My account balance is £36, and it has been more than 90 days since I started trying to withdraw my funds.
Each time I contact your team, I am told to wait 60 days, even after I have successfully completed the verification process.
I kindly ask you to please look into this matter urgently. I have fulfilled all verification requirements and would like to receive my money as soon as possible.
Please resolve this issue without further delay.
My username ID is 11406741
AskGamblers
Dear BetAndreas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
AskGamblers
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
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