Queja #5 TikiTaka Casino

TikiTaka cancelled all my withdrawals

Por Anis

hace 1 año

I won 6800€ but casino keeps cancelling my withdrawals. I have contacted casino support chat multiple times. First they told me that I had cancelled withdrawals by myself but I did not. Then they said that the problem was my bank and I should contact them but that is not the case either. Last time they told me that they would contact their finance department to speed up the process but once again withdrawal was cancelled. I created my first withdrawal request on 2.1.2025. Their chat uses generated messages and it feels that I don’t get any help from there. I just want to get my money. Could you please help?

Casino en conflicto TikiTaka Casino

Motivo Pago rechazado

Cantidad €6800

Discusión

AskGamblers

• Support Team

hace 1 año

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Anis

hace 1 año

I’m still waiting 3300€ for withdrawal but I think we can close the case. Thankyou!

AskGamblers

• Support Team

hace 1 año

Dear @Anis,

The AskGamblers Complaint Team is kindly asking you to let us know if you consider the complaint resolved. Please note that in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

We would also like to use the occasion and remind you to contact our team and request the reopening of a complaint in case something goes wrong with your outstanding payment/s.

Thanks in advance for your cooperation.

Anis

hace 1 año

TikiTaka has verified my documents and I have received two 500€ withdrawals. I can withdrawal only 500€ / day so this is going to take some time. I'm still bit worried since TikiTaka has not replied to this complaint.

Estadísticas de quejas de TikiTaka Casino

Resueltas 12 / 16

Cantidad promedio $4,026

Duración media de quejas 6 días

Tiempo de respuesta promedio 2 días

TikiTaka Casino Quejas

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I'm asking for your help in mediating with this casino.

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This situation is recurring: this provider closed my accounts without giving a reason. Thanks to your help, I want to be verified and get my money back.

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Registration: <email address removed>

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