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Bob Casino

Bob Casino

El casino está prohibido en tu país.

Nuestra calificación CasinoRank
6.9/10
CasinoRank
Calificación de los jugadores 262 Reseñas
8.5/10
262 Reseñas
Tiempo de respuesta a quejas 23 Quejas
1 día el medio 23 Quejas

Resumen rápido de AskGamblers

Opinión del editor

La primera impresión al acceder a Bob Casino es la de un sitio moderno y despejado. Tiene un diseño dinámico, ligeramente inspirado en la cultura rastafari, y fichas de juegos grandes y coloridas, que organizan el catálogo en secciones claras y fáciles de encontrar.

El banner principal destaca las promociones más importantes e inmediatamente después están los juegos y los filtros. La navegación es intuitiva, con menús minimalistas y tiempos de carga prácticamente instantáneos. En celulares mantiene la misma fluidez.

user_avatar
By Dusan V.
Lo que nos gusta
  • Sitio web y chat en vivo 24/7 en español
  • Excelentes herramientas de juego responsable
  • Programa VIP de 22 niveles
  • Retiro mínimo de $/€10
Lo que no nos gusta
  • No acepta monedas locales
  • Algunos países de LATAM restringidos
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.

Detalles de Bob Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.bobcasino.com/es
Establecido
2017
Licencias
Malta Gaming Authority
Propietario
N1 Interactive Ltd. Casinos
Programa de afiliación
Playamo Partners
Idiomas
inglés, finés, alemán, noruego, polaco, portugués, español, francés, ruso, japonés, chino
Tipo de casino
Juego Instantáneo, Móvil, Live Casino

Información general sobre el casino Bob Casino

Bienvenido a nuestra reseña de Bob Casino, donde analizamos en detalle todo lo bueno y lo malo de este operador. 

Bob Casino opera bajo una licencia de la MGA y admite jugadores de varios países de América Latina. Su sitio web está disponible en múltiples idiomas, incluido el español. 

En nuestra reseña de casino de Bob Casino descubrirás por qué tanto expertos como jugadores eligen esta plataforma: su interfaz ágil, su cartera de más de 8.800 títulos y su atención al cliente 24/7. También te animamos a comparar con otras reseñas de casino y a consultar las revisiones de jugadores de Bob Casino para conocer las opiniones de jugadores reales.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre Bob Casino. Obtén más información sobre las quejas.

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Persistent Issues with Withdrawal Requests for Over Two Months

For the past two months, I've been experiencing persistent issues trying to withdraw €2,000 from my BobCasino account. This is particularly concerning as my account is fully verified, and I had no issues with withdrawals prior to this period. Each attempt to withdraw results in the system canceling the request, displaying the message 'Withdrawal request canceled.' Despite following the given advice to retry, the issue remains unresolved.

The prolonged delay of two months in accessing my funds is excessive and highly inconvenient.

As a verified account holder who previously had successful transactions, I urgently require assistance to resolve this situation and ensure the successful withdrawal of my funds.

staus Resuelta
€2000
The winnings are not paid
Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.
staus Resuelta
$35000
Withdrawal not apporved
I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove my payment shortly. My acoount is verified, all documents are approved and I did not use bonuses for my winnings.

I hope they will solve my problems shortly, because this not a fast cash out like they promise on their website.
staus Resuelta
Withdrawal of €7254.50 delayed for over a week

I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.

Now my latest withdrawals are stuck for over a week and still pending. I already contacted the support twice, but they only told me to wait and that they forwarded my request to the payment department. The payment department never replied and no one can give me an approximation of when I can expect my money.

It's a shame their support can't handle this and they are forcing me to come here and try to resolve this.

staus Resuelta
€7254.5
Issues with cashout

I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have proof of the history and cashout and documents which has been approved by them. They keep saying that my withdrawal was cancel by user which I never did and or other, which when I text them, they say to try withdrawing again. Then they will say that the cashout method was not used in my region.

staus Resuelta
$1500
Casino don't pay for Maxquest tournament
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 5073326

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 5th . so i won €40 not bad .


It's been 1 weeks ago since i won .
but i havent received any money

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.


Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resuelta
€40
Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resuelta
€320
Stalling on €8,000 payout for over a week
Deposited eur6200 with Mastercard one night on several deposits total. Deposited with Mastercard becuse they stated they pay winnings to Mastercard from my country, Sweden.

Won back on last deposit. Ended up 7-8000k. First I had to wait several days pending on my cashout. Then after complaining they say they cant pay out or refund to Mastercard.

They say I should use bank transfer.

Did this on wednesday 23 eur4000 max as they told me on wednesday. Accepted on thursday. Then another eur4000. They told me 5 business days wait. (its IBAN and EUR so never takes more than a day if they pay (eu regulations))

I had a feeling right from the beginning this will be stalling.

So now Im here on day 6 for bank transfer. Plus the stalling on mastercard. No money and live chat cant connect me with payout department. Not even give me a mail to them. They dont communicate with players. And no timetrame.

Bob, refund my eur6200 mastercard deposits. You can do that.

Then wire the rest.

You are not helpful at all.
staus Resuelta
€8000
Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Resuelta
Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Resuelta
€1850

Estadísticas de quejas

Resueltas 22
Cantidad promedio $ 56,897
Duración media de quejas 5 días
Tiempo de respuesta promedio 1 día

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Valoración del jugador
8.5/10 ● 262 revisiones

Mejores revisiones de nuestros jugadores

Mcdrole badge
10/10

What is the most important for you?Service?Super fast withdraw?Sérious customer service?Fair RTP? Fair verification time?

Bob casino is his own class!They have one of the faster withdraw system I never saw. I tried almost all the major online casino. They are so good,that I don't fell the need to play somewhere else.

I am not telling there is no other good Casino. But BoB is for sure in my top 5. Few times they pay menin less than 10 minutes.They have no verification gimmick, no BS to delay your payment.Their server are fast, and I never feel like cheat with them.Their TS are crystal clear. Their Bonus has very Fair wager revirement and everything is easy to understand. They had never trick me. In the menus,there is a bonus section,where you know very clerly,hiw much is your %wagering and how much need to be play before to withdraw.You feel like they don t try to hide you things. Bravo to BoB

The deposit section on mobile version (I akways play with my phone) in a little hard to navigate. They need to redesign this base an up to date Casino. Their logo is ugly and d ont look very professional ... But Eeee, who really care about Logo ;-)

Útil ()
Maroet badge
9/10

Folks,

So, sometimes it is important to share your opinion about the community you're part of!

Well to be honest I like to play. But there'is an important point I like to mention particularly. In the beginning everything was new and I made several mistakes and I did not receive my bonuses and free spins....

I had several issues and sometimes it was difficult to write down the problems I had on the life chat with the support center of Bob Casino. Finally all my problems and questions were solved/answered due to the intervention of the VIP coach too which I was assigned. It is worth to mention her name! ELLY my VIP coach guided me trough all the issues I had! Not only the bonuses were rewarded but also the free spins and several promotions were granted!!! Sometimes I was even rude against the support center agents but I can't blame them because they have their limitations in their responsibilities due to the job! They're humans after all. I think that a good VIP manager is crucial to maintain a good balance.... It is not easy to handle with people that loose money....

ELLY'S SUPPORT WAS EXELLENT !

I never rate the maximum because nobody is perfect!

Greets,

Maroet = username Bob Casino

I dislike disliking! If a problem is solved there is no more reason to complaint!
Embrace solutions !

Greets,

Maroet = username Bob Casino

Útil ()
NattyB badge
8/10

Strong site with all of the games you would expect. If you look past their "Zany" approach there is goos live chat and a genuine service at this casino. The selection of live dealer table games is world class and why I play at bobs.

Útil ()
SA10837 badge
6/10

Is this "the worlds funniest Casino?" No. The funny ones are the ones that don't pay you. Bobs is certainly a bit whacy though and they have good games and fast withdrawal times on what seems to me to be a proven fair casino.

Útil ()
Usuario inactivo
9/10

Fast payouts
Full screen gameplay
Good slot selection
Fast and friendly support

They send you a promotion, you use the code provided, it is accepted - but you do not get the deposit bonus, because the promotion is not yet in it's active time period. Fortunately, their support is good and they said they will make an exception and gave me the deposit bonus anyway.

Útil ()
Jamief badge
10/10

Great games, awesome bonuses and I am always getting emails for reload offers. Vip program is great. I cashed out once for over 2.5k and it was very quick (2 days). Customer support is pretty good. ID Verification was very quick!

Not much to dislike on this site. The customer support auto message response of wassssuuup is a little tacky....I'm just filling in stuff to get over the 50 word requirement :)

Útil ()
T1n3rch badge
10/10

As always I'm happy with everyone, there are no complaints, cool steal, steep from the manager, the bean will be the first for me.

I love this casino !!!! This is my love. I................

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Usuario inactivo
10/10

This casino is really the best there is. I play in more than 25 casinos but this one is amazing. You will get a VIP manager and you can ask her of him everything. You can ask for free spins or free bonus money and from time to time you will get it. Awesome promotions every month. Free bonus money and free spins bo max cash out. Friendly support and cash out in 30 minutes.

I am really afraid that this casino is no longer available in a few days for players from the Netherlands. I play in all casino s from the direx group and this casino is the only one until now were I can still play.

Útil ()
Enkronas badge
10/10

BobCasino is the best Casino, they have really fast Cashouts, lots of games, support 24/7 always ready to help. And they offer, gives nice level bonuses and other offers. My nr 1 Casino

Well I have nothing bad to say about bob casino, 10 stars from me

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Staceyleek badge
9/10

I was lucky enough to get a big win of $40000AUD off a small deposit which is the most I have won at any casino in years of playing. It’s good for Australian players since the legislation change. I have had a withdrawal successfully processed, just waiting for it to reach my account. Their races/ tournaments are good, you automatically enter them when playing the slots and they have good prizes. Withdrawals and verifications are fast.

Withdrawal limits are a bit low but may change as they get bigger?

Útil ()

Noticias del Bob Casino

Lee todas las noticias sobre Bob Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Compite para conseguir una parte diaria de 500 € y 500 giros en Bob Casino
Promoción Compite para conseguir una parte diaria de 500 € y 500 giros en Bob Casino

Un Camino Hacia El Dorado es una carrera completamente nueva que tiene lugar en Bob Casino, y si encuentras el tesoro, puedes ganar una parte de los 500 € más 500 giros todos los días. Para participar puedes jugar a tus tragamonedas en línea favoritas y si ganas la carrera, ganas los premios.Bob puede mostrarte el caminoHemos oído que Bob sabe dónde está el tesoro y puede mostrarte el camino. Todos los días, el bote de premios se reinicia y comienza una nueva carrera con algunos premios estupendos. En el bote diario hay 500 € en efectivo de bonificación y luego 500 giros de bonificación.Puedes elegir cualquier juego de tragamonedas en Bob Casino para participar en la carrera y tu objetivo principal es acumular tantos puntos como puedes para asegurar un lugar en la tabla de clasificación.¡Corre hasta la línea de meta contra tus compañeros oponentes y el que llegue primero, gana!La carrera está abierta a todos, pero debes haber realizado al menos un depósito en el casino. Si aún no lo has hecho, ahora puedes visitar Bob Casino, crear una cuenta y una vez que deposites, ¡ya está!Reclamar tus puntos de carrera es fácilTodo lo que tienes que hacer es jugar los juegos que ya conoces y amas, o puedes probar algunos nuevos. Cualquiera que sea el que más te gusta, ganarás 1 punto de carrera por cada 1 € que apuestes. Entonces, si apuestas 100 €, son 100 puntos que ganarás, y así sucesivamente.Bob también requiere que hagas una apuesta mínima de 0,10 € para participar en la carrera. El casino contará tus puntos y los colocará en la tabla de clasificación para que los revises. Si te encuentras en alguna de las posiciones ganadoras, podrás ver tu nombre.¡Termina con tu nombre en una posición ganadora y una parte del premio terminará en tu cuenta! Los premios en efectivo en la carrera se acreditarán con un requisito de apuesta de 3x y cualquier ganancia del bono deberá apostarse 5x. Los giros se acreditarán en la tragamonedas The Dog House Megaways, y tendrás 14 días para completar las apuestas.Si este juego no está disponible en tu región, tus giros se acreditarán en Aztec Magic Bonanza. Solo recuerda revisar los términos y condiciones completos antes de jugar.Bob confía en ti, así que no le fallas, ve al casino y participa en la carrera de Un Camino Hacia El Dorado.

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By Dusan V.

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