Pribet Casino - My account needs to be closed for good

Dear Lollipop1994,
Please share your username and email address so we can have a look at the account.

Thanks,
Pribet

<username removed>

<email address removed>

Dear Pribet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers,

We would like to inform you that the player's account has already been excluded as per his wish and will not be re-opened.

Thanks,
Pribet

Yeah but only for 30 days. I have asked many times to permanently close my account. Last time in summer you did this same thing. You said that its ”excluded” which mean that it will reopen in after 30 days. Like last time.
You never answer straight and honest. You guys need to close it for good. Permanently. Not for 30day self-excluded. And big thanks for Askgamblers that you even answer me.

Dear Pribet Casino,

Please confirm by sending official response to the complainant that his casino account will be put on permanent closure and Self exclusion, with no possibility for any future reopening,

Thanks in advance for your cooperation.

Dear AskGamblers

The player's exclusion status has been adjusted and the account has been excluded without the option to be re-opened.

Kind regards,
Pribet

Dear @Lollipop1994,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Okay good to hear.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.