

Detalles de Bob Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.bobcasino.com/es
Establecido
2017
Licencias
Malta Gaming Authority
Propietario
N1 Interactive Ltd. Casinos
Programa de afiliación
Playamo Partners
Idiomas
inglés, finés, alemán, noruego, polaco, portugués, español, francés, ruso, japonés, chino
Tipo de casino
Juego Instantáneo, Móvil, Live Casino

Información general sobre el casino Bob Casino

Bienvenido a nuestra reseña de Bob Casino, donde analizamos en detalle todo lo bueno y lo malo de este operador. 

Bob Casino opera bajo una licencia de la MGA y admite jugadores de varios países de América Latina. Su sitio web está disponible en múltiples idiomas, incluido el español. 

En nuestra reseña de casino de Bob Casino descubrirás por qué tanto expertos como jugadores eligen esta plataforma: su interfaz ágil, su cartera de más de 8.800 títulos y su atención al cliente 24/7. También te animamos a comparar con otras reseñas de casino y a consultar las revisiones de jugadores de Bob Casino para conocer las opiniones de jugadores reales.

StallCation

Bonos de Bob Casino

Echa un vistazo a bonos de Bob Casino y elige el que más se ajuste a tus preferencias.

Descubre todos los bonos
Bono por depósito equivalente
50% hasta $200 en el segundo depósito
Requisitos de apuesta 40x
Código del bono JUNGLE
Depósito mínimo $20
Más información Reclamar bono
T&C aplican
Bono por depósito equivalente
50% hasta $200 + 30 Giros Gratis en el tercer depósito
Requisitos de apuesta 40x
Código del bono BOBONELOVE
Depósito mínimo $20
Más información Reclamar bono
T&C aplican
Bono sin depósito
10 Giros Gratis sin depósito
Requisitos de apuesta para Giros Gratis 40x
Código del bono N/A
Depósito mínimo N/A
Más información Reclamar bono
T&C aplican

Quejas

Lee las quejas que otros jugadores han dejado sobre Bob Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Presentar queja
Bob Casino - Persistent Issues with Withdrawal Requests for Over Two Months

For the past two months, I've been experiencing persistent issues trying to withdraw €2,000 from my BobCasino account. This is particularly concerning as my account is fully verified, and I had no issues with withdrawals prior to this period. Each attempt to withdraw results in the system canceling the request, displaying the message 'Withdrawal request canceled.' Despite following the given advice to retry, the issue remains unresolved.

The prolonged delay of two months in accessing my funds is excessive and highly inconvenient.

As a verified account holder who previously had successful transactions, I urgently require assistance to resolve this situation and ensure the successful withdrawal of my funds.

staus Resuelta
€2000
Bob Casino - The winnings are not paid
Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.
staus Resuelta
$35000
Bob Casino - Withdrawal not apporved
I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove my payment shortly. My acoount is verified, all documents are approved and I did not use bonuses for my winnings.

I hope they will solve my problems shortly, because this not a fast cash out like they promise on their website.
staus Resuelta
Bob Casino - Withdrawal of €7254.50 delayed for over a week

I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.

Now my latest withdrawals are stuck for over a week and still pending. I already contacted the support twice, but they only told me to wait and that they forwarded my request to the payment department. The payment department never replied and no one can give me an approximation of when I can expect my money.

It's a shame their support can't handle this and they are forcing me to come here and try to resolve this.

staus Resuelta
€7254.5
Bob Casino - Issues with cashout

I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have proof of the history and cashout and documents which has been approved by them. They keep saying that my withdrawal was cancel by user which I never did and or other, which when I text them, they say to try withdrawing again. Then they will say that the cashout method was not used in my region.

staus Resuelta
$1500
Bob Casino - Casino don't pay for Maxquest tournament
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 5073326

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 5th . so i won €40 not bad .


It's been 1 weeks ago since i won .
but i havent received any money

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.


Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resuelta
€40
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resuelta
€320
Bob Casino - Stalling on €8,000 payout for over a week
Deposited eur6200 with Mastercard one night on several deposits total. Deposited with Mastercard becuse they stated they pay winnings to Mastercard from my country, Sweden.

Won back on last deposit. Ended up 7-8000k. First I had to wait several days pending on my cashout. Then after complaining they say they cant pay out or refund to Mastercard.

They say I should use bank transfer.

Did this on wednesday 23 eur4000 max as they told me on wednesday. Accepted on thursday. Then another eur4000. They told me 5 business days wait. (its IBAN and EUR so never takes more than a day if they pay (eu regulations))

I had a feeling right from the beginning this will be stalling.

So now Im here on day 6 for bank transfer. Plus the stalling on mastercard. No money and live chat cant connect me with payout department. Not even give me a mail to them. They dont communicate with players. And no timetrame.

Bob, refund my eur6200 mastercard deposits. You can do that.

Then wire the rest.

You are not helpful at all.
staus Resuelta
€8000
Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Resuelta
Bob Casino - Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Resuelta
€1850

Estadísticas de quejas

Resueltas 22
Cantidad promedio $ 56,897
Duración media de quejas 5 días
Tiempo de respuesta promedio 1 día

Reseña este casino

Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!
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Valoración del jugador
8.4/10 ● 240 revisiones

Mejores revisiones de nuestros jugadores

Antonis4
1/10

Played this casino few times. About advantages - Variety of games.

Commission 2,5%
Slow slow support
The design looks like very old one
A small cap on the first deposit
Free spins are given in few days divided into parts

Útil ()

Hello Antonis4, Thank you for sharing your experience with us. We appreciate your feedback and are glad you enjoyed the variety of games. We’re sorry to hear about your concerns regarding the 2.5% deposit fee and support speed. If you have any other feedback or need assistance, please feel free to reach out. We’re here to help and hope to provide a better experience in the future. Best regards, The Bob Casino Team

user avatar
WildAlex
2/10

Some kind of not bad design, games are ok, sort of low wager for bonus nothing else.

- Had an issue while playing there, no manager available
- Support is SLOW and do not care - this is true
- Deposit commission, for what?
- Welcome free spins divided a part.

Útil ()

Dear WILDALEX, if you can't read T&C before start paying with bonus - it's not the reason to lie... You had canceled your bonus - as a result you haven't received you free spins... Be happy! Bob's Team

user avatar
uffepuffe61
10/10

Great selection of games. Fasy withdrawals and the best customer support out there. Really became my favourite casino out there lately!

Útil ()

Hello uffepuffe61, Thank you for your fantastic feedback! If you have any further feedback or need assistance in the future, don’t hesitate to reach out. We’re always here to help! Best wishes, The Bob Casino Team

user avatar
mikbrink
10/10

Congratulations to BobCasino!
Great Casino with amazing customer support. Think the work 24hr, verified my account 23:50 and the winning was on my account next morning. Great homepage, easy to overview and everything is easy to find, no hidden rules.

I realy can recomend BobCasino.

There is realy nothing bad so far and I hope it stays like this.

Útil ()

Hello mikbrink, Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience with our customer support and overall casino functionality. It’s fantastic to know that our efforts to provide efficient and transparent service are appreciated. Your recommendation means a lot to us, and we’re committed to maintaining this high standard. If you have any suggestions or need further assistance, please feel free to reach out. We’re here to help! Best regards, The Bob Casino Team

user avatar
Bigrob02
10/10

Being an Australian player our choices are limited to which casinos we can now use, had a chat with Bob's support before signing up, they were very helpful & gave me the confidence to deposit & play which is exactly what you want, to feel confident in the casino you choose.

Had a decent win in the first couple of hours, verification was so quick & simple I was amazed. Withdrawal speed was quicker than I have ever had, literally in my account within less than 48 hours.

If these guys continue like this then this could be one of the all time great casinos.
Great job!

Limited choice of games but that's an Australian thing, nothing to do with the casino themselves. No complaints at all

Útil ()

Hello Bigrob02, Thank you for taking the time to share your experience with us! We’re thrilled to hear that you had a positive experience with our support team and that the verification and withdrawal processes exceeded your expectations. If you have any further suggestions or need assistance in the future, please don’t hesitate to reach out. We look forward to continuing to provide you with great service! Best regards, The Bob Casino Team

user avatar
Benny2B
3/10

Would be a great casino if support was answering questions sometimes or was available, took 5 minutes to answer one question and guess what they gave me a link, great help. Thanks! For what I am paying deps commission?

Útil ()

Hello Benny2B, We’re sorry to hear that your recent experience with our support team didn’t meet your expectations. We apologize for the delay and the unsatisfactory response you received. Thank you for bringing this to our attention. If you have any further issues or need immediate assistance, please reach out to us again. Best regards, The Bob Casino Team

user avatar
frekvenca
9/10

I am very amazed at the customer support, always available, they verified my ID before you can even finish a cigarette, the same goes with my cashout request, they even did it at midnight hours, friendly customer support, big plus for that.

There could be more categorizations for the slot games, maybe a better overview .

Útil ()

Hello frekvenca, Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our customer support and that your verification and cashout were processed quickly, even during late hours. If you have any more ideas or need assistance, don’t hesitate to reach out. We’re here to help! Best regards, The Bob Casino Team

user avatar
Cheese
10/10

What is it I like!!Well I like a lot about Bob's Casino it has a great variety of games and features. The support agents on Bob's are always friendly and helpful.

Minus the 2.5% deposit fee I can't say I have any dislikes nothing nothing at all.

Útil ()

Hello Cheese, Thank you so much for your positive review! We’re delighted to hear that you’re enjoying our game variety and finding our support team helpful and friendly. If you have any more feedback or need assistance, please feel free to contact us. We’re here to ensure you have the best possible experience! Best regards, The Bob Casino Team

user avatar
uffepuffe61
10/10

I really love the fact that they have a lot of games that other sites does´nt have. The withdrawals is really fast and the support is amazing.

The only minus is the deposit fee on 2,5%. I dont really mind while doing smaller deposits but when im doing the bigger ones it feels a bit sad.

Útil ()

Hello uffepuffe61, Thank you for your kind words! We’re thrilled to hear that you’re enjoying our game selection, fast withdrawals, and support. If you have any further suggestions or need assistance, please don’t hesitate to reach out. We look forward to continuing to provide you with a great gaming experience! Best regards, The Bob Casino Team

user avatar
LightfootHobbit
3/10

Low wagering for bonuses here and that is all I liked.

Support is slow you have to wait for ages and manager is not available, plus they have commission for deposits.

Útil ()

Dear LIGHTFOOTHOBBIT, our support is not slow), sometimes you have to wait due to hundreds of incoming chats, sorry for that. You could always contact manager via email. Be happy! Bob's Team

user avatar

Noticias del Bob Casino

Lee todas las noticias sobre Bob Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Compite para conseguir una parte diaria de 500 € y 500 giros en Bob Casino
Promoción Compite para conseguir una parte diaria de 500 € y 500 giros en Bob Casino

Un Camino Hacia El Dorado es una carrera completamente nueva que tiene lugar en Bob Casino, y si encuentras el tesoro, puedes ganar una parte de los 500 € más 500 giros todos los días. Para participar puedes jugar a tus tragamonedas en línea favoritas y si ganas la carrera, ganas los premios.Bob puede mostrarte el caminoHemos oído que Bob sabe dónde está el tesoro y puede mostrarte el camino. Todos los días, el bote de premios se reinicia y comienza una nueva carrera con algunos premios estupendos. En el bote diario hay 500 € en efectivo de bonificación y luego 500 giros de bonificación.Puedes elegir cualquier juego de tragamonedas en Bob Casino para participar en la carrera y tu objetivo principal es acumular tantos puntos como puedes para asegurar un lugar en la tabla de clasificación.¡Corre hasta la línea de meta contra tus compañeros oponentes y el que llegue primero, gana!La carrera está abierta a todos, pero debes haber realizado al menos un depósito en el casino. Si aún no lo has hecho, ahora puedes visitar Bob Casino, crear una cuenta y una vez que deposites, ¡ya está!Reclamar tus puntos de carrera es fácilTodo lo que tienes que hacer es jugar los juegos que ya conoces y amas, o puedes probar algunos nuevos. Cualquiera que sea el que más te gusta, ganarás 1 punto de carrera por cada 1 € que apuestes. Entonces, si apuestas 100 €, son 100 puntos que ganarás, y así sucesivamente.Bob también requiere que hagas una apuesta mínima de 0,10 € para participar en la carrera. El casino contará tus puntos y los colocará en la tabla de clasificación para que los revises. Si te encuentras en alguna de las posiciones ganadoras, podrás ver tu nombre.¡Termina con tu nombre en una posición ganadora y una parte del premio terminará en tu cuenta! Los premios en efectivo en la carrera se acreditarán con un requisito de apuesta de 3x y cualquier ganancia del bono deberá apostarse 5x. Los giros se acreditarán en la tragamonedas The Dog House Megaways, y tendrás 14 días para completar las apuestas.Si este juego no está disponible en tu región, tus giros se acreditarán en Aztec Magic Bonanza. Solo recuerda revisar los términos y condiciones completos antes de jugar.Bob confía en ti, así que no le fallas, ve al casino y participa en la carrera de Un Camino Hacia El Dorado.

user_avatar Dusan V.

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