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Split Aces Casino - Delayed withdrawal of 100 euro

Información sobre las quejas
Casino en conflicto Split Aces Casino
Motivo Pago retrasado
Cantidad € 100
Publicado el 14 de marzo de 2020

I put in a withdrawal around 29th February with split aces casino for €100 which isn’t a lot since I’ve put alot more than that in deposits which get deducted from my account quite quickly. I have been chatting to online live chat for 2 weeks now as I needed to send bank details again even though I did it before and now whenever I ask them when it’s it will be soon and using words like hopefully and should be as it’s unknown to them when it will arrive in my account! I just want my €100 is that bad to ask come on split aces do your job

Publicado el 16 de marzo de 2020

Dear DEAN87

Firstly, we apologise for the delays.

We have asked the payment processor to provide us with the feedback of your withdrawal payment.
Once we receive the status, we will update you accordingly.

Kind regards

SplitAces Casino

Publicado el 16 de marzo de 2020

Please do thank you

Publicado el 18 de marzo de 2020

Dear DEAN87

Thank you so much for your patience and we sincerely apologise for the delays.

Pleased to inform you that the payment was successfully made to your nominated account yesterday.

Update us when you received the funds.

Kind regards

SplitAces Casino

Publicado el 19 de marzo de 2020

Withdrawal had hit my account thank you split aces

Publicado el 19 de marzo de 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Split Aces Casino Quejas

  • 31 de 33 Resuelta
  • 1 día Promedio de respuestas
  • 6 días Duración media de la queja
  • 1,232 USD Importe medio

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