Queja #5 ForzaBet Casino

Forza never processed my withdrawal now not engaging

Por sageirfelicia

hace 1 año

I requested a withdrawal from forzabet on March 18th. It was never processed and then the casino stopped engaging, despite emails.

They seem to be engaging with players on Askgamblers so I figure it's my best hope.

They emailed a few weeks ago with a promo, I emailed back raising a concern about the withdrawal and they said they would do an investigation, but then we hit radio silence again.

I have attached all the evidence.

I would appreciate Askgamblers mediating as it seems to be the only place the casino actually engages with people.

Help

Casino en conflicto ForzaBet Casino

Motivo Pago retrasado

Discusión

AskGamblers

• Support Team

hace 1 año

Dear all,

Following a thorough review and careful consideration of all information, documentation, and evidence provided by both parties during the complaint process, the AskGamblers Complaint Team has concluded that ForzaBet Casino management processed the withdrawal to the cryptocurrency address submitted by the player.

Given this, the AskGamblers Complaint Team considers the complaint rejected, as it is solely the player's responsibility to ensure the accuracy of the provided payment information.

Furthermore, due to the unacceptable behavior demonstrated by the player throughout the complaint process, and in line with our zero-tolerance policy regarding abusive conduct, the decision has been made to permanently ban the player from using our services.

Usuario inactivo

hace 1 año

You have provided a fraudulent screenshot.

You have made numerous unfounded statement in this thread that you have backtracked on and then stated they were 'mistakes'. You have refused to share the transaction hashtag of this so called 'successful withdrawal'. Your statement do not make sense.

You have ignored the reality that no cryto wallets send money if you only put in three digits as you are claiming. They will only send money if the prefix matches that particular coin and/or has enough digits.

You are simply exposing yourself as a dishonest and fraudulent operation.

Provide the transaction hashtag that the withdrawal was processed.

ForzaBet Casino

• Representative

hace 1 año

The amount was not received to your wallet address due to your mistake, you find it hard to believe that you made a mistake, meanwhile we provided a screenshot that the mistake was real and not fake, but we are working again to figure out why you did not receive the confirmation email. I wrote our wallet instead of your wallet, but now you understand. thank you.

Usuario inactivo

hace 1 año

'As previously explained, due to an error in the wallet address you provided, the funds were not received in our wallet'

Sentence makes no sense, again showing either negligence, incompetence or deliberate dishonesty.

No funds were sent to your wallet. This was a withdrawal from my gaming account. Not a deposit. The screenshot YOU Provided (Then falsely claimed I provided). Shows the withdrawal amount in the gaming account of 247. I then requested a withdrawal from the gaming account to my LTC wallet (Not the address you have forged in the screenshot, of 2.75). But to my LTC wallet.

The withdrawal would have then been passed to your payment provided and disbursed to my wallet. If you're implying by the statemet 'received by our wallet', that when a player makes a withdrawal from their gaming account it goes to another crypto wallet you hold before the payment provider, you have tangled yourself up in more lies, as that would mean I would need your wallet address to be able to do that.

You have provided Zero proof of the withdrawal being 'successfully processed' as you claim. You could prove this with a transaction hashtag, which you are refusing to supply (Because it doesn't exist).

You have provided, a fraudulent screenshot of a withdrawal page, which looks nothing like the one on your site.

Estadísticas de quejas de ForzaBet Casino

Resueltas 5 / 6

Cantidad promedio $419

Duración media de quejas N/A

Tiempo de respuesta promedio N/A

ForzaBet Casino Quejas

Ver todas las quejas contra este casino.

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I am submitting a complaint regarding a delayed withdrawal.

Timeline:

- KYC documents submitted January 14 after a previous withdrawal request

- First withdrawal paid (USD 200)

- Second withdrawal requested January 25 for USD 288.82

- Current status: Pending for several days

No betting activity has occurred since.

No bonus or wagering requirements are active.

This amount represents the remaining balance, not winnings.

I sent a follow-up email requesting confirmation and received no reply.

No additional documents have been requested.

According to the casino's own withdrawal policy, processing should take 24–72 hours, which has already passed.

I am requesting the processing of the withdrawal or a clear explanation for the delay.

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I am making this complaint because if I don't I am afraid i will loss my money like many others who lost theirs.

2 days ago i placed a withdrawal of 83 USD worth of Tron crypto currency and it's currently over 24 hours without it been paid, each time i lay my complaint via their email and online support i got no response, it's as if the whole platform has been abandoned making everything frustrating even more, on their terms and conditions it was stated that withdrawal are processed within 24 hours, my is over now without gotten nothing, no response, no feedback, no update.

Also it is important to add that i did some background checks and i discovered many victims who has lost their withdrawals to forzabet claiming they submitted wrong crypto wallet address which has negatively cut short my level of trust and i am afraid I might face similar issues even when I submitted correctly crypto wallet address.

I am writing to formally clarify that the Tron crypto wallet address (TRC 20) used is correct and it has once used for withdrawal at forzabet successfully, Seen below.

TMCWtHhmMFYkGHP7JNoCWNvJGoACT6hdVF

I am writing to eradicate any future claims on submission of incorrect wallet address, mistakes, errors etc by forzabet that might result to funds not be receive at the end. From my research a lot of users are victims of this circumstances.

This is a complaint for a overdue withdrawal to be paid also to clarify the correctness of my submitted crypto wallet address.

thanks for your help on this matter
Below are screenshots of forzabet also confirming the correct submitted crypto wallet address as well as screenshot from chats waiting for responses that never come.

Kind regards

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I asked the casino to send the payment details so that I could check again whether I had received the payment or not. Send me the hash of the transaction, as the hash is secure and does not contain any confidential information.

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