- Pagos instantáneos con criptomonedas
- Soporte de chat en vivo disponible las 24 horas, todos los días
- Titular del Certificado de Confianza de AskGamblers
- El casino no está disponible en español
- No hay una gran variedad de métodos de retiro
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de BitStarz Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre BitStarz Casino
BitStarz es un casino en línea que constantemente recibe calificaciones altas tanto de jugadores como de expertos. Tan pronto como abres el sitio web del casino, notarás que BitStarz está acreditado por varias empresas de confianza en la industria de los casinos, incluidos nosotros.
Tuvieron el placer de recibir el codiciado premio AskGamblers para Mejor Casino y Elección de los Jugadores, no una, sino dos veces. Además, hemos certificado a BitStarz otorgándoles nuestro prestigioso Certificado de Confianza de AskGamblers.
En nuestra reseña de casino de BitStarz, uno de los mejores casinos en lína, te daremos más detalles sobre por qué este sitio de apuestas tiene tan buena reputación, así que sigue leyendo para conocer todos los detalles sobre sus pagos, juegos, soporte y más.
No olvides consultar también los comentarios y las revisiones de jugadores de BitStarz para tener una idea de lo que otros jugadores dicen sobre el casino en línea BitStarz.
- Monederos electrónicos 0-1 horas
- Criptomonedas 0-1 horas
- Transferencias bancarias 5-15 dias
- Pagos con tarjetas bancarias No se ofrece
- Retiros los fines de semana Sí
- Ganancias de botes progresivos Paid In Lump Sum
Información de pago y métodos en BitStarz Casino
No hay duda de que BitStarz Casino online favorece la moneda digital, ya que la mayoría de los métodos de depósito y retiro disponibles para los jugadores son con criptomonedas. De hecho, solo existe un método de retiro disponible para los jugadores que usan monedas fiduciarias.
Depositar fondos en tu cuenta en el casino es fácil e incluso tienes la opción de comprar criptomonedas directamente desde el sitio web del casino. Nos dimos cuenta de que hay menos métodos de retiro en comparación con los métodos de depósito, pero a los jugadores les alegrará saber que ninguno de los dos incluye tarifas.
En el sitio web de BitStarz Casino, hay una página dedicada con información sobre todos los métodos de depósito y retiro disponibles en el casino, incluidos datos sobre tiempos pendientes, tarifas y límites. Obviamente, el método de retiro más rápido es a través de las distintas criptomonedas admitidas.
Los retiros de criptomonedas y carteras electrónicas se procesan casi al instante, pero te tomará mucho más tiempo recibir tus ganancias si los retiras mediante transferencia bancaria. Tampoco tendrás que preocuparte por cuánto dinero puedes retirar en un momento dado, ya que el casino no tiene límites de retiro.
Juegos en BitStarz Casino
El BitStarz casino móvil es el hogar de más de 50 proveedores de software y alberga juegos de casino de la más alta calidad. El casino incluso ofrece algunos de sus propios juegos exclusivos. La cartera de juegos es realmente fantástica, gracias al volumen de proveedores y la diversidad de opciones de juegos disponibles.
El lobby del casino está equipado con filtros que puedes usar para navegar fácilmente por tipo de juego, como tragamonedas progresivas o juegos de mesa, o por proveedor, aunque solo te permite elegir un proveedor a la vez. Alternativamente, y especialmente si no estás seguro, puedes usar su opción para seleccionar un juego aleatorio para jugar.
Junto a la selección regular, una sección dedicada a los juegos de Bitcoin también te muestra los títulos que puedes jugar con criptomonedas. De lo contrario, puedes depositar en criptomonedas, pero tendrá que jugar con una moneda fiduciaria.
Al iniciar sesión en BitStarz Casino, puedes marcar tus juegos favoritos para acceder a ellos instantáneamente cada vez que accedes a tu cuenta. Por supuesto, también hay una barra de búsqueda instantánea donde puedes encontrar juegos por su título si ya sabes a qué te gustaría jugar.
Compromiso de BitStarz Casino con el Juego Responsable
BitStarz Casino tiene varias promociones únicas disponibles en su sitio web, incluidas Jackpot Mania, Bonuz Mania y Piggyz Mania. A través de estas promociones, los jugadores pueden ganar tiradas diarias con jackpot, jackpots menores y mega jackpots, y crecer y lograr "piggyz" para ganar hasta $50,000. Sin embargo, ten en cuenta que los casinos son propensos a cambiar sus promociones y actualizar los premios, así que siempre verifica qué ofertas están disponibles actualmente y cuánto valen los premios actuales.
BitStarz Casino tiene licencia y está regulado por el Gobierno de Curazao, por lo que es posible que no encuentres un conjunto de herramientas de juego responsable tan amplio como el que encontrarías en un casino con una licencia de un organismo regulador diferente.
Sin embargo, eso no quiere decir que no ofrecen ninguna opción para limitar tu juego. Al contrario, como puedes ver en la sección de Juego Responsable, se lo toman muy en serio y proporcionan a sus jugadores medios para controlar su juego.
Si sientes que estás mostrando signos de problemas con el juego, BitStarz te permitirá autoexcluirte del casino y puedes hacerlo u obtener más información contactando a su equipo de soporte. También ofrecen información útil si tiene un amigo o familiar que también está experimentando problemas con el juego y brindan información de contacto de organizaciones relevantes.
Atención al cliente en BitStarz Casino
La mejor manera de solicitar y recibir ayuda en el casino es mediante la opción de chat en vivo. Es de fácil acceso y los agentes de soporte son cordiales y tienen mucha experiencia, por lo que podrán brindar ayuda con casi cualquier consulta.
Cuando abres el servicio de chat en vivo, serás recibido por un chatbot que te dará opciones para ver las respuestas a algunas de las preguntas más frecuentes, así como la opción de ser transferido a un agente de soporte real.
Cuando probamos el chat en vivo, recibimos una respuesta inmediata del agente, o "Héroe de Apoyo", como el casino se refiere a ellos, quien proporcionó información oportuna y detallada sobre nuestras preguntas.
La opción de chat en vivo está disponible todo el día, todos los días, incluso en Navidad, pero lamentablemente no brindan soporte en español, como algunos otros casinos online en México, por ejemplo. No obstante, la mayoría de los jugadores pueden contar con una buena experiencia al usar el chat en vivo del casino y también es posible dar una propina al agente de soporte después de que hayan resuelto tu problema con éxito.
Bonos de BitStarz Casino
Echa un vistazo a bonos de BitStarz Casino y elige el que más se ajuste a tus preferencias.
Quejas
Lee las quejas que otros jugadores han dejado sobre BitStarz Casino. Obtén más información sobre las quejas.
Estadísticas de quejas
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Hi jb281281! It seems like you were a bit unfortunate there :( which happens at any casino. Our payouts are actually extremely high, considering a 95.106 BTC win on a single spin just last week and an over €16,000 single spin win a couple weeks back. It seems like you have had fun at least and a good service from our side, which is something we can always guarantee! All the best!
BitStarz is my totally favorite of all Casinos i know. Their Support is every time very friendly, works quickly, accessible at all times and the most important is that BitStarz always endeavor to satisfy its players.
Here you get the best and fairest chance of winning huge cash prizes.
All in all, there is nothing to criticize.
...just a tiny little thing...
Unfortunately, some super slots aren't no longer available on the mobile website.
Hi misterX, Thank you for your support. We are always looking to add more and more games to the mobile platform, so keep checking for more and more! Best regards, BitStarz Team
This casino, in my opinion, is by far the best casino I have ever played!
At the beginning it seemed to me one of the normal casinos, then I have deposited four times, but I have not won anything, after a few days I get an email from the manager reward, he gave me €10 free, from those 10 won € 350 and I have tried to withdraw, as normally all the casino, check accounts and documents! After they have been approved have not gone even 10 minutes I had already 350 € in my account!
I recommend it to all of you players to try this casino!
Customer service is perfect, are always available and generous even if the event should happen some errors in the system, give free money! if I were to give a rating from 1 to 10 I would give it 11! I can say I win almost always in this casino, I do not know if it's just luck or the casino payback.
Hi Sirin! Thank you very much for the words. We strive to offer the best to each user and compliments like these motivate us to keep it going! Best wishes, BitStarz Team
I first heard about BitStarz casino right here on AskGamblers.com. If I recall correctly they may have been (or maybe still are) the highest rated casino on the entire site. That was an obvious draw for me so I decided I was going to give them a shot. As primarily a bitcoin accepting casino for US residents like myself, I was very suspicious upon first playing. Bitcoin was still a new concept (for me) and one that I was most definitely nervous about exchanging my USD for this currency that I wasn’t even sure would be around the following day.
My first impressions were completely off-base however. Since day one of my joining BitStarz, they have exemplified the meaning of world class casino. They offer a great mixture of different software slots and a collection of Video slots that have the finest 3D graphics you’ll find at any casino on the web, hands down. They offer some pretty unique table games, along with live dealer support as well.
Another solid asset is their Customer Service. I’m a very demanding casino patron, quite honestly, so I’ve found myself at the live support discussing various things and making personal requests, more than a few times. I usually try to get in early in the morning when Mike is working. Mike is a very reasonable and accommodating casino host. He'll go out of his way to help you with anything you need but has also no pushover, we've had our bouts in the past when I was grumpy and he still treats me with the same high level of respect on every interaction.
Overall top 3 casinos for me. The other two making my personal favs. Are 4Grinz casino and 7BitCasino as well. Those are my network casinos, that is where I still play to this day and I have fun every session, even when I get pummeled. Give it a shot, and you’ll be back as well.
Edited*: I failed to mention the withdrawal process. Very seamless and smooth withdraws nearly within seconds. If they haven’t processed in under a few min, I’ll get mike's attention or one of the employees and they'll get that thing green-lighted right away. Can't believe I left out the best part about them.
LOL I suppose I dislike the fact that I haven’t won one of the bigger prizes to date. I’ve been playing there for quite some time and have spent a lot of capital there however I’m still looking forward to my first big hit. I know some players who have played a lot less than me and they have 1, 2, 3 big hits I’m still waiting on my first. But hey, maybe today is the today, you just never know and that’s what keeps the thrill alive.
Hi Alex! We do appreciate your kind words and hope to keep amazing you above your expectations! And also would like to wish you the best of luck! Regards, BitStarz Team
I became member of BitStarz Casino last month. I decided to create account at this casino because they offer NetEnt and Microgaming software. Beside this two they offer SoftSwiss, Amatic Industries, Betsoft, Ezugi and Leander Games.
Before I opened account I checked out their welcome bonus terms and conditions. After that I made deposit of 20€ and received 20€ bonus. I mostly played DOA, I had a lot of free spins features but I didn't won nothing big on them. Later I tried to raised my bet, but game suddenly became cold and I decided to changed it. With my last 10€ i played Gonzo's Quest. I played at 0.4€ bet per spin. Like always at this game I didn't received any free spins and my balance reach zero. I had nice time while I was playing.
Next day I received on my mail message from them that they credited my account with 3€ of bonus I think. So later I went into their casino, open DOA and played with this 3€. I had no luck so I lost it. I liked it when they sent me this bonus, it could be better bonus but I think this depends on how much you bet, or how much you deposit.
I like their website. They have great rating here and as I can see the payouts are done fast. They offer live chat support, that time when I played at this casino I didn't tried support, but I believe they are good. I trust them and I think I will make another deposit here in the future. And when I will do that, I hope i will have better luck.
When I was looking for games, the website stuttering/lagging while I scrolling it down. I though it was my browser but later I tried it in firefox & chrome and in both was the same.
Hi zerooo, thanks for your feedback! We appreciate that you had fun while playing with us. Regarding the technical problems, I believe you played exactly when we were about to launch our new design (which went live today!) and that really caused a few lagging problems. It seems like everything is running smoothly right now. We hope you like the new design! Best regards, BitStarz Team
Very friendly and good support. Actually one of the few casinos where I've had questions and then ended up talking about everyday life and other stuff than casino related stuff.
Very fast approval of my documents as well, actually the fastest I have seen since they did it instantly on chat. My cashout request was sent right away as well. Thumbs up!
Every Friday depending on how much I have played won or lost I have found some free ships in my account. Last Friday I got 70 euros. So very nice gesture there.
Only thing I wish they also had WMS and Yggdrasil games.
Hi luckyloser, Thanks for your support. We do try our best to make our players feel as comfortable as possible. Regarding the missing providers, that's something that we are looking into. We already have a portfolio of more than 600 games, but are always trying to bring more and more to satisfy our players. Once again, thanks!
Bitstarz is the #1 out of #55 (other casinos that except USA players). Incredibly tentative and knowledgeable. Bitstarz customer service team are the best in the online gaming community. 5 of 5 star ranking.
PS. I came in 5th in June slotwars yay me ,on that note thank you, MATT@bitstarz managing Slotwarz and MIKE@bitstarz for your super fast responses at in the even at 4am and incredible support...
-LGtheGRIM-
Hi Leandro, It is comments like this that make us want to be always better. We really appreciate your kind words and are glad you are having a nice time while playing at our casino. Best of luck, BitStarz Team
Their customer support excellent. I used Skrill for withdrawal and it took only couple of hours to process payment. Fastest I have ever seen. Great casino!
Hello hennah75, After this first withdrawal, it tends to get even faster! Thanks for your kind words! All the best!
Good casino. Friendly live chat. And if you have Skrill or Neteller this is the casino that can send you the winnings in under 3 minutes. Literally under 3 minutes!
So that's a very very good plus for Bitstarz! Also the live chat helps for everything! Also they just put new software provider!! And that's Netent!!!
They had few technical problems when I signed in in the beginning. But it was fixed the very next day.
Hi kayenne23, Thank you very much for your output! We are glad everything is working nicely and do appreciate your kindness. Best of luck!
This was the first bitcoin online casino that I fully trusted for years and they're safe and trustworthy, as you can see they have many good remarks/ feedbacks from their players and specially from reliable sites like bitcoin community. Back at the time where I first met this incredible casino bitcoin talk forum at that time they didn't yet offer deposit bonuses but they do have great "welcome package" that's a 1 BTC welcome bonus that split into three deposits and that's so surprising welcome package cause it's a bitcoin bonus package! As I proceed to their fresh and hot casino I got an issue to their "free play" slot games, actually it's just a test drive to their casino so I contact immediately their casino and said that it's not an issue they had seen in testing another is that refreshing the page should be enough to fix the problem.
The issue had been fixed immediately and the my deposited bitcoin the transaction done smoothly and I started to play Microgaming and Betsoft gaming slots I felt so comfortable to their software platforms another is that the 3D bitcoin slots like Under the bed, Heist and many more slots provably fair games! After a while wagering to those available casino games I started to wonder why those other games are not available and found out that it was only available to the people who deposited via USD/EUR currency! The support staff at Bitstars Casino resolves all problems instantly cause they're just one click available!
They guide me on how can I unlocked those non- available games and said that just follow the steps then and clicked for the bitcoin powered by cubits, I'm so astonished from that idea of currency conversion and I didn't expected that they will try to do it very commendable. Meanwhile at that time I didn't yet finished the wagering requirements of 35 times and my currency was still mBTC thanks to their provably fair algorithms, the Mersenne twister and the Fisher- yates shuffle it's used for the deck shuffling random results and for the simple explanation this will prove that they're reliable Bitcoin Casino!
The fast withdrawal was turned me on they're fast and secured the details of the transaction from my Bitcoin account. The withdrawal instantly process and there is no transaction fee for this my first withdrawal was somewhere 0.63 mBTC.
I didn't find any flaws to their casino but i think if there is that's a isolated issue like when i downloaded their mobile version and some little bugs that's it no more no less.
Hello MacdoniS, thank you very much for your kind words. We would be delighted if you could send to our support more information on the bugs you found while playing with the mobile version. You can find live chat or email address at our website. We hope you are having fun! Enjoy!
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I like their support team - they r quick and friendly... I've been playing there for quite long time and have already spent lot, but unfortunately didn't hit any luck for this period :-( but still, I would try my luck... who knows.
Seems payout is very low there, but in general if you just want to spend money and have fun this casino is for you!