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Pribet Casino - Withdrawal pending for 5 days

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Casino en conflicto

Pribet Casino

Cantidad

€ 1700

hace 1 año

My withdrawal is pending now 5 days. I’m getting absolutely no where with online chat or email. My account is fully verified so there should be no need for any delays. I find this unacceptable to be honest. I’ve limited my account so I won’t gamble again until this matter is resolved and the withdrawal is completed. I’ve signed up through the ask gamblers link as I would always trust there recommendations. I will update here if there are any further revelations. If this is resolved promptly and rectified I will update also.

AskGamblers
hace 1 año

Dear @Tennis8ace,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

hace 1 año

€1700 is the amount pending

AskGamblers
hace 10 meses

Dear all,

This complaint has been reopened as per Pribet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

hace 10 meses

Dear AskGamblers,
Please note that every withdrawal request is handled manually by our relevant team. In this regard there might have been a slight delay, however, the customer's withdrawal was approved, and funds were transferred to their account on 25.09.2024.

Thanks,
Pribet

AskGamblers
hace 10 meses

Dear @Tennis8ace,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

hace 10 meses

Your stating the withdrawal is processed 24/09/24 please explain how you process withdrawals in the future? It’s currently 11/09/24 sums this company up incompetent to say the least

hace 10 meses

Dear Tennis8ace,
Sorry for the typo. The date is August 25th.

Best regards,
Pribet

hace 10 meses

Are you sure it’s a typo error again another load of lies. It’s not August 25th as I didn’t receive any funds in months. Sums this place up

hace 10 meses

August 25th, 2023

hace 9 meses

You do know it’s 2024 now almost 14 months ago??? Why are you addressing this now?

AskGamblers
hace 9 meses

Dear @Tennis8ace,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment from 2023. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

hace 9 meses

Dear Temmis8ace,
We weren't aware of the issue until recently, that's the reason.
Apologies again.

Pribet Team

AskGamblers
hace 9 meses

Dear @Tennis8ace,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Pribet Casino Quejas

  • 9 de 13 Resuelta
  • 1 día Promedio de respuestas
  • 4 días Duración media de la queja
  • 1,367 USD Importe medio

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