- Pagos instantáneos con criptomonedas
- Soporte de chat en vivo disponible las 24 horas, todos los días
- Titular del Certificado de Confianza de AskGamblers
- El casino no está disponible en español
- No hay una gran variedad de métodos de retiro
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de BitStarz Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre BitStarz Casino
BitStarz es un casino en línea que constantemente recibe calificaciones altas tanto de jugadores como de expertos. Tan pronto como abres el sitio web del casino, notarás que BitStarz está acreditado por varias empresas de confianza en la industria de los casinos, incluidos nosotros.
Tuvieron el placer de recibir el codiciado premio AskGamblers para Mejor Casino y Elección de los Jugadores, no una, sino dos veces. Además, hemos certificado a BitStarz otorgándoles nuestro prestigioso Certificado de Confianza de AskGamblers.
En nuestra reseña de casino de BitStarz, uno de los mejores casinos en lína, te daremos más detalles sobre por qué este sitio de apuestas tiene tan buena reputación, así que sigue leyendo para conocer todos los detalles sobre sus pagos, juegos, soporte y más.
No olvides consultar también los comentarios y las revisiones de jugadores de BitStarz para tener una idea de lo que otros jugadores dicen sobre el casino en línea BitStarz.
- Monederos electrónicos 0-1 horas
- Criptomonedas 0-1 horas
- Transferencias bancarias 5-15 dias
- Pagos con tarjetas bancarias No se ofrece
- Retiros los fines de semana Sí
- Ganancias de botes progresivos Paid In Lump Sum
Información de pago y métodos en BitStarz Casino
No hay duda de que BitStarz Casino online favorece la moneda digital, ya que la mayoría de los métodos de depósito y retiro disponibles para los jugadores son con criptomonedas. De hecho, solo existe un método de retiro disponible para los jugadores que usan monedas fiduciarias.
Depositar fondos en tu cuenta en el casino es fácil e incluso tienes la opción de comprar criptomonedas directamente desde el sitio web del casino. Nos dimos cuenta de que hay menos métodos de retiro en comparación con los métodos de depósito, pero a los jugadores les alegrará saber que ninguno de los dos incluye tarifas.
En el sitio web de BitStarz Casino, hay una página dedicada con información sobre todos los métodos de depósito y retiro disponibles en el casino, incluidos datos sobre tiempos pendientes, tarifas y límites. Obviamente, el método de retiro más rápido es a través de las distintas criptomonedas admitidas.
Los retiros de criptomonedas y carteras electrónicas se procesan casi al instante, pero te tomará mucho más tiempo recibir tus ganancias si los retiras mediante transferencia bancaria. Tampoco tendrás que preocuparte por cuánto dinero puedes retirar en un momento dado, ya que el casino no tiene límites de retiro.
Juegos en BitStarz Casino
El BitStarz casino móvil es el hogar de más de 50 proveedores de software y alberga juegos de casino de la más alta calidad. El casino incluso ofrece algunos de sus propios juegos exclusivos. La cartera de juegos es realmente fantástica, gracias al volumen de proveedores y la diversidad de opciones de juegos disponibles.
El lobby del casino está equipado con filtros que puedes usar para navegar fácilmente por tipo de juego, como tragamonedas progresivas o juegos de mesa, o por proveedor, aunque solo te permite elegir un proveedor a la vez. Alternativamente, y especialmente si no estás seguro, puedes usar su opción para seleccionar un juego aleatorio para jugar.
Junto a la selección regular, una sección dedicada a los juegos de Bitcoin también te muestra los títulos que puedes jugar con criptomonedas. De lo contrario, puedes depositar en criptomonedas, pero tendrá que jugar con una moneda fiduciaria.
Al iniciar sesión en BitStarz Casino, puedes marcar tus juegos favoritos para acceder a ellos instantáneamente cada vez que accedes a tu cuenta. Por supuesto, también hay una barra de búsqueda instantánea donde puedes encontrar juegos por su título si ya sabes a qué te gustaría jugar.
Compromiso de BitStarz Casino con el Juego Responsable
BitStarz Casino tiene varias promociones únicas disponibles en su sitio web, incluidas Jackpot Mania, Bonuz Mania y Piggyz Mania. A través de estas promociones, los jugadores pueden ganar tiradas diarias con jackpot, jackpots menores y mega jackpots, y crecer y lograr "piggyz" para ganar hasta $50,000. Sin embargo, ten en cuenta que los casinos son propensos a cambiar sus promociones y actualizar los premios, así que siempre verifica qué ofertas están disponibles actualmente y cuánto valen los premios actuales.
BitStarz Casino tiene licencia y está regulado por el Gobierno de Curazao, por lo que es posible que no encuentres un conjunto de herramientas de juego responsable tan amplio como el que encontrarías en un casino con una licencia de un organismo regulador diferente.
Sin embargo, eso no quiere decir que no ofrecen ninguna opción para limitar tu juego. Al contrario, como puedes ver en la sección de Juego Responsable, se lo toman muy en serio y proporcionan a sus jugadores medios para controlar su juego.
Si sientes que estás mostrando signos de problemas con el juego, BitStarz te permitirá autoexcluirte del casino y puedes hacerlo u obtener más información contactando a su equipo de soporte. También ofrecen información útil si tiene un amigo o familiar que también está experimentando problemas con el juego y brindan información de contacto de organizaciones relevantes.
Atención al cliente en BitStarz Casino
La mejor manera de solicitar y recibir ayuda en el casino es mediante la opción de chat en vivo. Es de fácil acceso y los agentes de soporte son cordiales y tienen mucha experiencia, por lo que podrán brindar ayuda con casi cualquier consulta.
Cuando abres el servicio de chat en vivo, serás recibido por un chatbot que te dará opciones para ver las respuestas a algunas de las preguntas más frecuentes, así como la opción de ser transferido a un agente de soporte real.
Cuando probamos el chat en vivo, recibimos una respuesta inmediata del agente, o "Héroe de Apoyo", como el casino se refiere a ellos, quien proporcionó información oportuna y detallada sobre nuestras preguntas.
La opción de chat en vivo está disponible todo el día, todos los días, incluso en Navidad, pero lamentablemente no brindan soporte en español, como algunos otros casinos online en México, por ejemplo. No obstante, la mayoría de los jugadores pueden contar con una buena experiencia al usar el chat en vivo del casino y también es posible dar una propina al agente de soporte después de que hayan resuelto tu problema con éxito.
Bonos de BitStarz Casino
Echa un vistazo a bonos de BitStarz Casino y elige el que más se ajuste a tus preferencias.
Quejas
Lee las quejas que otros jugadores han dejado sobre BitStarz Casino. Obtén más información sobre las quejas.
Estadísticas de quejas
Reseña este casino
Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!Mejores revisiones de nuestros jugadores
Fun slots, fast withdrawls, KYC process simple enough. I made a mistake in the documents I sent over sending them a piece of work instead of a valid document (my mistake) and was escalted to a senior member of staff who kindly pointed out my mistake in a professional manner (great 1 to 1 service)... Oh and did I mention you can deposit in bit coin :D:D:D
Would like to see the slot selection expand apart from that no issues.
Hi Antonio, Thank you so much for the kind words. I'm very happy to inform you that we'll shortly add a huge amount of new titles to our range of games. We really appreciate the feedback and kindly ask you to get back to us if there's anything else you're missing on the site. Kind Regards, BitStarz
I have been playing at BitStarz since their launch and almost all my experiences are positive. They are constantly improving their service.
Their support is friendly and strive to help players and listen to feedback.
They always surprise me with various bonuses for being loyal.
If you win using bonus withdraw request must be manually processed.
Support is not on live chat 24/7
Hi bagz, We appreciated such kind words and that is super fuel to keep our engine going! Thanks and have fun, BitStarz Team
Like the name says BitStarz is a Star I can't fault them in any area the website is next level, plenty of payment options, lots of games, great customer support, games run smooth and stable, Lightning quick withdrawals, cool promotions, and the list goes on and on definitely an X-Factor going on here.
Thing that struck me the most is they aim to make a players experience pleasurable and they go out of their way to do it I'm definitely qualified as a customer and look forward to being a long term member of this Esteemed Establishment.
10/10
What do I dislike: After playing at their casino a few times now I can't find a thing that I Dislike never had any problems just smooth sailing.
Hi Astaroth, We thank you so much for the nice review and we're delighted you have a great time in our casino. If there's anything else we can do to make your gaming experience even better just hit Mike up via Live Chat. Thank you so much again for choosing BitStarz! Olle
I've been playing at Bitstarz for a few months now and I must say it's one of a very small handful I keep coming back to, especially when I am feeling jaded of the usual Netent/Microgaming fare.
- Quick & painless BTC deposits and fast withdrawals
- Extremely well designed user interface and website, it's simple, it's elegant, the game logos are big and the artwork strikes nice and hard against the blackest of black backdrops. Easily on par with the likes of Mr. Green and Redbet and a few others with presentation. Runs without a hitch too, at least in my experience.
- Attentive and careful customer support
- the Amatic and Swisssoft(Bestsoft?) games are awesome
- Did I mention almost immediate BTC withdraw times DAYUM SON
- I find having to prioriy (limit?) my withdraw methods to my most recent deposit methods a little tedious, but definitely not a deal breaker.
Hello Br1tches, Thanks for the kind words! Regarding the withdrawals, that's a measure taken to comply with our license issuer. Best of luck, BitStarz Team
My new favorite! Like it a lot. Good choice of videoslots. User-friendly website. Live Chat is always available and friendly. Rewards program is very good, I was pleasantly surprised with cashbacks. I just wish cashbacks are wager-free :-)
I don't even know what to pick on :-) nothing to complaint about, just a suggestion to improve transaction history for players to be able to generate statements. I like keeping track of my deposits and withdrawals, so it's very time-consuming to manually calculate each transaction.
Hi yaroza! We love to be a player's favorite and we hope to continue like that for you as long as possible! We will look into your suggestion! All the best, BitStarz Team
This casino is by far the most awesome site I have played at. I have had several nice wins and I first requested a bitcoin withdrawal today.
The transaction took all of ten minutes in total. So refreshing to have joined this casino and know I have finally found ' the one'. Thanks BitStarz, love you!!
Thanks Stacey! We really appreciate your kind comment! Best wishes, BitStarz Team
Once upon a time, last 2 or 3 years actually, I would be very unresponsive to any casino that operates purely on Bitcoins, on personal grounds. When BitStarz started accepting normal currencies, this barrier was loosen up slightly. When almost all players are praising BitStarz with excellence, the barrier finally broke! Well, I may not believe a few members saying this casino is blady good and whatnot, but when more and more members are saying the same thing, either they are all going bonkers, or just being repeaters, or simply that I am! To find out for sure, I signed up! Hahaha.
Well, if it isn't for the lovely 200 free spins in the Welcome Package offer, I may think twice, or trice, or even more. Plenty of free spins do get plenty of responses, don't they? Yeah, I'm one of those suckers too, hahaha. And so it was that I became a member at BitStarz, for better or for worse, till death do us part. Oops, better forget that last part! As my darling TS said, "nothing lasts forever"! It's all "only in your wildest dreams"! You are so right darling!
I was told and also heard that withdrawals are lightning fast. But, it can never be as fast as bolts of lightning, that's for sure! Well, very good for BitStarz, very good for members who managed to experience it all. Just too bad for me I guess. I really really do like extremes of speed, not only with cars, but also with withdrawal speeds, but it never comes in my time of need. Sigh.
So where is the excellence when I needed it? Everything started off on a rather bad foot for me, with my documents verification yet again, can you believe that?! Must be a bad omen right from the start, but being stubborn as a mule that I am, I accepted it all as 'normal' and continued on. Probably a big mistake! My first deposit and bonus went kaput like the wind, a strong wind. 9 days of 20 free spins thereafter saw nothing but spins, spins, spins, spins, no nice wins! "Oh fck", "shake it off", I was saying to myself each and every day for the last 9 days. Excellence? For everyone else maybe, for me it just won't be! Just like for all those blady MGs!
The 9 days are up and are now all gone. The future is ahead but will it be on? What do you think? My eyes can only blink! Maybe the heavens have already put me in a situation that I just can't go on. Nothing else that I can do but just consider the future is gone. I've been on this BitStarz road not even for long. Perhaps for now, it's best that I just say "so long!"
Well don't blame me for it. 'Que sera sera'...what will be, will be! If that excellence was going to be a part of me too, I wouldn't be like now with what I've gone through. Everything got off on a bad start, unlike for all of you. The next time this same thing comes true, I will simply know what to do!
Hello Afi4wins, We appreciate your review, but we would like to add that unfortunately we can't control the luck factor on our casino, considering we are a licensed one. All the best, BitStarz Team
Customer service is perfect, and congratulations, you guys are officially the fastest paying casino that I play on.
You surpassed everybody with the with drawl I received today, I did it less than 36 hours ago.
The only negative thing I have to say, is that the add to home screen function, is useless for the iPhone.
Hello Johnnygotthebone, We are flattered with the nice comments, but as we always want to improve, I'd just ask you, if you haven't yet, tell us more about your iPhone experience. Please reach us at the live chat, we will love to learn how we can improve it! Best of luck, BitStarz Team
My user name is Covah1995 on this site & I'd just like to let all Australian & New Zealand players know that this site is the BEST with a capital B. I just joined & I love it.
Not sure how good the withdrawal process is but it seems pretty good. I'll be back if I'm wrong.
Hi Skaff4days, We strive to deliver only the best to our users, so these words sound like music to our ears! Stay classy! BitStarz Team
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Oh, Bitstarz, my new found glory, if you were edible I would include your delicate-yet-delightfulness within my favorite Tim Horton’s cup of coffee. I would then save the Cup, have it gold-plated, framed, have a big ol’ selfie-sesh with you, then stick you in an xpresspost envelop en route to Sweden. Eh, Mike? OF COURSE, in return, I would totally be expecting your arrival to eastern Canada with 2 blonde Swedish bombshells in lederhosen’s (I will be sure 2 hold you to this!) (Insider, for those who think I may have been under the influence of smoking a good ol’ Jeffrey – or at least the many narcotics in which its claimed to consist of (Get em to The Swe! COMING, TO THEATERS NEAR YOU, OR, JUST MSG MIKE ON CHAT, HE LOVES EVERYONE. PEN PALS FOR LIFE XD).
Enough with the silly-talk, *put’s on suit, tie, top hat and accessories / drops Canadian Accent (eh?)*. Time for professionalism. Before I begin reviewing my brief-but-wonderful (BBW? Had to, LOL) experience playing @ bitstarz casino, I MUST say: To the Owner(s) of bitstarz – Kudos, to the OUTSTANDING, AND DOWNRIGHT AWESOME (Caps was a necessity in order to emphasize my point here) employee – Mike! I have only known, and spoken with this fella for about 2.5 to 3 hours tops, and he has completely BLOWN my mind. I never seen any customer service like what he has brought to the table, not in my many years of online casino-support / chats. He deserves the absolute best for his dedication to your casino, I hope the absolute best for him. For the curious, he made my miserable day/night end with a smile on my face; I still cannot comprehend how awesome our chat was – defiantly a first where an agent makes me laugh, and have a good time, we both had a few good laughs and I can say he is a great person. He even gave me +100 FREESPINS, resulting from a submitted support-ticket regarding a issue I was inquiring about (technically I had been wrong -- it was my fault, completely, as I hadn’t read the requirements for freespin’s bonuses).
The website/casino:
☆ Layout > is absolutely stunningly beautiful. I love the availability to select various game-providers, easily and user-friendly for those who are mobile (as I currently am).
☆ Promotions > Honestly, I had no idea that bitstarz had such insanely awesome bonuses and promotions weekly, otherwise I would have been here playing long ago. Weekly free loyalty credits, who can say that’s not amazing? Free spins, MANY free spins, which I have yet to see elsewhere (certainly not in these amounts, that’s a fact)
☆ Live Chat > Availability: 9.5/10 > I have been on the casino, for about 8 hours total, and it was only for 20 minutes that I have seen the live agents being offline. Being new here, I am sure my vote would raise to a 10/10 within the foreseeable future. Resolution time: 10/10 > Mike, again your my example here. The agent(s) seem to have a very fast response time, as well as resolution time. Out of a few issues I had inquired about, they (3) had been resolved within 2-3 minutes, yes, minutes.
☆ Game Selection > Immense variety of the most popular up-to-date slots, including my favorite provider(s): Amatic, betsoft, etc… They have much more to offer then most, if not all, btc casinos. Also, they have very fair games. I played .2 btc for 8 hours on .01 deposits each time. I actually won .27 btc from 1.5 mbtc last night, but I played it off,
☆ Withdrawal/Depositing (BTC) > Processing times average 5-20 minutes, sometimes immediately (1-3 mins is considered immediate in my own personal-opinion.) Deposits arrive INSTANTLY via BTC. No confirmations required.
☆ Overall, I am enjoying my stay here at Bitstarz, and I plan on being a regular here. I see a great future here I would recommend this Casino to everyone.
☆My username is mollymark2015 – Reviewed for the kind gesture I received, without being asked to do so. I always return favors, karma is great:)