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Melbet Casino - Amount 2368 was deducted but not added in my Melbet account

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Información sobre las quejas

Casino en conflicto

Melbet Casino

Cantidad

₹ 2368

Publicado el 7 de noviembre de 2024

I deposited 2368 INR amount on 30th Oct but the amount was not added in my Melbet account # 437831589. I contacted their chat support and via email and they told me to wait for first 4hrs, then 24-72 hrs and then on 5th Nov they said the amount is already showing sucessful to 68****637, which is not linked to my email or phone number and I didn't share the payment details to anyone except them via chat and email. Now, my amount is gone and they're not responding.

AskGamblers
Publicado el 9 de noviembre de 2024

Dear Melbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Publicado el 11 de noviembre de 2024

Hello @Sumit.shaanu!

We are very sorry that you encountered this problem.

We will definitely do our best to understand this situation and find a solution for you as quickly as possible.

I will forward your problem to the appropriate professionals and as soon as I receive any response, I will let you know immediately.

Best regards,
Melbet team.

Publicado el 12 de noviembre de 2024

I have finally received my amount, thank you.

AskGamblers
Publicado el 12 de noviembre de 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.