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Second withdrawal delayed after partial payment


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Por Edymar
hace 4 meses

I am submitting a complaint regarding a delayed withdrawal.

Timeline:

- KYC documents submitted January 14 after a previous withdrawal request

- First withdrawal paid (USD 200)

- Second withdrawal requested January 25 for USD 288.82

- Current status: Pending for several days

No betting activity has occurred since.

No bonus or wagering requirements are active.

This amount represents the remaining balance, not winnings.

I sent a follow-up email requesting confirmation and received no reply.

No additional documents have been requested.

According to the casino's own withdrawal policy, processing should take 24–72 hours, which has already passed.

I am requesting the processing of the withdrawal or a clear explanation for the delay.

Casino en conflicto ForzaBet Casino
Cantidad $288.82

Discusión

User name

Dear ForzaBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Estadísticas de quejas de ForzaBet Casino

Resueltas 5 / 6
Cantidad promedio $419
Duración media de quejas N/A
Tiempo de respuesta promedio N/A
Prolonging withdrawal
I am making this complaint because if I don't I am afraid i will loss my money like many others who lost theirs.

2 days ago i placed a withdrawal of 83 USD worth of Tron crypto currency and it's currently over 24 hours without it been paid, each time i lay my complaint via their email and online support i got no response, it's as if the whole platform has been abandoned making everything frustrating even more, on their terms and conditions it was stated that withdrawal are processed within 24 hours, my is over now without gotten nothing, no response, no feedback, no update.

Also it is important to add that i did some background checks and i discovered many victims who has lost their withdrawals to forzabet claiming they submitted wrong crypto wallet address which has negatively cut short my level of trust and i am afraid I might face similar issues even when I submitted correctly crypto wallet address.

I am writing to formally clarify that the Tron crypto wallet address (TRC 20) used is correct and it has once used for withdrawal at forzabet successfully, Seen below.

TMCWtHhmMFYkGHP7JNoCWNvJGoACT6hdVF

I am writing to eradicate any future claims on submission of incorrect wallet address, mistakes, errors etc by forzabet that might result to funds not be receive at the end. From my research a lot of users are victims of this circumstances.

This is a complaint for a overdue withdrawal to be paid also to clarify the correctness of my submitted crypto wallet address.

thanks for your help on this matter
Below are screenshots of forzabet also confirming the correct submitted crypto wallet address as well as screenshot from chats waiting for responses that never come.

Kind regards
Status solved Resuelta
$83
The casino sent the payment but I did not receive it

I opened an account at this casino at the end of 2024.

I liked everything. I made bets, made deposits, and requested withdrawals without any problems.

On January 3, 2025, I made a request to withdraw $170 via cryptocurrency.

I received a message that the transfer had been sent, but I never received the money. I wrote a letter about it, and they replied that they would look into it. A week later, I wrote again, and they told me that they were dealing with my issue.

A long time has passed in this correspondence, and now, in March, they wrote to me that the transfer had been sent to me, but I may have provided the wrong address.

I know for sure that I requested a withdrawal to the same wallet from which I made the deposit. I also want to say that if different network addresses are specified when requesting the withdrawal of a certain coin, then the system should block this transfer. That is, if I entered the USDT trc-20 address and specified the network from bep-20, the system will not skip this payment.

I asked the casino to send the payment details so that I could check again whether I had received the payment or not. Send me the hash of the transaction, as the hash is secure and does not contain any confidential information.

The casino refused to provide me with this information. It turned out that the casino, according to them, sent me a payment (which I did not receive), but refused to provide information on this payment, and asked me to take their word for it.

AskGamblers, please help me understand this issue.

Status solved Resuelta
$170